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 Digi Fans Club & Enquiries V16, Let's Inspire

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fruitie
post Mar 3 2019, 10:39 PM

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QUOTE(PJng @ Mar 3 2019, 09:41 PM)
Beta or insider version?
Look too big and empty space
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This is production version which released earlier to 30% users.
Only few people have access to Beta but it's about the same, I can confirm this. smile.gif
fruitie
post Mar 5 2019, 08:58 AM

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QUOTE(MGM @ Mar 5 2019, 05:12 AM)
Can't seems to find digi-share function in V8, so uninstalled it n reinstalled back to 7.1.0.
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Digi Share is?
fruitie
post Mar 5 2019, 09:36 AM

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QUOTE(Kadaj @ Mar 5 2019, 09:02 AM)
Anyone knows how to change password in the latest mydigi app?
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Unfortunately password change is not available yet. What you can do is to log out, and use the “forgot password” function to change your password. You will receive a TAC to your number and you can change the password after that.
fruitie
post Mar 5 2019, 09:51 AM

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QUOTE(MGM @ Mar 5 2019, 09:48 AM)
For transfer of credit/talktime to others
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It is there in the new app. Add those no. under "My Favourites" and you can do the transfer.
New app has been polished, the login session will no longer logout users anymore after a short period of time.

This post has been edited by fruitie: Mar 5 2019, 09:52 AM
fruitie
post Mar 5 2019, 10:42 AM

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QUOTE(MGM @ Mar 5 2019, 10:40 AM)
Thaks for the pointer, but I have reinstalled all phone with v7. Will update 1 by 1 if the new app is confirmed stable but the recent reviews on the app @playstore are mostly -ve.
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Well, it was bad earlier which you can see in my previous posts as I didn't know it will be released to users.
Anyway, the choice is always with the users. Just wanna say it is much better now. cool2.gif
I like the new UI though.
fruitie
post Mar 5 2019, 11:22 AM

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QUOTE(RDoe @ Mar 5 2019, 11:07 AM)
Thanks for pointing out about the login session thingy, so glad that the latest update has solved that. And yes, I actually prefer the look of the app now, great improvement!  rclxms.gif
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Yes, we are still giving our feedback and if you guys have any issue with the new app, then just let me know. I will see what I can do for you all. smile.gif
fruitie
post Mar 5 2019, 11:46 AM

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QUOTE(Kcee @ Mar 5 2019, 11:36 AM)
Merchants such as Tealive and 99 speedmart unable to scan the barcodes for vouchers I purchased through MyDigi. I noticed the spacing in between the lines are bigger in the updated apps. In the end, they need to key in the numbers manually, causing long delay in transaction.
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Noted. I will report accordingly. smile.gif
fruitie
post Mar 5 2019, 01:32 PM

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QUOTE(Kcee @ Mar 5 2019, 11:36 AM)
Merchants such as Tealive and 99 speedmart unable to scan the barcodes for vouchers I purchased through MyDigi. I noticed the spacing in between the lines are bigger in the updated apps. In the end, they need to key in the numbers manually, causing long delay in transaction.
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Got reply already.
Checked with the team and the barcode would be the same for old and new app, shouldn't have any difference.
Even their own Rewards Expert has also tried and it works in Tealive.

Can you re-try again and others can also try to comment?

QUOTE(soonwai @ Mar 5 2019, 12:20 PM)
Mine at KK this morning was OK though. I was using a 12.9" iPad so the QR code was crazy gigantic. Cashier couldn't scan it at first cause he was putting it at normal smartphone distance. Just had to move it back.

dear fruitie, a few other notes, if you can pass this on to the devs:
1. On iPad, content does not re-adjust properly from landscape to portrait and vice versa.
2. One extra tap to view and then redeem to display the code. Not a biggie but why?
3. Please add itemised usage details like what you can see on the website.
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I have shared with them.

However, we have to focus on fixing issues at this point of time rather than enhancing the app which is also one of the aims in near future.
fruitie
post Mar 5 2019, 01:37 PM

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QUOTE(WaCKy-Angel @ Mar 5 2019, 01:35 PM)
U work for Digi?

the issue with barcode is probably screen size optimization... some devices may have problem loading properly with small screen, or probably screen too dim.
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Nope, I'm not working for Digi. Just a normal user but I'm one of their Beta app testers. tongue.gif
fruitie
post Mar 5 2019, 01:42 PM

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QUOTE(WaCKy-Angel @ Mar 5 2019, 01:38 PM)
cool. can join?
Oh ya btw i noticed that im unable to download bill... pressed the download button but nothing downloaded.
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biggrin.gif We are their Superusers and it is a closed invited group which unfortunately no longer recruits any users since 2017. I was invited back in 2014 when they started to roll out this secret group. They approached me directly probably can see I'm active here? Not sure.

Hmm. I can download. I just tested again after seeing your post, by any chance it is the latest bill which is not yet ready?
fruitie
post Mar 5 2019, 01:55 PM

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QUOTE(WaCKy-Angel @ Mar 5 2019, 01:51 PM)
Hmm seems like PDF bill not yet ready, however i can already see the payable amount and the bill history there and able to make payment already.
Just tried to download Jan 19 bill and it works.

I guess its pretty normal then...recalled previous version also need 1-2 days only able to download bill.
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Yes, it is a normal behaviour. The bill will be ready 2 days later after billing cycle.
fruitie
post Mar 5 2019, 02:34 PM

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QUOTE(Chrono-Trigger @ Mar 5 2019, 02:24 PM)
Can you tell them the autorefresh feature of Digi iOS app is super irritating?

Everything when I open the apps, even though it's in the background, the app will refresh itself and took 4-5 seconds to load before displaying anything.

Really dislike the new app, thinking of porting out to Maxis.
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Is this not there previously? Just checking before I feedback. I don't install this app on my iPad so can't validate.
fruitie
post Mar 5 2019, 03:00 PM

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QUOTE(Chrono-Trigger @ Mar 5 2019, 02:47 PM)
user posted image
From iPhone. Keep getting this “lag” when opens the app without fail.
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Hmm. Android too actually. I thought previous app will also load a bit when opening app? I suddenly cannot recall previous app now. laugh.gif
fruitie
post Mar 5 2019, 03:24 PM

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QUOTE(Chrono-Trigger @ Mar 5 2019, 03:05 PM)
Previous version it refreshes not so often and only happens when it’s not running in background. This version happens every time when i click on the app
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QUOTE(HippyTony @ Mar 5 2019, 03:12 PM)
I’m using iPhone too, no lag. Just for info.
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QUOTE(soonwai @ Mar 5 2019, 03:14 PM)
Mines turns 4 times on UniFi Mobile on iPad 2017. I think normal right? Logging into server. Slightly faster (3 turns) on wifi.

If it's in memory, it doesn't do that. Which iPhone you have? iPad 2017 has 2GB RAM.
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Android too only if I kill the app, else it will not refresh on its own..
It is quite fast actually even after I killed the app, it depends on the networks.
fruitie
post Mar 5 2019, 04:21 PM

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QUOTE(RDoe @ Mar 5 2019, 04:13 PM)
On my Android phone, I haven't noticed any significant difference in the loading speed between the old and new app.

Tried it on my iPhone X and it's pretty fast, to be honest. Even when I killed the app, which I've a habit of doing. And thanks to the urge to try, I just noticed a 7-day 1GB FOC BoS and grabbed it.  tongue.gif
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iOS app is built from scratch this time. smile.gif
fruitie
post Mar 5 2019, 11:49 PM

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QUOTE(WaCKy-Angel @ Mar 5 2019, 11:25 PM)
Just found out the app will crash if put on split screen.
Running on Android Pie

fruitie
Not sure previous version can split screen or not. Cant recalled or never tried before.
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I never tried before and yes, it crashes. Will report.

QUOTE(WaCKy-Angel @ Mar 5 2019, 11:40 PM)
Did u changed from postpaid to prepaid recently? If yes, there are 6 months period lock down u cant mnp.
iinm
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I thought lock period is only 1 month?
fruitie
post Mar 5 2019, 11:52 PM

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QUOTE(WaCKy-Angel @ Mar 5 2019, 11:50 PM)
Afaik its 6 months. I remember asking CS about it.
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Unless they change the rule but it's ridiculous to lock people for 6 months.
fruitie
post Mar 5 2019, 11:56 PM

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QUOTE(WaCKy-Angel @ Mar 5 2019, 11:54 PM)
No idea ler...its also ridiculous to lock ppl for 12/24 months contract lul
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Well, that is if you take device bundle which in my opinion is fair. Applies to all telcos.
You can always breach it by paying the penalty.
fruitie
post Mar 6 2019, 08:52 AM

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QUOTE(PJng @ Mar 6 2019, 08:31 AM)
I just try split view old digi apps, no crash,
But hard to use, button 'smash' together
Android 7.0
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Yeah hard to use. I usually split screen accidentally and not intentionally. tongue.gif
Anyway, reported this issue last night and see how it goes.
fruitie
post Mar 7 2019, 10:58 AM

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QUOTE(PJng @ Mar 7 2019, 10:53 AM)
Erm, new acc again
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Can use back the same email add registered in Connect. However, take note there is a slight change in password criteria.

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