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 Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet

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smartfreak
post Jan 17 2020, 05:00 AM

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QUOTE(Lingohal @ Jan 17 2020, 12:52 AM)
My counter still shows RM0.00 even though my friend used my code to claim and successfully received the RM30. Did yours appear immediately after the person you referred to make the claim?
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I didn't check immediately but I think it was updated on the same day. I have another friend who claimed eTunai successfully using my referrals code but the counter didn't get updated also.
smartfreak
post Jan 18 2020, 10:32 PM

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QUOTE(jsoon168168 @ Jan 18 2020, 03:58 PM)
any one know if you can withdraw 1500 on a acc then another 1500 on another acc to the same bank ?
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QUOTE(tan_aniki @ Jan 18 2020, 08:32 PM)
Prepare to get flag and "ban"
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QUOTE(tan_aniki @ Jan 18 2020, 09:30 PM)
Since u got 2 acc with same name, prepare for short term usage
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There could be an exception case whereby the same bank account number is a joint account number and both boost account match with joint bank account.

QUOTE
Thank you for reaching out to Boost.

Referring to your inquiry, please be informed that you could transfer out to a joint bank account as long as the registered NRIC number is matched with your NRIC number registered in Boost wallet.


Regards,
Boost Support Team

smartfreak
post Jan 20 2020, 03:22 PM

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Received rm3 sama sama kita boost. If not mistaken, this is the referrals rewards?
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This post has been edited by smartfreak: Jan 20 2020, 03:23 PM
smartfreak
post Jan 20 2020, 04:02 PM

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QUOTE(TongCN @ Jan 20 2020, 03:32 PM)
QUOTE(Lingohal @ Jan 20 2020, 03:36 PM)
Looks like it's the app referral reward. So do we actually get the referral reward for e-tunai claim referral?
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Thanks for the info, it's the app referral rewards then.
I think eTunai referral rewards is a different one which is yet to be credited to our account.
smartfreak
post Jan 20 2020, 07:34 PM

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QUOTE(macystar @ Jan 20 2020, 07:08 PM)
i have issue when i send my angpow to my fren who haven start the game she cant redeem my angpow bcuz system say she haven claim the etunai but she already redeem last week.. so the page stuck ..so my angpao is return to me... if you redeem booth do they still give u the timer how many hour for next angpao?
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If you redeem both ang pow, you'll be out of the game already. Need to spend rm50 to join back the challenge. Need to give at least one ang pow to others to continue the ang pow challenge.
smartfreak
post Jan 21 2020, 10:54 AM

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QUOTE(cybpsych @ Jan 21 2020, 10:03 AM)
bnm usually dont interfere unless consumer have run out of options with the service provider.

so, keep engaging with boost first. if they are not responsive or no satisfactory response give, then escalate to BNM. bnm will contact boost to provide the proper answer/reasons (not the "script" then give to us).

if bnm deems boost not doing a satisfactory job in resolving the issue with consumers, then will pressure boost to resolve within a given SLA.

bnm's job is to manage both sides when a complaint received.
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QUOTE(solstice818 @ Jan 21 2020, 10:28 AM)
What's the point of sikit sikit email BNM?
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Other than BNM, will it helps if we file our complaints to National Consumer Complaint Center?
http://www.nccc.org.my/v2/

smartfreak
post Jan 21 2020, 01:11 PM

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QUOTE(cybpsych @ Jan 21 2020, 10:56 AM)
each complaint centre/bureau has different scope

no harm trying
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QUOTE(jefftan4888 @ Jan 21 2020, 11:26 AM)
I have contacted NCCC to check if it is appropriate to file a complaint to them about my situation. They told me yes. Therefore, I have filed a complaint to NCCC on top of BNM.

I have a consumer right to know the reason since I didn't do anything wrong in this matter.
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Ok thanks for the info, will file NCCC eComplaint next time if I encounter big issue.
smartfreak
post Jan 21 2020, 01:39 PM

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QUOTE(robotic1989 @ Dec 26 2019, 12:35 PM)

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QUOTE(shmily86 @ Dec 26 2019, 12:54 PM)
spent on 21 Dec 10.26 am, get RM 1.50 on 22 Dec
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Thanks for the evidence screenshot.
Received my surprise merry shake today which is missing on Dec 22.
Attached Image
smartfreak
post Jan 22 2020, 08:36 AM

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QUOTE(tan_aniki @ Jan 21 2020, 11:39 PM)
Should be no issue but only max RM1k/day for p2p
Those who submit and failes also can accept the challenge, that's why we are creating ang pow pool share for those who can't redeem any ang pow after failed or claimed from other ewallet.
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I believe those who successfully claimed etunai from other ewallet can't join the angle pow challenge. My friend already claimed from TnG and then claim boost which is expected to fail. When I send her ang pow, she's unable to join the challenge.
smartfreak
post Jan 22 2020, 09:17 PM

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QUOTE(ThorWP @ Jan 22 2020, 07:31 PM)
I feel like the coin might not be true. I tried using 30k to redeem for the Fitbit. Ended up the voucher only valid for 899 but shopee price is 1128. Ended up need to pay 200 plus to get the watch@@
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I am using fitbit versa 2. It doesn't come with complete built in GPS. Only partial GPS. For complete GPS, need to connect to phone ("Connected GPS").
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If it's me, I will not waste my coins to exchange this item. I rather use it to exchange wallet credit or something else.

smartfreak
post Jan 24 2020, 10:26 AM

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QUOTE(jishu @ Jan 23 2020, 09:37 PM)
Yup. Now still dont have.
What bank are you transferring to? CIMB? HSBC?
Coz mine is Maybank.
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QUOTE(cucikaki @ Jan 23 2020, 10:16 PM)
Parents is RHB
Mine is OCBC
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I heard if transfer to Ambank, the local bank transfer is faster, not sure true or not since Axiata Ecode uses Ambank for bank transfer.
QUOTE
For any enquiries, please contact our Contact Centre at +603-2178 3188 or e-mail to amaccesscare@ambankgroup.com from Monday to Thursday (8.45am-5.45pm) and Friday (8.45am-4.45pm), except on public holidays.

Best regards,
AmBank Group

smartfreak
post Jan 25 2020, 03:54 PM

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Looks like there is delay in crediting the eTunai referral rewards.
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smartfreak
post Jan 28 2020, 01:34 PM

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QUOTE(uchitech008 @ Jan 28 2020, 11:58 AM)
Anyone successfully top up sspn i?
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Top up successfully today on 1:29PM.
smartfreak
post Jan 30 2020, 06:44 AM

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QUOTE(ps007 @ Jan 30 2020, 12:31 AM)
RM20 boost wallet reward no more?
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QUOTE(EdwardFur @ Jan 30 2020, 12:38 AM)
in my apps, max reward is rm15

i am interested with their iphone 11 offer

but boost just allow rm4500 transaction per month
how could i earn 80,000 coins in short time. need 10 months to get that coins
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Yup, mine also no more. I guess need to wait until it appears again.
For the iPhone 11, is it we can get it totally free or is it a discount code? Anyway, I'll not risk so much coins to change it.
smartfreak
post Jan 30 2020, 10:20 PM

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QUOTE(EdwardFur @ Jan 30 2020, 01:02 PM)
HI

I have checked again and can confirm that E-Pay bonuslink website has been fixed

http://bonuslink.com.my/EN/Promotions/170719_Epay.aspx

for thus who participate in boost mission, you can use your desktop to pay your utility bill (TNB, water) or ptptn or to topup your phone

if you use desktop, you will be given QR code like this to scan
[attachmentid=10415505]
but if you pay using your mobile phone, i think epay will redirect you into your boost account, thus you dont earn anything for your scan and pay mission

thanks
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Thanks for sharing, I just signed up a bonus link account to get the virtual card. Can utilize the bills for "scan and pay" mission.
smartfreak
post Jan 31 2020, 02:51 AM

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QUOTE(EdwardFur @ Jan 30 2020, 10:34 PM)
not just bill, if you want to buy topup, you can use their scan and pay as well wink.gif
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I'm just wondering if top up through epay will it complete the boost mobile top up mission or it will be detected as normal scan and pay transaction?🤔
smartfreak
post Feb 1 2020, 08:19 AM

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All the while, we are complaining through email, FB, IG and in-app report.
Not sure will it help to expedite the process if go to the physical office and complain?
Does anyone know what Boost office address should we go to complain if we face any serious issues?
https://www.axiata.com/brands/boost
Is below the proper office address to complain?
QUOTE
Axiata (Malaysia)

Axiata Tower,
9 Jalan Stesen Sentral 5, Kuala Lumpur Sentral 50470 Kuala Lumpur Malaysia

Tel +603 2263 8888
Fax +603 2263 8822

smartfreak
post Feb 1 2020, 08:19 AM

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All the while, we are complaining through email, FB, IG and in-app report.
Not sure will it help to expedite the process if go to the physical office and complain?
Does anyone know what Boost office address should we go to complain if we face any serious issues?
https://www.axiata.com/brands/boost
Is below the proper office address to complain?
QUOTE
Axiata (Malaysia)

Axiata Tower,
9 Jalan Stesen Sentral 5, Kuala Lumpur Sentral 50470 Kuala Lumpur Malaysia

Tel +603 2263 8888
Fax +603 2263 8822

smartfreak
post Feb 2 2020, 07:32 PM

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QUOTE(12kevin @ Feb 2 2020, 12:58 PM)
Anyone facing problem with paying ptptn with boost?keep refund the money to me but same payment method work in previous months.
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QUOTE(swatcharge @ Feb 2 2020, 01:54 PM)
I think the server could be down right now. Try again later or tomorrow.
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QUOTE(nikewai @ Feb 2 2020, 04:07 PM)
i had the same problem as well. Yesterday was still working fine..
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I also face same problem this morning. Now Ok already.

QUOTE(Human Nature @ Feb 2 2020, 06:40 PM)
Anyone received their RM3 earn & refer for e-tunai yet?
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I only received 1 time rm 3 etunai rakyat rewards. Still waiting for another one to credit in.

smartfreak
post Feb 2 2020, 09:03 PM

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QUOTE(Human Nature @ Feb 2 2020, 07:49 PM)
How long it takes for it to be credited? Mine already appeared for more than 3 business days but yet to be credited
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I received my first one after about 5 working days.
I have contacted Boost CS about 1 week+ ago, there will be delay in crediting the rewards. Will check with them again if I didn't get it this week.
#19770

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