I wouldn't be bothered much. They've provided back up internet so I've still got internet. Otherwise my data is still unlimited. Not a big concern la actually about the willingness they wanna fix or not. Got something else I've learned when they came to fix yesterday, and it was told by these guys la.

Apparently, there's not enough ports in this area but theyve got more services than they should cater to. What they do is they remove one of the services from the ports.

So when the guy that kena removed reports, they remove another person to fix the first guy punya issue. How true? I can't be 100% sure.

He didn't know the appointment is at 3.30, not 11. And at the same time I was asleep.

Here post counted right?

first time i hear such thing. i suggest u report to gobind
Then it was ur bro and partly ur fault too..
U should have informed ur bro about the appointment..where is ur internal communications??

Defak bruh. People got serious issue here. Respect please.

3 pages already yet no police report has been produced. I feel like TS just tok kok.

ROLF. why not just tell the damn contractor to go back and come at 3:30PM? Or they dont want leave the house?

What

One dude quote and said i support maxis in this case

I got trigger la 

Ts said made police report

If said made mcmc report i dont give flying fk

U dont know how srs it is to make police report

Its same like situation call ambulance to pangsai

Here post counted right?

3 pages already yet no police report has been produced. I feel like TS just tok kok.

ask maxis dont use TM infra lah instead. aptb

Already got. U want me to post here? It's the exact same thing I mentioned in op. With exception it's a police report.. Malas la wanna censor it out but yeah, I have it la.
They didn't return at 3.30 lol.

I have had a fibre downtime. I have agreed to have your staff come at 3.30PM on 5th of April (including tm).

10 AM your staff called me and asked if they could attend to my issue at that moment itself. I said no as I was busy.

Approximately 11.15 AM, a man who claimed to be TM staff came to ring my doorbell multiple times and asked if they could fix the issue I've reported.

My brother who was coincidentally heading out for his classes spoke to them. He asked me if I had appointment with Maxis and/or TM. I said yes, unknown to the fact that TM staffs were at my door.

He let them in and notified me again that the staffs are doing their thing and asked if I could supervise them instead.

Here's the best part - I said not to come at 10 am 11 am as I need to sleep. I have arranged for them to come at 3.30 in order for me to get enough rests as I work nights. Now, they have came to my house at unauthorized time and I could not get my rest. I had to take cough syrup in order to sleep.

And I ended up going to work late.

What kind of idiots do you have in your workforce?

I have lodged a police report regarding this matter and as I understand, the SOP is that maxis staff (contractor) will have to be on site when TM staffs are there as well. This is a breach of SOP and I don't know if the men who came to my house have stolen anything.

This is unbecoming of you guys and it's not the first time TM staffs are here without Maxis contractor.

Explanation, please. And I am seeking compensation in the damage done by Maxis and TM both.

I would also want maxis to issue an apology letter for the incident.

How to decline when I'm asleep and I wasn't aware who's at the door? My brother was leaving for uni when these fellas came barging in. He came to ask me about maxis appointment when I was still asleep (11am when tm came) . Mana la tau got anyone at the front door. An hour before the incident, I've received a call from maxis staff that they wanna come early. I already told the maxis staff not to show up at that time.

Tau tau je they are in my house trying to fix the issue at the wrong time, without maxis con on site (it's SOP, apparently) and they didn't fix the issue at all.

My fault they've fucked up in the first place?

Yes. It adds credibility to your story here.

Your brother allowed them into the house, hence they did not enter "unauthorized". If you don't want to be disturbed, then just tell them to come back later. The fact that you LET them carry on their task means you consented to their being there. You said you are seeking "compensation in the damage done", what is the damage done?

You may get an apology because of the untimeliness, but don't expect anything more than that.

Eh bodoh kau dah supervise dia buat kerja tu apa? Just tell the guy to leave and go back to sleep la apa masalah?

Memang bodo la kau ni.

I locked the doors when I went downstairs as they're not in the house at that time. They left after. The maxis staff supposed to be on site has been informed to come at 3.30.

Ko yang bodo la tak reti baca. Dah berapa kali reply kat sini. Tipikal malas membaca.

I have had a fibre downtime. I have agreed to have your staff come at 3.30PM on 5th of April (including tm).

10 AM your staff called me and asked if they could attend to my issue at that moment itself. I said no as I was busy.

Approximately 11.15 AM, a man who claimed to be TM staff came to ring my doorbell multiple times and asked if they could fix the issue I've reported.

My brother who was coincidentally heading out for his classes spoke to them. He asked me if I had appointment with Maxis and/or TM. I said yes, unknown to the fact that TM staffs were at my door.

He let them in and notified me again that the staffs are doing their thing and asked if I could supervise them instead.

Here's the best part - I said not to come at 10 am 11 am as I need to sleep. I have arranged for them to come at 3.30 in order for me to get enough rests as I work nights. Now, they have came to my house at unauthorized time and I could not get my rest. I had to take cough syrup in order to sleep.

And I ended up going to work late.

What kind of idiots do you have in your workforce?

I have lodged a police report regarding this matter and as I understand, the SOP is that maxis staff (contractor) will have to be on site when TM staffs are there as well. This is a breach of SOP and I don't know if the men who came to my house have stolen anything.

This is unbecoming of you guys and it's not the first time TM staffs are here without Maxis contractor.

Explanation, please. And I am seeking compensation in the damage done by Maxis and TM both.

I would also want maxis to issue an apology letter for the incident.