Sorry guys, i'm not sure where i can post the question in related section.- please help to move or advice me the correct section.

Recently, i have made a booking of a recond car through a recon car dealer. The SA told me the car made was 2014, with low milage and got a low accesories. I personally tested the car, and so far is ok and everything was fine. Hence i proceed to made the booking of RM 1k.

The next day, the banker contacted me and i have proviced all the related documents.


after 2 days ( due to weekend), the loan have approved and that where the problem arise.

the SA called me and applogize to me saying that the Car price was wrongly set. The car was actually 2016[U] and the price variance Vs the earlier on was rm15k.

they provide me option : top up the DP ( 15K) or fully refund the booking fees.

i do no agree on both option as was not my error at the first place and i insisted on the original selling price with the car that i've viewed.

the dealer dont want to give in but ask me to go file the complain at SKPPK or any consumer right body. And they also admited, to DRAG it and make me tired to go court for this case and make me give up at the end.

but why should i give in on this as the wrong was not at my end,

anyone has experience in similar issue, is it easy to deal with SKPPK or any consumer group...

thanks in advance

This post has been edited by bianbian: Apr 15 2019, 04:09 PM

full refund can d lor....who never done mistake before?

Totally Agree. somemore will try ask her for another car (discount more lah) BUT the situation now is just get back money lor. Your approved loan thingy is small matter

er..so should just give in like that? why consumer always have to face this problem and seller just happy walk away..

is not about the loan being approve or not. Is about you already placed booking for the car @ agreed price, after you done, then the SA told you, sorry boss actually we made mistake, the price should be Rm 15k higher , do you want to continue or not?

This post has been edited by bianbian: Apr 15 2019, 04:20 PM

You are right by principal. But actual car year make is 2 year difference. Tough luck in your situation.no
loss

Thats the question right? The answer is NO.

get the full refund, find another dealer and blacklist this dealer

Just request for refund & look for other dealer..

you have no rights. u paid booking for a 2014 unit...its a 2016 unit. they already refunding you in full...move on

toyota wish ka? How much the earlier offer?

get the full refund and expose name here

No point to drag it. Get the deposit back and search elsewhere.
Even if you win, and get that 2016 car for 15k less, they can screw your life by sabotaging the unit.
They already made clear they can make your life miserable by dragging the case in court.

I hope you do not turn into Uncle Tropicana.

"low quality recon cars!"

"I will make it my life mission to desgrase your name"

Get refund only lor.. A lot of other dealer.. Y need to go through all hassle.. I know ur point.. So no need to state.. There is a lot other seller.. Find the one that willing to sell cheap.. Easy

If they offer refund, take and leave

2014 car. Now got 2016 car.

They never cheated la.

But problem is, what car is that

lol why wanna make a big fuss over a small matter. just take back the deposit and move on. why wanna put all the stress into ur small brain when u clearly cant handle it.

U just take the deposit n go away

the car still under their name , they refund u the money

u wanna bring it to court ? I doubt the court will accept the case or not

he has the sincerity to call you back, shows that he took responsibility to cover you with the info. unless he is an asshole, not telling u anything until the final stage.

I would choose the full refund.
trust me, if you run your own business someday you will encounter this kind of problem and you would wish to have a forgiving customer.

sometimes give and take is the best option, or perhaps ask him to recommend the original 2014 version.

they admitted mistake offer you full refund, just take lah. Why you want to take advantage of people's mistake?

the best outcome you get out of this is only full refund of the money you pay for booking.
you aint gonna get the car anyhow.
so choose wisely...

why dont u ask him to recommend another 2014 model, u can go try again another unit before u agree. if not satisfied then full refund la

people make mistake and suddenly u get upgrade car with cheaper price?

TS remind me of a /k here who threw tantrum because he failed to exploit the wrong selling price on Lazada, despite seller's attempt to count offer.

full refund and black list the company.

Full refund la..... Why u wanna so susah.

Just accept the refund. The SA will surely sabotage the car if you won the case.

Full refund

You probably would get a cancellation penalty fee for the car loan.

Sounds like the car dealer played you out. Thats why i dislike dealing with 2nd hand dealers

same modus operandi??

https://forum.lowyat.net/topic/4766222

complain KPDNKK

Full refund, can't fight cos seller dun want to sell to you. Had same problem with Auto B***a, sales girl showed wrong photo but put correct car model. After paid deposit, she said wrong car...asked me if still want since more expensive..shit bricks..

get refund and move on.
don't be dumb like that other poster, banked in 2k for teh lulz to a scammer.

let me give u some answer
1. there is no such thing as a "low mileage 2014 car", it's all being adjusted
2. if u want to know if it's 2014 or 2016, send me the car's chassis number, i can tell u it's actual birth date

+1

The day you make a similar mistake, you will be hoping for forgiveness too.

1) even after you go through all the trouble, you'll be back at the same spot - full refund or topup, doesnt matter loan approve or not. the car isn't delivered yet.
2) full refund - take your deposit, cancel loan and shop elsewhere. as a consumer you're not letting them get the sale already.
3) there's nothing such as low mileage. all import cars have their mileage adjusted. you cant trace back mah.
4) no matter how there's no chance you can take advantage of that 15k.
5) ada local car with service record dont want buy, go buy import car from far far away with unknown history.

Take the deposit back : not worth to fight something that you might not win and waste your resources.

TS trying to score discount for other's mistake.

No point when the car is on their side and they can replace any parts they like.

this.

u havent try this. video evidence show battery new 2018. then when get car that time, give me battery 2015.

another potential tered

Wow 2nd hand car dealers that bad uh.
If they willing to swap out that 2018 battery, who knows what else that they have swapped without your knowledge.

new > used > recon for me..

Get refund, or kena con twice

ts u should get refund from them and see if they truly refund u the 1k deposit.

there is a same modus operasi case, another victim lose RM500+RM2000 in 1 day even though he open a thread asking for opinions from /k before banking another rm2k.

https://forum.lowyat.net/topic/4766222

lucky that the dealer offer full refund.

Top up and buy the car.

Then spray paint and use hammer break windows.

Post and viral say dealer cheat you.

/profit

My runner drive car back only found out. Video evidence for me... Gg.... 5k car also want to cheat. Want viral his name here or not?

Top up 5k to get the car immediately.

In any case you can break even, take it. There are literally thousands of cars available outside to be purchased.

This. It’s not like you’re buying wrongly labelled ice cream in supermarket.

willing seller willing buyer.

u cannot claim he 'promised u a deal for 2016 car at 15k cheaper'

he's not willing to sell, and already offer for u to walk away with the refund.

if you don't want to continue, then refund lor... they didn't say they don't want to refund... i see the problem is you.

at the current moment TS only paid RM1k... the court value is RM1k.. any lawyer wan to take this case? later if win case... lawyer ask for RM15k legal fees...

TS bodo, carsales man jual kereta, untung lawyer.

even if u get the car? u think u won? he put water in the engine, the moment you start , engine kaboom...

item 5 reminds me of a story... he is my mech's friend, bought a recon audi and has been driving for close to 3 years... one day he lost his immobilizer.. so he went to audi to get a copy. lo and behold when the VIN was entered, the car was reported stolen in UK... audi didn't want to replicate his key.

It's not like the dealer die die want to makan your 1k

This kind of customer memang nightmare for all CS ppl liao

agree, but i would call it scam.



see this quote from TS.. he "give in"? give what in? why should the dealer "give in" to TS's scam would be the right thing to say.

Because consumer ada prangai takpa always
When making the booking
Ada black white
Booking brapa
Total dp brapa
Loan brapa

Signed?
Xda?
Then how to prove?

But it should work!!!! Huh huh??

you are lucky they want to refund your money back

some cbk dealer like in that famous con used car dealer in sri kembangan gave similar story but end up asking customer to buy other car end up booking fees also MIA

This post has been edited by JimbeamofNRT: Apr 15 2019, 08:13 PM

Naza does this for breakfast lunch and dinner all the time. Welcome to the cronism land.

Looking at the replies here, no wonder BN can rule for over 60 years last time.

What is the point of booking in the first place ? And for TS' instance loan also approved already.

The government agency is here for a reason;

https://www.kpdnhep.gov.my/background-of-th...ibunal/?lang=en

This post has been edited by ykj: Apr 15 2019, 08:23 PM

If this is USA, maybe yes la.. can bising say need to deal based on original price.

Yes there are cases whereby some big brands will 'HONOR' the deal based on the mistaken price.. but this is normal M'sian car dealer.. don't expect much.

Ya la, you can fight for it la.. but whether or not its worth the effort, time and nights sleep you decide.

So you decide if this kind of 'transaction' is worth fighting for as you may feel it's against general trading principles and you feel that the dealer deserves to be thought a lesson.

Just remember people make mistakes and as you indicated the SA made an apology, so perhaps just close one eye and move on man. But that's just me

lol another stupid one

buy imported car then go back to Audi SC locally?

if that's not asking to be chopped in the neck i dont know what is.

Since ts not agreed on both option
Mean noneed to refund 1k?

Owai

Someone just got scammed liao other ts... Better take heed.

another conman...

if you say YeS,, then the car actually 2014 year...hihi

ok wow
audi stolen in uk ended up in msia
declare recon car
win strategy

Kena screwed once not enough? I'll take the money, belakang pusing lari kuat-kuat.

If buyer makes mistake, I wonder if the dealer forgives him and fully refund him.

Best advice, I'd do the same because I don't have the energy and resources to drag, not because I think it's supposed to be like this.
Unfortunately this is the reason they are free to take our deposits and not honour the deal for whatever reasons. No loss, only gains (selling to other buyer at higher price, or selling another car to the sohai who agrees to buy another car after they screwed him).

Exactly. Kena screwed and act steady. Some even suggested looking for another car from the same dealer, kek.

the car brand's name or the 2nd hand car dealer's name?

What the dealer does is his business, he answer to his own consciousness. For me of course if it was me I choose forgiveness as the world could be a kinder and better place: I only lost slight time, some hassle, small amount of bank interest on deposit. but obviously TS and many doesn't see it that way 😉

Tell it to those car dealers. Kindness goes both ways, not a one-way traffic. If the buyer makes the mistake and decided he cannot buy the car, tell the dealer to return him his deposit out of kindness and forgiveness, lah.

Even if you get the car at the same price.. The dealer will strip all the good parts and give you broken parts

You want that

Get full fund & move on.
Susah payah dragging.

Recon car these days come with warranty. Have some consumerism sense for god sake. Malaysia like shit is also because the rakyat tidak apa like hell.

According to 1 ktard you should called for a Press Conference.

Someone has to make the first move if we proceed on the an eye for an eye principle the world would be half its population haha. Anyway i stop here, not helping the thread content😂

yeah, TS sounds like an aunty in menopause.

do it

is this jim001 friend?

I have gone thru the same situation but mine after paid deposit, he sold the car to another buyer. It's quite frustrating but we're unable to do anything. I went to consumer (KPDNHEP), it's not so helpful and they just mentioned that they've try to get back the deposit amount.

I just went to the shop, get refunded with credit card deduction and went to another good reliable dealer

Want meh... Ipoh fellow.... Car parking at house for sale... Battery 200 also want cheat....