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 Grab Driver Discussion V5 (2019 & 2020), Info and FAQ

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Alert_RaZO
post Apr 19 2019, 11:53 AM

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I reported the app got wrong route.
Then email come for marking. I check back the route not yet update. So frustrated i give 1 star and bad comment say they lazy wasted our 20%.

Straight away a guy call for revenge. Say i cannot write like this. Argue loh .

He got mention he is middleman. So means the cs are outsource? When he mention he is just a middleman i start to lost my temper


Alert_RaZO
post Apr 19 2019, 02:04 PM

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QUOTE(d-realm @ Apr 19 2019, 12:18 PM)
wtf give 1 star got ppl will back ?
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QUOTE(yhtan @ Apr 19 2019, 12:57 PM)
good friday and some people take leave
CS ini macam pun boleh kah, i did give them 1 star got not helpful enough but did not receive any threatening call.

I think u should forward this case to driver representative and let them liaise with grab top management, this is way too outrageous.
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I think i wrote very harsh comment.
I wrote driver is trying to improve the service but cs/management is lazy taking blind salary. 20% paid u just wasted like that.

Last time also i wrote like this say cs cannot work together with driver. Taking blind salary. No effort. I think the key word here is blind salary.

I didn't record the conversation. Later i go office to complain. Well, i already advise complete the correction only let me give star, he also argue. Really feedback is become revenge.
Alert_RaZO
post Apr 20 2019, 09:32 AM

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QUOTE(yhtan @ Apr 19 2019, 02:35 PM)
don't need to be so harsh lah, they cari makan only mah. The root problem is crap top management which cutting cost left right
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Ya . They cari makan.
Think how they template reply , not follow SLA, ur problem they taichi, etc...
Our 20% pay like this service?

Alert_RaZO
post May 19 2019, 04:34 PM

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601 posts

Joined: May 2013


Anyone reload the credit wallet maximise the bigpoint?

I reload to bigpay got point
bigpay spend for epay got point
epay purchase grab reload got point
If RM300 , total got 81 bigpoint
Alert_RaZO
post May 19 2019, 10:05 PM

On my way
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Junior Member
601 posts

Joined: May 2013


QUOTE(d-realm @ May 19 2019, 07:20 PM)
i got 1.3k point.. after check redeem rewards need too many points. give up using alrdy
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Lol. Ya agree, my 1 year points worth rm30 discount on ticket
Alert_RaZO
post May 25 2019, 10:01 AM

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601 posts

Joined: May 2013


---

This post has been edited by Alert_RaZO: May 25 2019, 10:04 AM
Alert_RaZO
post Apr 22 2020, 06:26 AM

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601 posts

Joined: May 2013


Actually we claim the cleaning fees from grab, grab got ask customer to compensate?
Alert_RaZO
post May 22 2020, 02:36 AM

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My Puspakom expired already
When i want to book appointment, puspakom requires me to fill EVP.

My evp is pending status from last year.
What should i do?

By the way, i'm from sabah.
Alert_RaZO
post Jun 26 2020, 08:08 AM

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Any guys encounter suddenly u hardly get a pin no matter where u go or wait. Your priority degrade to low. U see other driver pick up customer in front of u although u r the nearest. Thus, u can see some complaint 4 hour got 2 jobs.

Other driver will get pin very smooth and alot. The demands r everywhere. Not worse as u think.

And this happens by rotation. X days u kena. After that it back to normal.
Alert_RaZO
post May 5 2021, 09:57 PM

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ANyone use Redmi Note 10 pro for grab?
Just want to know how is the GPS and internet connection?

Because i had a Redmi note 9s, very very bad gps and connection. Want to replace a new phone.
Alert_RaZO
post Nov 29 2021, 11:20 PM

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Guys.. can help me

Insurance expire : 14/2/2022
Road tax expire : 3/12/2021
EVP expire : 13/7/2022
Puspakom expire: 22/5/2022

The right way is to extend my insurance to 3/6/2022 same with road tax?
or JPJ will renew my road tax untill same date with puspakom ?
Alert_RaZO
post Dec 1 2021, 01:59 AM

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QUOTE(budi1413 @ Nov 30 2021, 01:44 PM)
just renew the insurance for 1 year.

then renew the roadtax for 6 months.

new road tax expiration date will follow puspakom expiration date.
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Thanks for reply

Ok, next question.
JPJ will renew my roadtax to 22/5/2022 same with puspakom.
Then next year, reaching the expire, when i renew, the road tax can renew until 13/7/2022 then paying 6months price. GG loh?

Alert_RaZO
post Dec 1 2021, 02:23 PM

On my way
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Junior Member
601 posts

Joined: May 2013


QUOTE(budi1413 @ Dec 1 2021, 11:23 AM)
ignore the evp expiration date.

you can renew the roadtax for 6 months while the evp still active.
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Yesterday went JPJ, said i doom, can renew until evp date and blaming the EHO for not renewing individual according to the date.

 

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