Their system can't handle so many overlapping promo at the same time.

And I wouldn't be surprise if many of the cash back are not being sent to user if they don't complain. Also we can't confirm if they actually send out Tuesday shake reward to 3000 users as there is no way to verify it.

Screenshot is not the best way though, especially when it comes to finance matter.
Anyone can photoshop a screenshot. If they want to solely based on the screenshot to give cashback i think they will go bankrupt soon.

Instead they should hv verified using their own systems and check the transaction under this user. if so, screenshot is totally redundant and not necessary - again for financial matter.

if worst case they really cant check their system for these transactions, then i m ready to say good bye to Boost, i dont feel safe.

I agree fully. I actually tested out the scenario myself:

For Y00do RM10 cashback:
1. My acc didnt get cashback, after 2 days i raised a ticket and got my CB on 5th day.
2. My sis's acc didnt get cashback, i ask her not to raise ticket, until now 11 days no cashback

So there u go, no complain = no cashback.
Conclusion - their system f* up and not running on auto-pilot now.

God knows how many other promo is the same case and how many people didnt raise their concern.

Sad to say it was me who praised them. That was back then they were really responsive. Now with all the promo they messed up. And my opinion has changed.

Also marketing and finance team is to be blamed for this
Whole chaos. They are the ones managing the campaign n cash back.

Go to https://support.myboost.com.my and sign up for an account using the same email as the one you registered in their app.

Your ticket will show up there. Thank me later

Not funny at all. they scammed everyone to pay more than Rm100 last week. wait and see what is their response, if not i think we have to report police. this is false advertisement involving money. very sensitive issue.

They also sent me twice. Clearly wanna provoke me!!!! Triggered

if all of us that paid rm100 last week ask for refund, i think they dont know go where to hide

Hahaha same. They closed my ticket and I replied to reopen, then they closed again in 1 hour without replying lolllll

This post has been edited by ericlks91: Dec 22 2018, 05:38 PM

NO proper planning thats why now no more money, only way is to scam their way through lol

wondering how many people spent more than RM100 last week just for this shitty game - sadly i am one of them.

I considered myself the master of TnC reading , and having won quite a number of contests purely because of carefully reading the TnC and not getting disqualified. If you wanna be technical, they clearly broke 2 rules according to the TnC laid out below (expand the spoiler).

1. The mechanics of the game was very clear, spent at least RM100 to stand a chance to be activated in the game(1a), otherwise if u didnt spend RM100, receive the gift box from people in (1a). - no where it was ever mentioned you can scan a QR code anywhere to be activated, it defeats the purpose of spending RM100 in the first place.

The idea was to make the one spent RM100 to be activated first and send the gifts to those that didnt spend. If your grandpa, granddad and the whole world can easily scan a bar code from social media/store to play the game, then who will those in category (1a) send the gifts to?

What actually happened: The IT team screw up big time. The QR code was supposed to be unique for the people that received it 1(a), it was not supposed to show the "SCAN QR" function for people in 1(b). they could not make it work and hence the delay in starting the game late on 21 Dec.

2. Game starting from 20 Dec onwards - well clearly due to the incompetence of the IT team and Marketing team for the reasons above, the game was delayed and they are forced to deploy the game anyway on 21 Dec to manage the noise that is getting louder from customers, Eventhough the game clearly did not abide by the TnC.

The best part was no announcement or acknowledgement of anything by the Marketing team on 20 Dec to inform the users on the delay while knowing the whole world is waiting to play the game.

So yes, the whole campaign is a big scam. Poorly executed. Didn't test properly beforehand.

PS: for those that like to comment/act on your impulsiveness, i suggest you to read 100 times here before you jump the gun on any members here. I am not sure if a few of you are too lazy to read what others are trying to say or you really cant read at all because you easily accused other members while the problem is really your comprehension.
(and no, i am not talking about alexanderclzsoonwaiazam_halim )

Tealive already accept Boost. Yesterday i went there and so many stickers : GrabPay, Boost, WeChat Pay......

I m willing to chip in. It should be a group effort, one person cant do shit.

where do we start?

#Victor, you are missing the point here, the argument of "stand a chance to qualify if you spent more than RM100" is NOT even relevant anymore. Why? Because everyone can join by scanning a random QR code, there is no "chance" or whatsoever about this. Everyone can join without looking for a friend to send you the gifts. Thats not so hard to understand isnt it?

Do you want a simple example???? Here you go then:
The ticket uncle at Lego Land asked you to pay RM100 for entrance fee, you paid. But later he let everyone else into the theme park without charging them a single Cent. Get it?

I m surprise you are in the telegram Boost discussion group and yet you seem to be so out of touch on everything.
Please dont insult our intelligence here. Many smart people in LYN, they know, read and understand the TnC fully

I was not giving any opinion or interpretation but merely stating the facts based on TnC. If anyone cant argue based on facts then they are digging their own grave.

But anyway, if i hurt anyone with my comments, I apologize here. Conversation over.

Bro, again you are commenting without facts checking first. I wanted to leave this conversation as it is, but yet you wanted to start again by giving false statement.

We did not just "discovered it ourselves" about the QR scanning to activate game, it was advertised on their app on the first day this game started. We were trying to explain to you many times on the first day itself to no avail - my advice,read carefully next time (Check screenshot below)

So yes, the more you talk the more it seems like you are defending Boost by giving ridiculous excuses that are not based on reality and facts. We can't have a proper and constructive conversation because of that.

No point replying and explaining on top of each other. I will bring this up to management myself. Like I said before,this conversation is over. Please stop now.

Screenshot taken on 21dec from someone who has not activated the game:


msa9696

LOL I feel you bro. Now u know why I got so pissed when someone doesn't understand simple English. Talking to them I wanna vomit blood.

You are very smart my friend. Yes indeed this is the petty "sorry voucher" for those who spent RM100 from 10 to 19 Dec due to the unfair last min change of game mechanism where everyone was allowed to join.

Thanks to everyone on LYN who stand firm on your ground while boost broke their own TnC. Although RM4, 5 is nothing but at least we hold them accountable on the "scam".

#victor, bro enjoy your extra shake reward. U r welcome

U lucky bastard. I never got once. Let's share

Same like u. 2 Months. 8 weeks.