holy fuck... I set 1k debit on 26th. 27k gone
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Investment StashAway Malaysia, Multi-Region ETF at your fingertips!
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Jul 27 2020, 10:59 PM
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#1
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Senior Member
2,746 posts Joined: Mar 2006 From: 21st century |
holy fuck... I set 1k debit on 26th. 27k gone red streak liked this post
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Jul 27 2020, 11:19 PM
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#2
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Senior Member
2,746 posts Joined: Mar 2006 From: 21st century |
Ill ring their CS tmr morning...... really shit la
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Jul 27 2020, 11:29 PM
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#3
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2,746 posts Joined: Mar 2006 From: 21st century |
QUOTE(djhenry91 @ Jul 27 2020, 11:12 PM) haha Haiz, does filling this will back fire from SAMY?bro i tell u wat..tonight u pergi lodge complaint to sc.. click here to lodge complaint to sc choose CAPITAL MARKET SERVICE RELATED COMPLAINTS follow step by step..u got proof they buta buta auto debit up to billion time...upload sahaja.. why i know this? because i am license person |
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Jul 27 2020, 11:51 PM
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#4
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2,746 posts Joined: Mar 2006 From: 21st century |
QUOTE(djhenry91 @ Jul 27 2020, 11:35 PM) Im lodging it evolution120 and djhenry91 liked this post
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Jul 28 2020, 09:21 AM
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#5
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2,746 posts Joined: Mar 2006 From: 21st century |
Let see guys. See SAMY kept their promise?
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Jul 28 2020, 03:10 PM
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#6
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2,746 posts Joined: Mar 2006 From: 21st century |
I have gotten back the first batch of refund. They said will do it in 2 bathces Quazacolt and wongmunkeong liked this post
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Jul 28 2020, 03:20 PM
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#7
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2,746 posts Joined: Mar 2006 From: 21st century |
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Jul 28 2020, 03:26 PM
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#8
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2,746 posts Joined: Mar 2006 From: 21st century |
Okay la, a technical glitch at this scale. They responded immediately, and refunded within 24 hours. People in FB hantam them, just expect better compensation. i view them quite professional d. Customer support responded me in Whatsapp. Call picked up within 1 min, and clarify rapidly. Ok la i will continue People never understand making auto debit is like establish a valid handshake between Bank and the vendor. If u deal with problem before, bank, Ecomm site. Usually takes 2 weeks - 1 month. but they settle within 24 hours This post has been edited by munak991: Jul 28 2020, 03:30 PM Quazacolt liked this post
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Jul 28 2020, 03:39 PM
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#9
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2,746 posts Joined: Mar 2006 From: 21st century |
QUOTE(tehoice @ Jul 28 2020, 03:35 PM) ppl will say, they are not even supposed to go into this also. so no need even the "24 hours" to settle with the bank. Well, too bad for them.I view it as a start up able to coop this very professional d. They able to transact back to customer within 24 hours is quite an impressive thing. Quazacolt liked this post
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Jul 28 2020, 03:42 PM
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#10
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2,746 posts Joined: Mar 2006 From: 21st century |
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Jul 28 2020, 03:43 PM
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#11
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2,746 posts Joined: Mar 2006 From: 21st century |
QUOTE(Zenph @ Jul 28 2020, 03:40 PM) Guys, want to ask about annual fee rate. I have about 30k inside stashaway. https://www.stashaway.my/pricingand below 50k will have 0.8% annual fee rate. So meaning i got charged about 2.4k every year? Where can I see it being charged? |
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Jul 28 2020, 03:46 PM
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#12
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2,746 posts Joined: Mar 2006 From: 21st century |
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Jul 28 2020, 03:57 PM
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#13
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2,746 posts Joined: Mar 2006 From: 21st century |
QUOTE(Joey87 @ Jul 28 2020, 03:54 PM) It's just reversal from the trustee account. Exactly, im pretty impress by the speed they are doing it.To be quite frank, i'm impressed with the speed of rectifying this The telly/ customer withdraw is headache for them. waiting for my remaining $$ Quazacolt liked this post
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Jul 28 2020, 04:23 PM
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#14
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2,746 posts Joined: Mar 2006 From: 21st century |
QUOTE(majorarmstrong @ Jul 28 2020, 04:20 PM) new discovery or maybe someone reported They prompted me this morning my transaction fail in the app.this time lagi gila where it just show my RM1k that auto debit in cancelled status and never even drop me an email they not very good at managing the issue ![]() With their positive attitude i continue pump in my fund Quazacolt liked this post
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Jul 28 2020, 05:30 PM
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#15
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2,746 posts Joined: Mar 2006 From: 21st century |
QUOTE(Ancient-XinG- @ Jul 28 2020, 04:51 PM) Lol humans. Exactly, Imaging if SA like the octopus bank saga. Lock your account. You can't do shit. Call no pickup. No proper answer. All you will report police ad I think and create concert to tarnish SA. This make me think somehow SA did a good job as compared to old bank. CC fraud cases... people misuse my CC oversea. Cancel my credit card, took 1 month to ship the card to me The money takes 2-3 months to refund. If u use debit card, say good bye to your money |
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Jul 28 2020, 07:33 PM
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#16
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2,746 posts Joined: Mar 2006 From: 21st century |
QUOTE(MUM @ Jul 28 2020, 07:19 PM) Yea I called the CS of SAMYThey said the first batch transaction is happen around 2-3pm Then 8pm another batch Then last batch before 11pm |
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Jul 28 2020, 07:40 PM
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#17
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2,746 posts Joined: Mar 2006 From: 21st century |
Hey guys I got all my money back!!
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Jul 28 2020, 11:41 PM
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#18
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Senior Member
2,746 posts Joined: Mar 2006 From: 21st century |
QUOTE(majorarmstrong @ Jul 28 2020, 11:27 PM) For me I am not too satisfied but apa boleh buat Hey, I don't know, but have u do a project or even work before?Just happy that got some compensation which again overlapping with my referral I guess I am the only few that is not happy Everyone here seems to be very happy with how SAMY handle the situation It is like they curi your money then did not tell you till you find out from your friend that your money kena curi and then you check really kena curi (found out from this forum then check my account) Then you confronted the thief, the theif blame another thief (Curlec) Then few hours later again the theif curi without telling you (2nd time auto debit) Then the thief email you ask you don't worry they will return money to you next day before 11pm Then next morning you check your email and found out that the thief try curi again but fail (auto debit failure cause bank no more money) Finally the theif return all the money that they curi but some receive partial some recevie full Then slowly everyone got their money back And everyone is happy that the thief return their money and continue to trust the thief so everyone live happily ever after together and continue trusting the thief -the end- This is glitch , not undisclosed taking ur money away. They clarify, they promise, they rectified. Which I view it is pretty professional. What's best is I able to talk to human, from SAMY. Try other service provider to promise this kind of professional services good luck |
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Jul 31 2020, 12:29 AM
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#19
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2,746 posts Joined: Mar 2006 From: 21st century |
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Sep 29 2021, 01:20 PM
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#20
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2,746 posts Joined: Mar 2006 From: 21st century |
KWEB really killed the past 1 year gain
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