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 GrabPay E-Wallet by Grab

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starry-starry
post May 29 2021, 03:59 PM

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Posted similar question in one DNQR forum, guess this is probably a better place to seek for answer.

I recently used Grabpay to make a transaction by scanning a normal Grab QR code but there was no reward points earned. Later only I found out there is this DuitNow QR thingy... Can anyone tell me if I'm still eligible to earn reward points as usual by scanning Grab QR code?

Already checked with customer support, they said they would get back to me... Can anyone help me out?
starry-starry
post Jun 10 2021, 09:07 PM

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QUOTE(xiaomoon @ Jun 5 2021, 05:52 PM)
user posted image
Anyone receive this challenge? Must complete with the 2nd task(paylater)?
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QUOTE(chukahae @ Jun 5 2021, 08:46 PM)
If I'm not mistaken, paylater transactions can fill up both tasks' gauge. Thus, you are better off finish up paylater first.
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QUOTE(Dexter @ Jun 9 2021, 11:04 AM)
Can consider Zalora. Purchase gift card RM150 via PayLater will entitled you to complete the challenge + RM65 (if new) grab credit.
I tried and it works.

https://www.zalora.com.my/e-gift-cards/

user posted image
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Newbie to grabpay here trying to get to higher tier and was given this challenge. Managed to complete 1 challenge so far, may I ask how do I complete the first hit RM300 cumulative spend challenge?

Does it mean as long as I pay by scanning grabpay QR (does it matter if the DuitNow QR code belongs to Grabpay or not?)?

I don't find anything interesting to buy at online merchants, and what is offline merchants?


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starry-starry
post Jun 10 2021, 10:38 PM

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QUOTE(rojakwhacker @ Jun 10 2021, 09:57 PM)
RM300 cumulative spend = any spend on online or offline, as long as you spend up to total sum of RM300.
Example:
Online: pay for bill.
Offline: pay for meal, purchase items.

Some example of Offline Merchant that can be found are McDonald, Econsave, or supermarket, store that accept Grab pay.
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Do u mean any merchants that accept Grabpay and I'll complete the mission? Doesn't matter if the DuitNow QR is under Grab preferred merchants or not? If so, it sounds possible to complete the challenge. 😀
starry-starry
post Jun 11 2021, 12:25 PM

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QUOTE(rojakwhacker @ Jun 10 2021, 10:50 PM)
It only said accumulative spend on online and/or offline transaction, so should be counted. Or you can try small amount to find out.
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QUOTE(Xaser_3 @ Jun 11 2021, 08:03 AM)
In short and a nutshell, yes it doesn't matter whether its online/offline or DuitNow QR. Just as long as you have accumulated the RM300 spent successfully using Grabpay. Since you are new, you would want to raise your tier level to Platinum asap to collect reward points quicker.
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Thanks, I tried and it worked!
starry-starry
post Jun 16 2021, 02:55 PM

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I have this problem with NEW2MART promo code being a newbie... this 50% off for first redemption is valid for 2 redemptions per user. I've only used the promo code ONCE, and when I tried to use it for the second time (and I did not make any purchase in between), the promo code shows fully redeemed/invalid which makes no sense at all. This is because someone I know is still able to find this promo code in her account cos she never used the Mart function before.

I know there's this daily limit of redemption per day but this is certainly not the case as I've tried during early hours, and my friend tried to enter the code in her account and it worked!

Tried to contact grab CS for help but they are seriously not helping at all. Simply copied & pasted TnC... Is there any way I can get this solved? Or I just have to lose this 50% promo forever?

This post has been edited by starry-starry: Jun 16 2021, 02:56 PM
starry-starry
post Jun 16 2021, 10:01 PM

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QUOTE(F_F@PANG @ Jun 16 2021, 03:44 PM)
I had same issue 6 month ago.... their take 6 month response on my issues but without any out come.
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So you only managed to use the NEW2MART promo code once too? That's terrible! They did not even try to resolve my issue reported, just simply replied me with TnC which I can find in FAQ. So I guess we're only allowed to use the code once instead of two times? They should have just updated the TnC.
starry-starry
post Jun 17 2021, 12:02 AM

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QUOTE(F_F@PANG @ Jun 16 2021, 10:54 PM)
My account was new and never use for grabmart, but not allow to use the NEW2MART even one. But it was ok as grab reduce the discount amount for NEW2MART from BuyRM40 get discount RM20 to current spend RM30 but get discount 10 only....
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Wo.. Your case was worse than mine!

Thanks for the recommendation, I shall look into that.

This post has been edited by starry-starry: Jun 17 2021, 12:02 AM
starry-starry
post Jun 17 2021, 04:25 PM

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QUOTE(F_F@PANG @ Jun 16 2021, 10:54 PM)
My account was new and never use for grabmart, but not allow to use the NEW2MART even one. But it was ok as grab reduce the discount amount for NEW2MART from BuyRM40 get discount RM20 to current spend RM30 but get discount 10 only....
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May I know where can I locate this buy RM40 get RM20 discount? Tried to search high and low but unable to find it! rclxub.gif
starry-starry
post Jun 18 2021, 09:48 PM

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QUOTE(rojakwhacker @ Jun 18 2021, 03:30 PM)
You get the Grab rewards points only if you scan on the DuitNow QR by Grab.
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And this sucks... Losing alot of reward points that could have been earned because of DuitNow.. Although it's not that we can't use other e-wallets to earn points but some points earned are just not as good ie. Boost...

starry-starry
post Jun 21 2021, 01:25 AM

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QUOTE(rojakwhacker @ Jun 10 2021, 10:50 PM)
It only said accumulative spend on online and/or offline transaction, so should be counted. Or you can try small amount to find out.
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QUOTE(Xaser_3 @ Jun 11 2021, 08:03 AM)
In short and a nutshell, yes it doesn't matter whether its online/offline or DuitNow QR. Just as long as you have accumulated the RM300 spent successfully using Grabpay. Since you are new, you would want to raise your tier level to Platinum asap to collect reward points quicker.
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Just to update that I completed my challenge but the points earned do not help me to get to a higher tier unfortunately... doh.gif
starry-starry
post Jun 21 2021, 12:10 PM

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QUOTE(Keff @ Jun 21 2021, 01:44 AM)
May I know if you are spending on any bill payment ?
I hav tried paying unifi bill but not counted to the challenge amount.

Grab food also cannot, so far only telco reload ok.
I’m confused.
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Not sure if yours is same as mine but no, I did.not make any bill payment besides telco reload. I read the TnC, dont think unifi bill payment is counted as the challenge amount. Only these Telco payments are considered part of the challenge Celcom, UMobile, Yes & RedOne.

This post has been edited by starry-starry: Jun 21 2021, 12:11 PM
starry-starry
post Jun 29 2021, 03:12 PM

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QUOTE(cybpsych @ Jun 26 2021, 08:35 AM)
user posted image

Power up Your GrabRewards Points!
Campaign is only valid on 30 June 2021 from 12:00AM – 11:59PM.

https://www.grab.com/my/grabpay-blog/powerup/

For one day only, get whatever you want & power up your online shopping with GrabPay! Tap-tap away at your favourite online stores, and check out with GrabPay!

This deal is only for 1 day, on 30 June. Hurry, limited redemptions available!

Campaign Terms & Conditions
Campaign is only valid on 30 June 2021 from 12:00AM – 11:59PM.
Promo is NOT valid for these merchants, list is inclusive and not limited to: GrabGifts, FavePay, Carousell, FoneApp, Elinking, PosMalaysia, ALL bill payments platform and/or insurance payment platform, ALL telco payment platform, ALL government services payment platform and etc.
Valid for two (2) redemptions per spend category per user per device:
GrabPay: Get 15x GrabRewards Points (up to 6,000) with min. spend of RM180. Limited to 8,000 redemptions only.
AND/OR
PayLater by Grab: Get 30x GrabRewards Points  (up to 6,000) with min. spend of RM180. Limited to 1,500 redemptions only.
Campaign will end at the end of the campaign period, or when the available prizes have been fully awarded, whichever earlier. Prizes are awarded on a first come first served basis and while stocks last only.
GrabRewards Points will be awarded instantly upon the completion of the eligible transaction. GrabRewards Points can be viewed under “Points History” on the Grab app.
Grab does not have any obligation to inform the user in the event promo has reached the maximum redemption throughout the campaign period during or before the conclusion of the campaign period.
GrabRewards Points issued from this campaign will not contribute to a GrabRewards tier upgrade, and no extensions of validity will be entertained.
Prizes are not exchangeable for cash or replacements.
Campaign is not valid with any other voucher, discount or promotion.
Grab reserves the right to alter, extend or terminate the promotion, or amend the terms and conditions at its sole discretion at any time without prior notice. In case of any disputes directly or indirectly arising from the promotion, the decision of Grab shall be final.
These terms and conditions shall be governed by the laws of Malaysia and any dispute arising out of or in connection with promotion shall be referred to the exclusive jurisdiction of courts of Malaysia.
user posted image

GrabRewards Pointsback Campaign
Campaign starts from 29 Jun, 10:00am to 30 Jun 2021, 11:59pm.

https://www.grab.com/my/blog/pointsback-on-grabrewards/

GrabRewards Pointsback returns! Redeem your GrabRewards Points and get up to 40% Pointsback instantly on GrabFood, GrabMart, Tesco | Lotus’s, Digi & more!

Grab Services Rewards
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Partner Rewards
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GrabPay Wallet Rewards
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Terms and conditions:
Campaign starts from 29 Jun, 10:00am to 30 Jun 2021, 11:59pm.
Redemption limit capped per user:
Each GrabFood, GrabMart & GrabExpress rewards are limited to 10 redemptions per user
Partner rewards:
Tesco | Lotus’s RM5 – 3 redemptions per user
Tesco | Lotus’s RM10 – 2 redemptions per user
Estee Lauder – 2 redemptions per user
Sephora – 3 redemptions per user
Digi Postpaid RM5  – 3 redemptions per user
Digi Postpaid RM10 – 3 redemptions per user
Each GrabPay rewards (GrabPay online, airtime reload) are limited to 2 redemptions per user
Limited redemption apply to each reward. Offer is limited to the first come first serve basis. The campaign will cease once all Pointsback have been fully awarded or at the expiration of the offer period, whichever is earlier.
GrabRewards points will be credited back to users’ accounts automatically. To know more, users may check their Points History in the Grab app.
GrabRewards points received from this campaign do not count towards tier progression.
Grab reserves the sole and absolute right to alter or end this promotion, without giving prior notice, or compensation in cash or in kind.
Grab reserves the sole and absolute right to disqualify or reject any participant deemed ineligible for the campaign, be it under these terms and conditions or having engaged in conduct that Grab considers inappropriate or unacceptable.
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1) May I ask what is the difference among i) Grab Services Rewards, ii) Partner Rewards, iii) GrabPay Wallet Rewards? All these points will be credited to my account if I redeem any of the rewards? Any expiry to the points rewarded?

2) For Sephora which falls under Partner Rewards, am I getting a promo/voucher code to use at Sephora website? As I don't see GrabPay being one of the payment methods.

Still new to this, trying to figure out all these benefits rclxub.gif

This post has been edited by starry-starry: Jun 29 2021, 03:17 PM
starry-starry
post Jun 30 2021, 12:33 PM

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May I ask mking bill payment gets to earn any reward points?
starry-starry
post Jul 26 2021, 12:16 PM

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My Grab app
starry-starry
post Jul 30 2021, 11:23 AM

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Why no pointsback for Grabfood???
starry-starry
post Jul 30 2021, 11:54 AM

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QUOTE(MilesAndMore @ Jul 30 2021, 11:31 AM)
It was there before 10.45AM.
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I looked around 10.30am but did not find it neither.. Shouldn't it be listed as 'sold out' like Lazada voucher?
starry-starry
post Jul 30 2021, 04:48 PM

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QUOTE(MilesAndMore @ Jul 30 2021, 01:00 PM)
Supposedly so. It was there when i redeemed the RM10 GrabPay (online) voucher.
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QUOTE(cute_boboi @ Jul 30 2021, 03:07 PM)
RM20 grabfood voucher was there 10:30am-11:00am manage to redeem one. I dilly-dally moping around, then go for 2nd voucher and it listed 'sold out'
When I come in again for other vouchers at 11am+, it was removed from the list already.

I redeemed a few vouchers and received all the pointsback already within minutes.

Thank you Grab !

icon_rolleyes.gif
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I couldn't find any while I looked around at 10.30am!!! Why!!!! 😅😅😅 I saved up some points to redeem Grabfood voucher so now gotta wait till next month end and hopefully the voucher will appear in my app!!

This post has been edited by starry-starry: Jul 30 2021, 04:48 PM
starry-starry
post Aug 8 2021, 09:37 AM

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QUOTE(cybpsych @ Aug 6 2021, 07:20 PM)
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The 8.8 New Users Special Terms & Conditions | Grab MY

For one day only! A new users special!

The deals just keep on coming! This 8.8, make your first purchase with GrabPay or PayLater by Grab to enjoy savings of up to RM68!

*Terms and conditions apply

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I tried to use this Paylater promo code but it didn't work when I tried to make payment. I wonder where and how can I activate this paylater function?
starry-starry
post Aug 17 2021, 12:16 AM

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Sending money via GrabPay wallet is limited to RM700 daily, and it is not counted by day/date? Transferred RM700 yesterday and now unable to transfer any amount. So I guess it works like within 24 hours of last transfer time?
starry-starry
post Aug 24 2021, 02:32 PM

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QUOTE(ChiaW3n @ Aug 23 2021, 08:38 PM)
Immediately unlink my maybank account after the challenge
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QUOTE(MGM @ Aug 23 2021, 08:53 PM)
Thanks i will unlink maybank account.
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Can turn off the auto top-up setting, can unlink directly meh? Once I clicked unlink, it prompted me to login MBB account again - should I proceed?

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