Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed

Outline · [ Standard ] · Linear+

Unifi Official TM UniFi High Speed Broadband Thread V37, READ 1ST PAGE FOR TURBO SPEED INFO!

views
     
ClarenceT
post Oct 1 2019, 01:44 PM

10k Club
********
All Stars
14,921 posts

Joined: May 2015
QUOTE(TongCN @ Oct 1 2019, 01:17 PM)
Up already

And one of the tick mark is "no outstanding bill"

But right now i see i have outstanding bill from September but it will be auto paid on October 6th, how ?
*
Pre-pay the outstanding anount using Boost loh. The credit balance will be carried forward to January 2020.

This post has been edited by ClarenceT: Oct 1 2019, 01:44 PM
ClarenceT
post Oct 1 2019, 01:45 PM

10k Club
********
All Stars
14,921 posts

Joined: May 2015
QUOTE(annoymous1234 @ Oct 1 2019, 01:08 PM)
does the 50mbps for rm99 exist? plan to downgrade but I don't see 50mbps in their website
*
Possible at TMPoint.
ClarenceT
post Oct 3 2019, 03:31 PM

10k Club
********
All Stars
14,921 posts

Joined: May 2015
QUOTE(alexwsk @ Oct 3 2019, 03:20 PM)
hopefully get it done within 5 business days, the longer they drag, the less discount for us
*
Mine is one of the first 300 requested (based on the running number) on 1/10 but no calls/SMS/email from TM yet.
I requested for another Unifi account this morning, already at PN0014xxx.
But the discount is effective only from next bill date (mid Oct), not immediately.
ClarenceT
post Oct 4 2019, 08:42 AM

10k Club
********
All Stars
14,921 posts

Joined: May 2015
QUOTE(MGM @ Oct 4 2019, 08:00 AM)
What is your rationale for this downgrade?
*
QUOTE(Mazda9 @ Oct 4 2019, 08:20 AM)
You must be kidding me  rclxub.gif  are you serious???? Looks like you lost more than what you gain..
*
I downgraded from 100 Mbps @ RM129 (Turboed from 10 Mbps) to 30Mbps @ RM89 last week. Feel no difference in the past 1 week! Except downloading big files and update Apps but they are not so crucial.

CCTV, Multiple PCs+Phones+Tablets.

ClarenceT
post Oct 4 2019, 08:59 AM

10k Club
********
All Stars
14,921 posts

Joined: May 2015
QUOTE(MGM @ Oct 4 2019, 08:49 AM)
1 week ago? So u dot get to enjoy this promo?
*
Successfully activated the new plan on 27/9.
I "redeemed" the new campaign on 1/10 morning, PN00002XX (the first 300 Unifi customers requested!) but yet to receive "re-activation" sms/email/call. tongue.gif
ClarenceT
post Oct 4 2019, 11:23 AM

10k Club
********
All Stars
14,921 posts

Joined: May 2015
QUOTE(westlife @ Oct 4 2019, 10:45 AM)
How did you downgrade? At Tm point?

I just notice after the new myunifi upgrade recently. There is 30Mbps rm89 available under the changing plan option now. I supposed for existing 100Mbps plan can be downgraded just using the myunifi app?

Besides, how old is ur existing 100Mbps before u did the downgrade? becos the 100Mbps comes with rm30 unifi tv package + rm99 for the unifi itself. normally unifi tv package comes with 1 year min contract, if any early termination, need to pay the remaining months of subscription.

Yeah. 30Mbps is actually ok for normal users who do not do heavy downloading but purely surfing and streaming.

It is actually perfect plan for my parents. Last time they downgraded to rm129 100Mbps plan becos no other cheaper unlimited plan available. And I do not recon them to go for maxis rm89 becos the technical support if there is service prob can be an issue to them especially they are not tech savvy. So now unifi rm89 30Mbps plan is perfect for them. Unifi is stable after all.

user posted image
*
I was in TMPoint signing up for Unifi Biz Supertreats 100Mbps @ RM139 on 24/9/19. So I took the opportunility to ask the CS officer about my personal Unifi accounts (Unifi Lite 10Mbps @ RM129 signed up in April 2017 and August 2017, both >24 months), I decided immediately to downgrade to 30 Mbps @ RM89 (no Unifi add-on) but the new plan was activated on 27/9/19. Change plan to 30Mbps @ RM89 was not listed at MyUnifi at that time, otherwise I would have done it online already.

This post has been edited by ClarenceT: Oct 4 2019, 11:26 AM
ClarenceT
post Oct 4 2019, 11:42 AM

10k Club
********
All Stars
14,921 posts

Joined: May 2015
QUOTE(westlife @ Oct 4 2019, 11:29 AM)
Ic. Yeah. Previously not shown in myunif app. TM is slow in updating their stuff.

now I think I can have my parents account to do the downgrade now and at the same time I believe it isn’t qualified for the pay nothing till year end promo?
*
Not sure on PayNothing promo.
Still under this plan at this moment - "unifi 30Mbps (VDSL) - Super Value 2019" (though FTTH)

PayNothing is bonus, monthly saving of RM40 is more important in long term, + flexibility to upgrade to 50Mbps@RM99 or 100Mbps@ RM129 etc in the future.
ClarenceT
post Oct 4 2019, 01:04 PM

10k Club
********
All Stars
14,921 posts

Joined: May 2015
QUOTE(coolguy99 @ Oct 4 2019, 12:56 PM)
Thanks man! If I am able to downgrade, means that I should be entitled to the pay nothing promo since it is technically renewing my contract?

The pay nothing promo seems too good to be true though. Anyone has any idea why tm is running this promo? To lock down their customers for the next two years?
*
Do you think other ISP can offer <RM70 in the next 2 years? Not likely, so I am comfortable with 30Mbps @ RM89 (less lifestyle tax relief). PayNothing promo is a bonus.
(RM89X24)/27 = average RM79 for next 27 months. (Not sure if the contract is 24 months or 24+3)

ClarenceT
post Oct 4 2019, 01:23 PM

10k Club
********
All Stars
14,921 posts

Joined: May 2015
QUOTE(coolguy99 @ Oct 4 2019, 01:11 PM)
Lifestyle tax relief is also applicable to your mobile phone plan isn’t it? Yes I am planning to downgrade to the RM89 plan too, I figured it will be sufficient for my family’s daily usage.
*
Lifestyle tax relief is also applicable to Unifi - Internet subscription (excluding Unifi TV and call charges).
I had been using 10Mbps before turboed to 100Mbps (in Sep 2018). So I know 30Mbps is acceptable to me. Even I was at 100Mbps but I could use up to 50-60Mbps most of the time (wifi limitation).
Even at 30Mbps now, I can upgrade any time without penalty!
ClarenceT
post Oct 8 2019, 09:09 AM

10k Club
********
All Stars
14,921 posts

Joined: May 2015
QUOTE(westlife @ Oct 8 2019, 05:38 AM)
When did u submit? 1 October? So about one week time it takes to process?
*
unifi 30Mbps - Super Value YEP 2019
RM 89 (downgraded from 100 Mbps @ RM129 to 30 Mbps @ RM89 effective 27/9/19)
FTTH

Redeemed PayNothing on 1/10/19 (9am), Request fulfilled this early morning, but the PayNothing should be effective next week (from October bill date) till 31/12/19, so 2.5 months free internet!

This post has been edited by ClarenceT: Oct 8 2019, 09:11 AM
ClarenceT
post Oct 8 2019, 11:59 AM

10k Club
********
All Stars
14,921 posts

Joined: May 2015
QUOTE(blibala @ Oct 8 2019, 11:57 AM)
Downgrade within contract period? Any penalty?
*
>24 months from Unifi Lite 10 Mbps @ RM129
12 months from Turbo 100 Mbps @ RM129


ClarenceT
post Oct 8 2019, 12:50 PM

10k Club
********
All Stars
14,921 posts

Joined: May 2015
QUOTE(ycs @ Oct 8 2019, 12:31 PM)
i shd get a pro-rate discount from 07Oct to 18Oct (bill date) later on?
*
No. Fee waiver from 18/10/19 to 31/12/19 only.

Activation before bill date
Customer’s request to subscribe this promotion on 4th October,
account activation is on 6th October. Billing cycle starts on 7th
October. Your waiver will start from 7th October until 31st
December 2019.

https://unifi.com.my/lsds/assets/documents/...6a_27Sept19.pdf
ClarenceT
post Oct 8 2019, 04:04 PM

10k Club
********
All Stars
14,921 posts

Joined: May 2015
QUOTE(tzh2001 @ Oct 8 2019, 03:48 PM)
my service start remain the same
*
Some data are not accurate today.
You will see another older date at MyUnifi App, different from the one at Unifi Web!
Outstanding amount is not accurate as well.
ClarenceT
post Oct 9 2019, 09:29 AM

10k Club
********
All Stars
14,921 posts

Joined: May 2015
QUOTE(iguana_dude_619 @ Oct 9 2019, 09:18 AM)
Anybody else PayNothing order magically disappear? Apply for my brother & company account on 4 Oct but so far only my company order is still there. Yet my bro is still under 2018 Turbo upgrade. Havent change to YEP 2019 like my account is hmm.gif  rclxub.gif
*
How did you apply on behalf of your brother?
Legally not right.
ClarenceT
post Oct 10 2019, 06:48 PM

10k Club
********
All Stars
14,921 posts

Joined: May 2015
QUOTE(Barricade @ Oct 10 2019, 04:50 PM)
LOL. That is some cunning way to do business! I was expecting 3 months rebate cause my bill cycle is middle of the month. So should get for Oct, Nov and Dec.
*
Even if YEP is activated already, fee waiver will be effective only from your Oct bill date, ie 2.5 months only for you. Maybe less than 1% users can get 3 full month waiver.
ClarenceT
post Oct 11 2019, 07:41 PM

10k Club
********
All Stars
14,921 posts

Joined: May 2015
QUOTE(cucikaki @ Oct 11 2019, 05:26 PM)
Why would you be letting go something that’s right in front of ur eye rather than speculating for something that is not confirmed yet.

TM is making huge loss, last year their staff didnt even get any bonus. I dont think they gonna reduce again in the future. The current plan seems affordable for malaysian already. Starting from 89 for 30mbps (which is sufficient) to 139 for 300mbps.
*
Huge loss due to one-off impairment charge, not because of business.
ClarenceT
post Oct 14 2019, 06:40 PM

10k Club
********
All Stars
14,921 posts

Joined: May 2015
QUOTE(mylinear @ Oct 14 2019, 06:18 PM)
Does your package name in customer portal show as Unifi 30Mbps - Upsizing YEP 2019?
*
QUOTE(yenama @ Oct 14 2019, 06:31 PM)
yes, that is the package name show on the portal.
you can refer the screenshot in my original reply.
*
Mine is unifi 30Mbps - Super Value YEP 2019
Downgraded from 100Mbps (Turbo) to 30Mbps in September 2019, redeemed same package for PayNothing.

ClarenceT
post Oct 15 2019, 12:28 PM

10k Club
********
All Stars
14,921 posts

Joined: May 2015
QUOTE(MGM @ Oct 15 2019, 12:25 PM)
How u guys check the status of d redemption of PayNothing? I check under My Activity but nothing shown.
*
Go to redemption page. It will show SUBMITTED.

ClarenceT
post Oct 15 2019, 06:10 PM

10k Club
********
All Stars
14,921 posts

Joined: May 2015
QUOTE(ronn77 @ Oct 15 2019, 03:59 PM)
I just downgraded from 300mbps to 30mbps yesterday at Taipan branch for cost saving.

Need you guys opinion. For movie streaming, will it makes any difference between 30 and 300mbps? As I presume 30mbps is sufficient for movie streaming but what's your experience?
*
You subscribed 30 Mbps before Sept 2018? Back to what you experienced pre-Turbo.


QUOTE(MGM @ Oct 15 2019, 05:25 PM)
Yes that is all I can see, so there is no other progress info?
*
PN ... 002xx, submitted on 1/10/19, completed on 8/10/19.
PN ... 14xxx, submitted on 3/10 - 4/10, no progress yet.
PN ... 4xxxx, submitted on 2nd week of Oct, no progress yet.
ClarenceT
post Oct 16 2019, 09:21 AM

10k Club
********
All Stars
14,921 posts

Joined: May 2015
QUOTE(Max @ Oct 16 2019, 09:02 AM)
ic.
still got hypptv and whats tv package included?
*
30Mbps @ RM89.
Internet only. Voice calls chargeable at 20 Sen / min.
UnifiTV pack not included.

3 Pages < 1 2 3 >Top
Topic ClosedOptions
 

Change to:
| Lo-Fi Version
0.1616sec    0.44    7 queries    GZIP Disabled
Time is now: 1st December 2025 - 06:31 PM