I think u talked to chat robot , right?
please summon human, and try again. (althought final result could be similar.. )

so, human it is. can be sacked and replaced by AI. All copy&paste answer

Maybe try another human ? (if u got plenty of free time)
if still similar result , maybe it's time to move on. (Unlikely u will go to tribunal just for the free gift, ya, lazzieda r counting on that.)
BTW, from bright side, u didn't lost any money .