I just noticed there's this star rating for my account, is this something new? And who gets to rate me? Merchants? Rider? Driver?

So it's drivers or riders who rate? Not merchants? I don't use ride at all so I'm wondering who rate us - rides/driver, restaurant/markets 😅 especially since I only get 4.87 while my friends mostly get 5 star 😂😂😂

Yes, Android user here too

This post has been edited by starry-starry: Jun 27 2022, 12:26 PM

aiyo... seriously or not?

any grab business account here? do you get to rate? hmm... hmm.. cant obtain any further info...

Same same..

Anyone encounters error with Grab signature merchants? I received 1.5% for subscribing to Grabunlimited plan but the extra x2 reward for Signature merchant was incorrect! I merely receive +2 points 🤔

So nobody else is facing this issue? I already complained to CS... Waiting for an update... Nobody used signature merchant yet?

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This post has been edited by starry-starry: Sep 27 2022, 12:31 AM

I actually unsubscribed the grabunlimited in Sept and was offered & resubscribed at RM1 for the next 2 months Just got it renewed today at only RM1.. received all the vouchers as usual but the food delivery voucher is not auto applied for food order above RM20. Is anyone of you facing the same problem?

This post has been edited by starry-starry: Oct 3 2022, 12:47 PM

Posted this earlier, mine is still RM1 this month because I cancelled the auto-renew subscription in Sept and get to enjoy RM1 for 2 more months. However, I am facing the issue of RM3 free delivery not auto applied (and my order is above RM20)! Already highlighted to CS but no response till now... Just wondering any of you paid RM1 this month and encounter the same issue? They seem to take forever to resolve this problem.. And I still have to pay for delivery charge even already subscribed to the grabunlimited plan!

This post has been edited by starry-starry: Oct 5 2022, 09:39 PM

Already complained via chat, even reported issues via the support twice. They combined all cases under 1, promised to get back within 3 days but still NO UPDATES Just sent another follow up message, don't understand why is it taking them so long to get it resolved.. Wondering what glitch is this and causes only few people (or just me ) since nobody cares to give a shit about it!

That's so odd! What kind of glitch that happened to my account...

Did you cancel subscription to avoid paying RM4.90 in Sept and got offered to pay RM1 for 2 more months when you re-subscribed to the plan?

This post has been edited by starry-starry: Oct 5 2022, 11:34 PM

Mine didn't work even though I've tried!


Do you mean you encountered the same issue as mine (food delivery voucher not auto applied) and got it resolved within 24 hours? Mine since early of the month till now not resolved, even called them up to inquire! Please share your experience....

My scenario is slightly different, plan activated (I did cancel and resubscribed) but RM3 free delivery voucher is not auto applied. So basically I still have to pay delivery fee even my order amount is above RM20. Already contacted CS many times (via chat & call) but not settled till now.

So were you charged for the subscription? If yes, then yours is worse than mine cos I can still apply those hot deal vouchers, just not free delivery charge voucher. Not sure what's wrong with their technical team, able to create so much problems for a simple plan subscription.

This post has been edited by starry-starry: Oct 8 2022, 02:47 PM

oh so it showed "active" but you were not charged earlier... Glad that you found a solution to solve the issue, mine is still pending for GF technical team action till now and it's been almost almost half a month! Just a simple glitch but they are taking so long to solve it! Just furious since i paid for the subscription fee like anybody else but I have to bear delivery fee for my orders.

Where else can I complain if grab doesn't help to settle my grabunlimited issue? This is the 2nd month whereby I subscribed to the plan and RM3 free delivery voucher is not auto applied for order above RM20.

I already complained via chat, email and call last month and still not settled. Is there any other way to get this solved? Any particular party I'd highlight this to get things moving?

This post has been edited by starry-starry: Nov 3 2022, 10:50 AM

Have done all these including reinstalling, logout & login, even changing payment method, applying different vouchers etc. It only auto applied hot deals vouchers, but not the free delivery voucher. Been communicated with CS for one whole month, no outcome and received some vouchers as compensation only.

Re-subscribed for the 2nd month, same issue.. Somehow not sure how and why, the free delivery voucher is auto applied out of sudden this afternoon so I guess all good now... However, the way they handled my problem was simply TERRIBLE!!!!!

This post has been edited by starry-starry: Nov 3 2022, 04:50 PM

Ya, better check with Grab. It seems like many bugs issue with the app lately if you ask me... Do share with us if your problem's been solved...

Mind sharing how this gift card work? I once saw this challenge and wanted to participate.. tried manually entered hp no but unable to proceed.. must I allow the app to access to my contacts? Do i have to worry about privacy issue or anything if permission is given?

May I ask for Grab Unlimited plan, we only entitle for 50 x free delivery (or 60 x free delivery)? Since this 50% off Hot Deals also offers free delivery, is this 10 x vouchers extra free delivery voucher?

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This post has been edited by starry-starry: Mar 27 2023, 03:27 PM