Purchase date year 2020. And warranty date also incorrect.

Yeah..
I just got on with the CS on Samsung Website..
Seems like the info on that warranty page is OFF

Sorry guys

Ahaha, now i noticed it too, roflmao, the date is incorrect

Ahaha, its ok laa. I dont care about warranty too much , i m to timid & meek to claim warranty from SC anyway. My Note8 serious battery drain, i still using as my main fon all day

PM me your bestest price

I just went to Samsung service centre at sunway pyramid, telling a girl at counter my battery draining problem after reset. She said she just reset the phone for me. Dont want to change the battery for me .. I'm from sarawak to kl thought can change..haiz...any sifu shared me tips ?

tomorrow you go again, tell her you already wipe the cache, but still cannot tahan. now you want to change the battery, else you will

I told her I format reset and wipe data liao. She told me I reset myself and they reset at Samsung are different.

tell her to eff off. i went there twice dy. i went once, they reset it for me. then im.like okay nvm then on the same day i go again, this time in the evening, they say will change motherboard and batteey for me, but for me i think they didnt change, cause same battery drain.

if you can lodge a bloody complaint against them, i rather go to midvalleys samsung service centre.

I will take your advise. Tomorrow go to mid valley while visit PC fair before I go back sarawak on Saturday.

do let us know your outcome. and may i know who was the lady that served you? the one with a specs?

If you know someone inside easy settle.
If not, go to live FB complain n complain till they reply

This post has been edited by Landmarkyap: Mar 28 2019, 04:47 PM

There is only 1 girl at the counters. The rest r guys .

I send my n9 to service centre The pavilion , they agreed to change battery within 2 hours. Then something GG happens. They told me my phone is actually already kena buka, the sticker on top of one screw is broken, so they said they cant change battery for me as it is not under warranty(warranty sticker void). But they will me to do report to samsung HQ about this matter as i bought my n9 new from Senq and never being repaired. I attached my purchase receipt to them and they will rectify it with HQ. So instead of successfully change my phone battery , now my phone is with samsung pavilion for further rectification. They will try to rectify it asap as i told my flight back to sarawak is on Sat

wow. holy shit. means someone touched your device before? or is the people in sunway that made it like that. hope your problem will.be resolved soon.

gg...

i oso bought from them....

the Sunway service centre didnt do anything, i just stay there and talk to the girl, she doesnt allow to change battery and i went away.

i never send my phone for repair

why go sunway pyramid

i hate that branch

last time using note 8 i want to PAY more money to buy the extended warranty

those staff give me lan si replies and faces

fck u lah. i want to give you make more money, not claiming warranty.

that sunway branch is not official samsung branch as its franchised to 3rd party but its "authorized center"

the staff hired there are mostly ah bengs. so explains the lan si attitude back to customer.

should go 1utama service center next time, the service is better as it officially from samsung

or gardens is fine too.

March Security Update is live

Do update with us.

This post has been edited by rhodon: Mar 29 2019, 01:37 AM

shit man..i know right. i think they didn't even change the motherboard and battery for me. cause after the "apparent changes" , still draining and now getting worse. ill go midvalley next time. sunway's branch always show me shitty face.

ya because its ran by a bunch of typical ah bengs and ah lians

thats why their shitty faces

do you know when i stepped foot into garden's branch

i was greeted well and even for a simple matter, they treat it professionally and explain to me.

and 1u branch i went over just to check on my warranty status because apparently sunway's branch did not provide me any extended warranty certificate

but even then 1u branch samsung service center took the time to check + explain to me as long as its in the system, your warranty is valid + teach me how to claim for it when needed.

BUT you know how sunway branch told me when i asked about my cert status???

this was how they replied... "we gave you the receipt already. means valid"

wtf.

This post has been edited by mafioso: Mar 29 2019, 07:47 AM