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 SocialClub.rockstargames.com is blocked?, problem is still there for TM Unifi user

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nicky1112001
post Jul 25 2019, 02:50 PM

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So means all also having this problem?I still thinking that go into casino and be gamble king now...and until only saw this log in problem....haiz....really no have any other solution?only can kept restart the rounter?
junclj
post Jul 25 2019, 05:30 PM

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QUOTE(dre999 @ Jul 23 2019, 02:34 PM)
tried IP start with 60,115,175 also cannot connect to socialclub
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Tried using DNS 1.1.1.1, totally not working even I reboot my router and change from 60.x.x.x to 175.x.x.x
I change back to DNS 8.8.8.8 then everything solved. Probably you have no choice to change back your cloudflare DNS to google DNS.
junclj
post Jul 25 2019, 05:33 PM

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QUOTE(14NKG @ Jul 25 2019, 08:25 AM)
I just reinstalled my GTA on Sunday. Been having error issues since. This is a first in the 5 years I had GTA.

Error msg: files required to download GTA online not available

Or

Rockstar game services are not available right now.
Am on PS4. I've tried all solutions except for the vpn ( cz I don't know how) and am at a loss. I've been playing with my mobile hotspot but need to find a solution. I'm eating through my data 😭😭😭

My ISP is Unifi
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do the settings in router for DNS 8.8.8.8.
TSsquall0833
post Jul 25 2019, 09:41 PM

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QUOTE(dawnreaver @ Jul 24 2019, 04:55 PM)
I gave up and uninstalled. Better focus my time on other games, although this means we Unifi users will most likely not be able to play RDR2 on PC when it releases.
*
im veteran player, been playing it since released

biggrin.gif say real the netcode is already so much better than many other games.
dre999 P
post Jul 25 2019, 09:57 PM

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QUOTE(junclj @ Jul 25 2019, 05:30 PM)
Tried using DNS 1.1.1.1, totally not working even I reboot my router and change from 60.x.x.x to 175.x.x.x
I change back to DNS 8.8.8.8 then everything solved. Probably you have no choice to change back your cloudflare DNS to google DNS.
*
I am using Google DNS
junclj
post Jul 26 2019, 04:46 PM

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QUOTE(dre999 @ Jul 22 2019, 11:16 PM)
same problem restart router many times already still can't connect
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can you still visit this website?
https://signin.rockstargames.com/signin/use...?cid=socialclub
TSsquall0833
post Jul 26 2019, 11:07 PM

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Now yes
playtosky P
post Jul 26 2019, 11:24 PM

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QUOTE(squall0833 @ Jul 12 2019, 02:30 PM)
No, just.. turn it off, wait 10 secs, turn on again

It will reconnect internet with different ip

What we want is just different ip that has no problem connect social club

If restarted still same, repeat again, until the website can access again
*
Can confirm this work for me.
junclj
post Jul 26 2019, 11:34 PM

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Long time I did not play RDR2 since I complete the main story. I do not play the online mode. So I test it now to see whether is really can’t login to socialclub.
user posted image

Yes, it cant login. So I restart my router to test again. Can login and play online after restart router.

user posted image
user posted image
user posted image
user posted image
BenYeeHua
post Jul 27 2019, 06:54 AM

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Not playing any GTA games, but I just do some testing.
And it seem like it is Take Two blocking TM IP address, because the traceroute look fine for me.

CODE
3 10.55.192.63     182 ms  184 ms  189 ms LAN Address *  
4 64.71.150.17     193 ms  203 ms  204 ms United States, California, Los Angeles, he.net AS6939 10ge3-8.core1.lax1.he.net
5 65.19.151.98     190 ms  202 ms  231 ms United States, California, Los Angeles, he.net AS6939 level3-as3356.10gigabitethernet3-6.core1.lax1.he.net
6 4.69.211.181     251 ms  264 ms  264 ms United States, New Jersey, Newark, level3.com AS3356 ae-2-3602.ear4.Newark1.Level3.net
7 4.14.218.78      259 ms  259 ms  270 ms United States, New Jersey, Newark, level3.com AS3356 TAKE-TWO-IN.ear4.Newark1.Level3.net
8 *                  *       *       *    


So for compare, I go to this website https://tools.keycdn.com/traceroute for checking the traceroute on other side, sg.

CODE
Singapore

Start: 2019-07-26T22:12:42+0000
                                  Loss   Snt   Last   Avg  Best  Wrst StDev
 1.|-- 128.199.191.253            0.0%     4    5.7   7.3   0.6  21.0   9.3
 2.|-- 138.197.250.210            0.0%     4    0.5   0.6   0.5   0.7   0.1
 3.|-- 138.197.245.2              0.0%     4    0.8   0.8   0.8   0.9   0.1
 4.|-- 120.29.214.49              0.0%     4    0.7   0.9   0.7   1.1   0.2
 5.|-- 180.87.98.38               0.0%     4  180.2 180.4 180.1 181.1   0.5
 6.|-- 180.87.12.2                0.0%     4  191.3 191.3 191.2 191.3   0.0
 7.|-- 180.87.15.26               0.0%     4  177.8 177.8 177.7 177.9   0.1
 8.|-- 4.68.62.105               75.0%     4  171.9 171.9 171.9 171.9   0.0
 9.|-- 4.69.211.181              50.0%     4  249.4 249.4 249.4 249.4   0.0
10.|-- 4.14.218.78                0.0%     4  236.6 236.6 236.5 236.6   0.0
11.|-- ???                       100.0     4    0.0   0.0   0.0   0.0   0.0


So both reach the same final IP address that respond to traceroute, or TCP(port 80) traceroute.
But TM IP address unable to open that website, while SG one can.

I can conclude that someone is using TM network and performing something like DDOS or hacking? to the Take Two server, so they just block the IP range for safe? hmm.gif sweat.gif

Unless you want to say that, TM is not blocking ICMP or TCP, but just web browsing traffic to Take-Two Interactive server. rclxub.gif
Slyke
post Jul 28 2019, 07:45 AM

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I can confirm some of the IPs are blocking access to social club, I restarted my router once and got an IP that's not blocked
TSsquall0833
post Jul 28 2019, 03:03 PM

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QUOTE(BenYeeHua @ Jul 27 2019, 06:54 AM)
Not playing any GTA games, but I just do some testing.
And it seem like it is Take Two blocking TM IP address, because the traceroute look fine for me.

CODE
3 10.55.192.63     182 ms  184 ms  189 ms LAN Address *  
4 64.71.150.17     193 ms  203 ms  204 ms United States, California, Los Angeles, he.net AS6939 10ge3-8.core1.lax1.he.net
5 65.19.151.98     190 ms  202 ms  231 ms United States, California, Los Angeles, he.net AS6939 level3-as3356.10gigabitethernet3-6.core1.lax1.he.net
6 4.69.211.181     251 ms  264 ms  264 ms United States, New Jersey, Newark, level3.com AS3356 ae-2-3602.ear4.Newark1.Level3.net
7 4.14.218.78      259 ms  259 ms  270 ms United States, New Jersey, Newark, level3.com AS3356 TAKE-TWO-IN.ear4.Newark1.Level3.net
8 *                  *       *       *    


So for compare, I go to this website https://tools.keycdn.com/traceroute for checking the traceroute on other side, sg.

CODE
Singapore

Start: 2019-07-26T22:12:42+0000
                                  Loss   Snt   Last   Avg  Best  Wrst StDev
 1.|-- 128.199.191.253            0.0%     4    5.7   7.3   0.6  21.0   9.3
 2.|-- 138.197.250.210            0.0%     4    0.5   0.6   0.5   0.7   0.1
 3.|-- 138.197.245.2              0.0%     4    0.8   0.8   0.8   0.9   0.1
 4.|-- 120.29.214.49              0.0%     4    0.7   0.9   0.7   1.1   0.2
 5.|-- 180.87.98.38               0.0%     4  180.2 180.4 180.1 181.1   0.5
 6.|-- 180.87.12.2                0.0%     4  191.3 191.3 191.2 191.3   0.0
 7.|-- 180.87.15.26               0.0%     4  177.8 177.8 177.7 177.9   0.1
 8.|-- 4.68.62.105               75.0%     4  171.9 171.9 171.9 171.9   0.0
 9.|-- 4.69.211.181              50.0%     4  249.4 249.4 249.4 249.4   0.0
10.|-- 4.14.218.78                0.0%     4  236.6 236.6 236.5 236.6   0.0
11.|-- ???                       100.0     4    0.0   0.0   0.0   0.0   0.0


So both reach the same final IP address that respond to traceroute, or TCP(port 80) traceroute.
But TM IP address unable to open that website, while SG one can.

I can conclude that someone is using TM network and performing something like DDOS or hacking? to the Take Two server, so they just block the IP range for safe? hmm.gif  sweat.gif

Unless you want to say that, TM is not blocking ICMP or TCP, but just web browsing traffic to Take-Two Interactive server. rclxub.gif
*
so nothing we can do at this point?
CalvinH
post Jul 28 2019, 03:04 PM

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it's been 2 months.
i thought my gta got prob so i deleted it because i used to play with mods.
now even worse, i can't even go to socialclub to download the game lol.
t4lruum
post Jul 29 2019, 09:57 AM

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TakeTwo is blocking some TM IP address. Maybe lots of TM users are hacking or exploiting stuffs?

Current workaround is to keep on restarting the internet connection so that you get the IP that is not blocked by TakeTwo.
Germ2501 P
post Aug 1 2019, 07:05 PM

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Hey everyone, I may be late to the party here but I'm also having the same issue.

Funny enough, earlier this year I was living in a different apartment, it has unifi and the SocialClub service works just fine and I can play GTA 5 no problems. I moved to a different apartment much recently, although it's not far from my previous one, also has unifi. But it's when I've moved to this new place is where I'm having problems.
Sometimes I was able to log into SocialClub and my GTA 5 on PC, most of the time though, nothing.

Since I'm living in one of those college apartments, obviously the wifi isn't under my control, so I can't simply complain to TM about it. So the most I can do is use VPN, which pretty much renders GTA Online unplayable. (Most free VPN's are pretty limited on where you can connect to. I tried one of the VPN services, the trial period allows me to connect to Singapore which runs fine, but I no longer have that option after the trial ended.)



TSsquall0833
post Aug 1 2019, 09:19 PM

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Today got blackout, so my internet ip changed

and once again socialclub.rockstargames.com is not accessible lol
annoymous1234
post Aug 1 2019, 10:55 PM

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no wonder!!!! I thought my game got issue, everyone it crashes at loading screen. I thought my game got problem. jezzzzz
annoymous1234
post Aug 1 2019, 10:58 PM

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QUOTE(squall0833 @ Aug 1 2019, 09:19 PM)
Today got blackout, so my internet ip changed

and once again socialclub.rockstargames.com is not accessible lol
*
I can access wor. but in GTA 5 cannot connect/go online icon_question.gif icon_question.gif
TSsquall0833
post Aug 2 2019, 01:45 AM

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btw this problem only applies to TM Unifi/Streamyx
Germ2501 P
post Aug 2 2019, 02:04 PM

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QUOTE(squall0833 @ Aug 2 2019, 01:45 AM)
btw this problem only applies to TM Unifi/Streamyx
*
I was able to access the site and log into the game when I run through mobile hotspot no problem(I'm using Celcom).
But obviously I'm not that stupid to waste my data just to play a game that I can't access through my apartment's wifi.

What about Maxis Fibre users? If I'm not mistaken, some Maxis Fibre lines will share the same fibre line with TM Unifi(Not sure if that has anything to do with the problem or not.)

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