QUOTE(zstan @ Mar 21 2019, 02:17 PM)
i kena before. 3000 USD. Called to cancel my card immediately. They issued me a new card. I submit dispute form. They ask me don't need pay that amount until it is resolved. 2 months later they absorbed the cost. I only made one phone call and some emails.
Yeah
Did the same later but when called them they totally said it wasn't fraud, and gave illogical response to my predicament
And since there are some ppl I knew end up tanggung although it was relatively menial sum, I don't wanna deal large values hence I got my credit reduced
I had a banking friend, he said fraud in Malaysia is so common, they make it hard to claim. Unlike in us, you just follow the instruction as per visa for charge backs for many reasons, and credit card is a great protection for transactions. Here some ppl had to file that document along to the bank just to mention that they know the law behind it so they take the issue more seriously.
It's good you had a smooth experience with the bank though