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Official TM Unifi Mobile Fans Club & Enquiries V8, #khabar baik
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tympg
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 May 9 2019, 03:10 AM
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QUOTE(abcn1n @ May 9 2019, 12:50 AM) stephantsen I currently have a digi prepaid sim card (but do not subscribe for any data/internet plan). Can I use that for calls and sms when in Singapore? (From point 3 of https://new.digi.com.my/roaming/roaming-pass), it says "For Prepaid, International Roaming service is auto activated " and "Your Digi Postpaid/Prepaid line has at least a basic mobile internet /data plan". Thus, with my digi prepaid sim card (no data plan), can it still work ie only for making/receiving calls and sms? Receiving calls will incur a charge (RM1.60 / min). Make sure you have enough credit to cover such items. |
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lowyat101
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May 9 2019, 11:34 AM
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I haven't received the free weekly data since more than 1 week already. Live chat a few times, still being processed. Anyone else having the same problem?
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abcn1n
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May 9 2019, 01:21 PM
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QUOTE(tympg @ May 9 2019, 03:10 AM) Receiving calls will incur a charge (RM1.60 / min). Make sure you have enough credit to cover such items. So I take it that even without a data plan, I can still make/receive calls. And sms too I guess? Thanks |
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nazanto
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May 9 2019, 01:26 PM
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Getting Started
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QUOTE(lowyat101 @ May 9 2019, 11:34 AM) I haven't received the free weekly data since more than 1 week already. Live chat a few times, still being processed. Anyone else having the same problem? i received mine last nigt. this only after i chat with them 2 times. the 1st time i end up bought another 1 week pass. then they call me saying that after the current pass finish, chat again with them. so last night after my data expired i chat with them asking for the freebies. they said it will take 24 hrs. then i ask if buy the daily pass will it be okay. after the agent check again, she said it take 2 hours. so i wait and it come roughly after 1 hours i chat with them » Click to show Spoiler - click again to hide... « This post has been edited by nazanto: May 9 2019, 01:27 PM |
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anakMY
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May 9 2019, 02:15 PM
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I got a question, if we do not "verify profile" , scanning IC , what will happen ya? will they ban our sim?
and im not sure whether I hv verified it before or not.
This post has been edited by anakMY: May 9 2019, 02:19 PM
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jsnhoh
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May 9 2019, 04:26 PM
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QUOTE(anakMY @ May 9 2019, 02:15 PM) I got a question, if we do not "verify profile" , scanning IC , what will happen ya? will they ban our sim? and im not sure whether I hv verified it before or not. If u verified before, when u click on the verify profile , the system will prompts u "OCR completed". |
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anakMY
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May 9 2019, 04:46 PM
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QUOTE(jsnhoh @ May 9 2019, 04:26 PM) If u verified before, when u click on the verify profile , the system will prompts u "OCR completed". Nope mine didn’t show OCR completed. Meaning it’s not verified yet? Hv been using it for more than year no problem so far. |
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jsnhoh
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May 9 2019, 05:21 PM
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QUOTE(anakMY @ May 9 2019, 04:46 PM) Nope mine didn’t show OCR completed. Meaning it’s not verified yet? Hv been using it for more than year no problem so far. I verified my profile few months ago. Even i took all my simcards from TM points. |
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anakMY
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May 9 2019, 05:55 PM
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QUOTE(jsnhoh @ May 9 2019, 05:21 PM) I verified my profile few months ago. Even i took all my simcards from TM points. I tried verify mine just now , after taking photo of the Ic, the address there is a cross , I’m not sure why |
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royalz
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May 9 2019, 06:55 PM
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how to cancel my unifi mobile line..no careline can use? i tried the careline also no option to speak to any customer service..live chat website also down..
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TSstephantsen
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May 9 2019, 07:03 PM
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QUOTE(royalz @ May 9 2019, 06:55 PM) how to cancel my unifi mobile line..no careline can use? i tried the careline also no option to speak to any customer service..live chat website also down.. visit any tmpoint will do |
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royalz
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May 9 2019, 07:04 PM
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QUOTE(stephantsen @ May 9 2019, 07:03 PM) visit any tmpoint will do cannot do over the line / online ? omg  |
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tympg
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May 9 2019, 07:06 PM
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QUOTE(royalz @ May 9 2019, 06:55 PM) how to cancel my unifi mobile line..no careline can use? It's not postpaid; just don't use it or top up for more than 90 days. |
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royalz
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May 9 2019, 07:08 PM
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QUOTE(tympg @ May 9 2019, 07:06 PM) It's not postpaid; just don't use it or top up for more than 90 days. sadly mine is postpaid |
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royalz
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May 9 2019, 07:08 PM
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QUOTE(tympg @ May 9 2019, 07:06 PM) It's not postpaid; just don't use it or top up for more than 90 days. sadly mine is postpaid |
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jsnhoh
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May 9 2019, 07:09 PM
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QUOTE(anakMY @ May 9 2019, 05:55 PM) I tried verify mine just now , after taking photo of the Ic, the address there is a cross , I’m not sure why Address follow your address on your ic |
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anakMY
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May 9 2019, 07:20 PM
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QUOTE(jsnhoh @ May 9 2019, 07:09 PM) Address follow your address on your ic How to edit the address ? |
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MakNok
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May 9 2019, 08:42 PM
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QUOTE(royalz @ May 9 2019, 07:08 PM) How to cancel postpaid....? Can port out only lah.. This post has been edited by MakNok: May 9 2019, 08:43 PM |
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jsnhoh
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May 9 2019, 10:19 PM
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QUOTE(anakMY @ May 9 2019, 07:20 PM) How to edit the address ? Sorry friend. I had no idea. Maybe u can visit nearest tm point to ask for update the latest information |
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TSstephantsen
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May 9 2019, 11:48 PM
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QUOTE(royalz @ May 9 2019, 07:04 PM) cannot do over the line / online ? omg livechat is up from my side, using unifi mobile app. |
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