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 Grab Driver Discussion V5 (2019 & 2020), Info and FAQ

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Intimidated
post Jan 14 2019, 08:42 AM


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QUOTE(tankx3 @ Jan 14 2019, 07:12 AM)
If I know rider wouldn’t show up at PUP.
Why do I still waste time to go PUP, and wait for another 5 mins? Will you wait?
I was half hoping grab team will look into the case as I had reported. Apparently they didn’t 😔
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You get RM3 if you go there to wait and cancel as no show lol
Intimidated
post Mar 18 2019, 09:43 PM


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QUOTE(jason_spyboy @ Mar 18 2019, 09:13 PM)
Dear All,

After 12th July 2019, GRAB will be officially regulated (end of moratorium). Meaning all drivers must get PSV license, PUSPAKOM inspection, additiona e-hailing rider to insurance coverage, different type of road tax with AH in front, SOCSO contribution mandatory.

I see it as a huge huge pain in the arse. The govt should just let the industry be and not cave in to the demand of taxi drivers who are 90% behave like gangster with their shitty maintained cars.

Anyhow, these regulations will make it SOOO Cumbersome for so many of us. It's already ending of March 2019 and nothing can be done yet, so I expect there will be a bottleneck as drivers rush to get legalised before 12th July 2019.

Also, the additional costs are very significant. GRAB MUST increase their fares and make it worth our time. No more bilis RM5 fare. Minimum fare should be RM8. Also maximum commission set by govt is 20%. I am confident that GRAB will have to increase their fare to cover this shortfall as no more 25% commission and now since they are legalised, surely they have to pay income tax. So their profit will be affected.

My hope is that they stop charging such low prices and at least be on par with taxi fare. Level playing field what.

With this move to regulate, I reckon 70% of part-timers will quit and only the full-timers will have no choice but to go on. THis will cause a sharp drop in drivers. GRAB may even just pull out of Malaysian market with all these kinda regulations..if this happens I wont be surprised.

My hope is that with all the trouble we have to go through to get legalised, they bloody better increase the fare significantly, like 50% increment. I've seen Uber fare in Hong Kong and all..it's expensive, even more expensive than taxis.

Malaysians are very forgiving. Increase price, they will complain few weeks, later they will still use GRAB. GRAB should just increase the price. Worst case same price as taxi, ppl will still take GRAB, coz better car and driver.

Peace and Love. Lets hope our rice bowl not affected.
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Grab don’t just have rides as revenue lol, they are now in e-wallet business and food delivery business. 20% commission cap means little to them because in the first place, AA drivers only contribute 20% (to entice drivers to stop manual accept with 25%).

Also, like you said, part time drivers likely drop out because car more than 3 years old so need to go puspakom. In the first place, part timers are part timers because it’s not their main source of income lol, so part timers won’t starve to death if cannot do Grab.

Full time drivers will have field day every day, because suddenly most competitions (from part timers) are gone. Grab don’t even need to raise base fare. High demand for rides will push up the price during peak hours, and only super ulu place like, I don’t know, the far end of some dead town will still get RM5 rides.

The recent update on cancellation fee is stupid, but full time drivers should get very excited for the days after regulation.

Intimidated
post Mar 18 2019, 11:11 PM


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QUOTE(bcombat @ Mar 18 2019, 10:51 PM)
u r rider or driver?
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Neither, just curious enough to take a look under the hood and comment on the issue.

The way I see it, only part timers with cars older than 3 years old that are not willing to spend some time/money for the prospect of earning more money, are the losers from this regulation.

Full time driver win because they will earn back whatever they spend on licensing or insurance, from the increased fare due to low supply of drivers after regulation. Besides, e-hailing insurance add-on is like, cheap, in grand scheme of things. It’s probably like 1% of your annual revenue as Grab driver.

Grab win because they can just say oh sorry folks cannot manual select for you liao, because max commission cap at 20% which is auto accept level. Also they can tell taxi organizaions to stfu & gtfo because now Grab complies with regulations set by government.

Passenger win because of the supposedly increased safety from insurance, puspakom check for cars older than 3 year, etc etc but moaning is to be expected in the beginning with high fare. But over time, either more people will become full time or less people will take Grab rides, so the fare will even out.

Taxi driver no win or lose, because the point of regulation isn’t about pleasing them, but on technicality they lose because they couldn’t kill the e-hailing industry.

This post has been edited by Intimidated: Mar 18 2019, 11:11 PM
Intimidated
post Mar 19 2019, 09:36 AM


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QUOTE(yhtan @ Mar 19 2019, 09:21 AM)
High demand surge already cap at 2 times which is stipulated by MOT/APAD. If follow off peak price then x2, that is the ceiling price.

The cap is a stupid move, once government interfere the supply demand mechanism, it will disrupt the whole mechanism, imagine on a rainy friday night, driver will mostly rest a while and let the traffic ease then only start. The ceiling price is more or less the same like taxi fare, some more need to minus 20% commission to grab.

Cancellation fee is a stupid move? u try it on your own as driver and u will see a vast difference between Uber and Grab passenger behaviour. All the while Grab is paying all those cancellation on behalf of passenger, u think they want to continue subsidize something which not in their favour?
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I call the cancellation fee update a stupid move, because drivers now have to be ah long and collect passenger’s penalty. I would like to believe Malaysians are all reasonable bunch, but chances are, drivers will get into a fight eventually when someone doesn’t want to pay it.

That is, unless, Grab will just lump the cancellation fee into fare for passenger. Then perhaps less friction between passenger and driver.

The better way will be to lock passenger account until amount paid through online banking or credit card. This will stop the behaviour entirely. However, as someone said, Grab will likely lose half its ride business from foreign workers in Malaysia lol.

RM5 rides, I think usually for distance less than 5KM. At ceiling price of times 2, say, RM10 for 4KM ride. Don’t Grab have a bonus thing? If your hour is filled with rides but you make less than the projected amount per minute, Grab will top it up? I know in practice Grab suck at these, and you have to complain a lot to get something back, but fact is you can.

RM10 for 4KM ride, for half an hour in traffic, that’s a good deal provided you can complain about the less than projected revenue per minute by Grab. But you can choose to ignore these “ikan bilis” rides by not accepting, cancelling, or just don’t go online in the first place.

There’s no such thing as business with zero risk of making less/no money biggrin.gif if drivers don’t like the idea that they may not out earn everyone else all the time, then maybe business (as driver or something else) is not a good idea lol

Intimidated
post Mar 19 2019, 10:35 AM


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QUOTE(Daddy2be @ Mar 19 2019, 10:23 AM)
You are right about one thing. A lot of stupid Malaysian like you talks like they know shit, but actually they're the dumb people they tend to ignore.

If you are here to make an observation 'look under the hood' so to speak, you should do it quietly because once you open your mouth you're just another dumb Malaysian.

Now sit back and watch all these drivers tear you a new one for the above quoted sentence
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I look forward to it biggrin.gif I read not too long ago in this same thread, Grab did compensate the “low fare” thing during peak hour, and the notification message was something like “a lot of drivers in the area complained, apologies, yadayada”

In fact, why don’t you tell me why drivers will tear me a new one? Why wait for other drivers? Clearly, I’ve touched a nerve, and clearly you are provoked. Can you please tell me why?


Intimidated
post Mar 19 2019, 10:37 AM


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QUOTE(bcombat @ Mar 19 2019, 10:35 AM)
Hello!! this is no kopitiam
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I know, which is why I didn’t post anything about piappiap or hngh, I posted Grab related things.

So, am I correct about the post-regulation winner and loser?
Intimidated
post Mar 19 2019, 08:12 PM


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QUOTE(Daddy2be @ Mar 19 2019, 11:21 AM)
Because like you I'm also neither rider nor driver but I have somewhat vested interes in grab as a whole so I follow this topic for quite some time. It's your obnoxious way that's touched a nerve. Like the previous guy said, this is not kopitiam
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Obnoxious how?

Can you please highlight the obnoxious part of my post? Can anyone else do it too?

Also, am I correct in my assessment on who won and who lose due to this regulation?

If I’m correct, does it make me obnoxious for pointing out the obvious?

If I’m incorrect, does it make me obnoxious for sharing my opinion? If I don’t share, how will I know if I’m incorrect? Where else to get correct answer if not in this thread supposedly full of veterans of Grab drivers?
Intimidated
post Mar 19 2019, 09:29 PM


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QUOTE(kornvalley @ Mar 19 2019, 09:11 PM)
Hi sifus,

I'm newbie. My third week been a grabber.

Today, I was in this condo and 1 lady book for a multiple stop, straight away I get it and press i'm arrived within second. The thing is, the lady change her mind seconds after book. But instead of just cancelled it, she come down to lobby and order me to just drove away and press drop off where ever i want, so i will get the full fare instead of rm3 cancellation fee. I press drop off both at the same time.

Is it ok? Crap didnt overlook this thing?
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The lady booked with cash or GrabPay?

If cash, and you weren’t paid, then by completing drop off you get your commission deducted for nothing. Should’ve insisted on the cancellation.

If GrabPay, and you collected full pay with her blessing, well, what’s there to complain? Grab made money, you made money, she didn’t mind paying for not taking the ride.

That is unless later on she call Grab say you just simply complete trip without her in car to get you in world of trouble lol
Intimidated
post Mar 20 2019, 09:32 AM


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QUOTE(yhtan @ Mar 20 2019, 09:23 AM)
Grab implement cancellation fee and create a big hoo-haa, when Uber has this policy not many people make noise about it also
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That’s because Uber started as credit card only business. While having a credit card is not indicative of intelligence, to get a credit card you need to have at least basic level of financial literacy and social grace (eg: employability) associated with general understanding on how society should function.

So people understood how it works and agree with it even if it’s not in their favour.

Grab, well, favours the cash is king culture. That’s why you have uni students that give Saga drivers one star rating, because they think their RM5 is the biggest deal in the block. That’s why Uber quality was shit too after they started accepting cash.
Intimidated
post Mar 21 2019, 06:45 PM


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QUOTE(Ron2828 @ Mar 21 2019, 05:58 PM)
He is officially the number one public enemy of e-hailing industry

Or taxi industry

Damned if you do,damned if you don't.Probably he rather stay as opposition.Just kutuk government only,no need do anything else
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So today I took a Grab ride just for the sake of it, because got some code thing.

The driver confirmed my view: only part timers that don’t want to spend time/money to go through regulation lose.

He asked me use the Grab app view how many cars waiting at Nadayu - it was 12 cars. Too many part time drivers now, make him as full time driver earn a lot less.

So he is happy about the upcoming regulation. A lot less competition. He’s probably thanking Anthony Loke every day.
Intimidated
post Mar 21 2019, 07:29 PM


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QUOTE(andrwss @ Mar 21 2019, 07:05 PM)
That's what every full timers dream of, but we don't know how long the paradise will last. I'm sure grab will not let it happen for long, if seriously lack of drivers, they will do whatever they can to help/support drivers into fulfilling regulations.
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From what I read in this thread so far, Grab is willing to make it as easy as possible for drivers to go through regulation. Classes will need to be attended (Grab trying to get permit to teach the classes instead of asking drivers to go outside driving school), cars will need to be checked (Grab trying to help those cars less than 3 years old to avoid Puspakom). But seems like the concern of part time drivers in this thread are all about money on insurance and time required for classes lol, which both can’t be helped by Grab.

Who knows, maybe not much difference also after regulation. I read got a lot retrenchment going on recently. Maybe those will become full time driver and fill the gap left by part time drivers.
Intimidated
post Mar 21 2019, 10:12 PM


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QUOTE(skylinelover @ Mar 21 2019, 09:25 PM)
Haha like me laugh.gif laugh.gif

Really where got other profession let you break 10am-5pm on the weekday

icon_idea.gif icon_idea.gif
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Morning flip sandwich at LRT evening flip burger also at LRT biggrin.gif
Intimidated
post Mar 21 2019, 10:23 PM


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QUOTE(kornvalley @ Mar 21 2019, 10:20 PM)
For me, non peak hour also sapu. Haha. But if to choose, 11am-4pm or 8pm-12am better?
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Depends where you plan to start your trip. The check passenger Grab app trick I learned from the driver really can see which area harder to get trip because too many drivers. So open up the app now and see your port, how many drivers camping there now. Then tomorrow check again at 11. You’ll roughly know if it’s worth going into an area
Intimidated
post Mar 21 2019, 10:51 PM


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QUOTE(DizzyDestiny @ Mar 21 2019, 10:47 PM)
hi guys. an newbie wanna start to drive grab for some extra income.

actually i have a full time job , and ''accidentally'' brought a new saga last month, ended up feel like go for part time grab to pay off the car loan faster and some extra income.

just now when i trying to sign up with grab i encounter with this "rental agreement" which marked with the * symbol its mandatory document need to submit.

so what is this "rental agreement"? i not going to rental a car just for grab lol.
and what is the rules and regulations that going to imply on this coming july to the e-halling system?

so far i know is

*  3years and older car need to send for puspakom inspection

* PSV licence

* passenger insurance (any idea how much it would be?)

i plan to do grab on night 8pm ~ 12am or 1am (weekdays) , full day 10am ~ 10pm for (weekend). and aim to earn rm1k is that possible?
user posted image
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Probably this option you select wrong?


user posted image
Intimidated
post Mar 22 2019, 09:58 AM


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QUOTE(zinglicious @ Mar 22 2019, 01:46 AM)
Any plausible explanation why no boost for 3km pickup which i duly rejected while I accepted the next ride within 1km for Rm5.50 boost along the same route within the same minute?   :confused:
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Probably depends on the condition of booking

TBB should only happen when passenger booked without surcharge (eg: RM5 for 1KM) & other drivers ignored/cancelled the ride. Since it’s upfront pricing, Grab don’t want to increase passenger fare to entice drivers, so Grab has to top it up as TBB to entice drivers.

That, and because of the so called estimated earning per minute. If based on past data this two destination took 30 minutes to complete (from ride accepted to dropped off), then TBB will be crazy high even for RM5 1KM fare.

So TBB is based on past data on time to pickup point, time between estimated pickup point and drop off point, not route taken

This post has been edited by Intimidated: Mar 22 2019, 10:00 AM
Intimidated
post Mar 22 2019, 10:13 AM


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QUOTE(yhtan @ Mar 22 2019, 10:07 AM)
This one i also don't know, u working for grab kah? How come u not even driver also know so details one.
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I don’t know either, that’s why I say “probably” biggrin.gif because if passenger booked at RM5, then can’t get a ride at all, then when try book again it becomes RM10, that’s just not good optics.

That’s probably what happened in the past, and the analyst dug out from the trove of user activity to find out that 80% of users who experienced this just never ordered a ride again.

Again, I don’t know, it’s just my speculation.

Taking a page from how Japanese restaurant owner do business with fishermen (sometimes owner will buy fishes they don’t need, as gesture of goodwill, so that when fishermen got fish that owner wants, owner gets the fish because of the established relationship), Grab might just top up TBB to keep that one transaction going.

After all, count of transaction is one of key important metrics in most businesses.

So by losing some money (again, we don’t even know if they really lose money. Grab can probably earn back a lot from demand surcharge commission) in form of TBB, Grab fostered goodwill with customer, keep them coming back.
Intimidated
post Mar 22 2019, 10:36 AM


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QUOTE(bcombat @ Mar 22 2019, 10:33 AM)
this is no kopitiam....zzzzzzz
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Can you explain to me, why is my post innaproptiate?

While a lot of people reported my posts and keep telling me this ain’t kopitiam, no one is willing to say why should I post these in kopitiam, not here
Intimidated
post Mar 22 2019, 10:58 AM


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QUOTE(yhtan @ Mar 21 2019, 11:20 PM)
U look at Singapore scenario, did the full timers getting better after the regulation? wink.gif
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Any link to any threads that I can read up on?

Here’s what I think based on nothing but thin air out of my arse:

Regulation in Singapore market didn’t make any difference for ehailing drivers there, before or after, if you think about the cost of entry and the type of people that drives Grab there.

In short: the poor in Singapore can’t afford to own/rent a car to drive Grab, and they can’t afford to take Grab rides. The poor in Malaysia can.

Because to me, Singaporean Grab drivers and Grab passengers market are very different from Malaysia.

Grab is truly the luxury option in Singapore, because it’s expensive for drivers to own and maintain a car, and it’s far cheaper for passengers to take well connected bus and train, or even just walk. I stayed in a hotel 3km away from Singapore Office and I just walked, because it’s so pedestrian friendly (and free, compare to taking bus or train). So people who drives Grab there made enough from tourist and middle/upper class to keep going, and have every incentive to stay in the business since they committed to a car or rental.

Since the poor can’t drive or take rides in Singapore anyway, regulation shouldn’t have that much impact on driver count or earning.

In Malaysia, the poor drivers who are barely making ends meet (they got to drive in the first place because they have like more than 5 years old car or just cheap cars) will not be able to continue if they can’t fork out that upfront insurance payment or class fee.

In Malaysia, because the culture here is you need a car to get around since bus and trains are not well connected unless you are in middle of city, the b40 who can’t but a car and the m40 who don’t want to drive, they just order Grab.

Regulation was not meant for passenger, so the same amount of people will still order Grab ride after regulation kicks in. But, because of cost of entry for most Grab drivers in Malaysia suddenly go up, there will be less drivers. You get the gist. Simple supply and demand.
Intimidated
post Mar 22 2019, 11:02 AM


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QUOTE(yhtan @ Mar 22 2019, 10:54 AM)
Until now i didn't know crap got such canggih AI laugh.gif
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This is not AI, this is simple programming logic that most 12 years old can pickup if they go to basic programming class.

IF no AA driver, ride offers to Manual drivers

IF more than two Manual driver ignored, increase TBB

Repeat

IF no manual driver accept, inform passenger all driver busy
Intimidated
post Mar 22 2019, 11:03 AM


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QUOTE(bcombat @ Mar 22 2019, 10:47 AM)
you are neither crapcar driver or riders, yet u can talk like veteran drivers....so become your comments became kopitiam lor!
.....& kopitiam comments no need to be so long winded 1. it drain our brain energy away....short2 1 is good for u
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So I took a ride yesterday, I’m a passenger now.

So now I need to become a driver in order to share my long winded post?

Sure, I’ll join today and start driving. I’ve been thinking about taking advantage of post-regulation driver shortage anyway, now should be as good a time to start

This post has been edited by Intimidated: Mar 22 2019, 11:04 AM

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