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 Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet

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smartfreak
post Jun 16 2023, 09:28 PM

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RM20 WATSONS 7 JULY CASHBACK CAMPAIGN

smartfreak
post Apr 20 2024, 01:40 PM

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QUOTE(BetterCallSaul @ Apr 17 2024, 11:44 AM)
Has anyone managed to cash out their BoostMyMoney? I did a 100% cash out on 6th April to bank account and until today it's under processing (it's supposed to be up to 4 working days). Tried sending an email to both their bmmsupport email (returned with message block email error) as well as their general boost customer service but no one reply me other than the automated ticket created email.
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I have issue withdrawing. Keep showing "boostmymoney balance exceeded". Contacted CS but no reply from them.
smartfreak
post Apr 20 2024, 08:47 PM

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QUOTE(ericlaiys @ Apr 20 2024, 05:33 PM)
u put till exceeded boostwallet limit? max10k
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No, I only put rm100 for testing. Then test to withdraw rm10 to boost wallet also failed.
smartfreak
post Apr 20 2024, 09:31 PM

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QUOTE(ericlaiys @ Apr 20 2024, 08:58 PM)
the 100 already commit and more than a week?
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Already deposit inside more than a week.
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smartfreak
post Apr 21 2024, 08:55 AM

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QUOTE(ericlaiys @ Apr 20 2024, 10:48 PM)
can u view your transaction? it need not say processing & has assigned unit
besides , your did not showed earning.
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Yes, the money still stuck at "processing" for long time already. I thought money already in since the total deposit show rm100?
May I know how does the the assigned unit looks like?
Thanks for the info.

smartfreak
post Apr 21 2024, 09:58 AM

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QUOTE(ericlaiys @ Apr 21 2024, 09:53 AM)
click on total value, it will show more detail including unit. the unit is almost identical with money that you put in(lesser a bit). reminder is dont deposit on weekend or after 6pm. faster processing is working day, morning. else processing took longer and do next day.
so far no issue on deposit and withdraw
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OK noted thanks, I am checking with CS because the money stuck at processing status for months already. No reply from BOOST CS when contacting them since early April.
smartfreak
post Apr 21 2024, 07:00 PM

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QUOTE(melz84 @ Apr 21 2024, 05:18 PM)
Bro.. just wondering.. did you deposit boostmymoney prior to product launch or after?  If prior to product launch, the money has already been refunded but the amount status still stuck in processing.

Later on when it was launched, i deposited the same 500 bucks.. but my account shows i deposited 1000 but unit purchased is equivalent to the 500 only.
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When this product was launch? I am not able to trace back the refund transaction history.
smartfreak
post Apr 21 2024, 09:20 PM

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QUOTE(melz84 @ Apr 21 2024, 08:56 PM)
I deposited on 25th Jan and refunded on the next day 26th Jan.  Try backtrack and see when you tried to deposit your money. And check date around 2-3 days after for the refund.
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Thanks for the info. My deposit was before the product launch, no wonder it stuck at processing for long time.
Not able to track back the Jan transaction history. My oldest transaction history is 2 March only. Maybe already refunded but I didn't realize.


smartfreak
post Apr 21 2024, 10:57 PM

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QUOTE(melz84 @ Apr 21 2024, 10:49 PM)
No prob bro.. i think you should be able to scroll beyond 2 march. When u scroll that history page to the end.. wait for a few seconds for more entries to load. I initially thought i cannot get pass March history also but just now i tried again, i managed to scroll back until Jan.
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I already tried before this but still cannot. I think there is a limit for viewing the pass transactions history if not mistaken.

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