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 Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet

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cybpsych
post Jun 10 2019, 02:47 PM

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QUOTE(SharvinWin @ Jun 10 2019, 02:36 PM)
How do i add my AMEX credit card into boost?
I just added my normal visa credit card and have no issues but when adding AMEX, it says it is unable to process and contact the bank.
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u sure u use the front side 4 digit verification number?
cybpsych
post Jun 10 2019, 07:36 PM

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QUOTE(lilsunflower @ Jun 10 2019, 07:02 PM)
Anyone had recent experience whereby CC charged but wallet not updated?

My online CC statement shows RM150 topup, but this is not reflected in my wallet (app hung halfway). Anyone experienced this before and does it auto get reversed or you have to chase and chase? I already wrote to CS but got standard unhelpful answer.
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happened to me back in May. bigpay charged, boost app error. cs asked to wait 7 days so that it get auto-reversed, but blardy Boost went to claim the erroneous reload and settled it as "valid".

screwed them kawkaw for doing something inappropriate, cc to BNM for their behavior. after that, they investigated, verified issue from their end, then added the missing reload back to boost.


i dont mind to wait for auto-reversal after 7 days (transaction left unclaimed/unsettled by boost) but it seems they simply hantam the settlement without doing proper reconciliation, which is wrong.

imagine those poor users didnt check doh.gif
cybpsych
post Jun 10 2019, 08:12 PM

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QUOTE(skty @ Jun 10 2019, 08:08 PM)
For my case right, received SMS from Maybank saying amount charged RM100, but BOOST wallet doesn’t captured. So I call up CS and he told me that amount is floating and ask me to call back 7 days later to confirm. So my question is, if BOOST somehow decide to claim it after, let’s say 5 days later, the amount will show transaction date as that day and posting date is 5 days later, right?
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nope. the wallet didnt capture the reload, but went thru from gateway, so internally they claimed it anyway. it wont show on the app at all. this is reconciliation variance which they didnt handle properly (or at all?) doh.gif
cybpsych
post Jun 10 2019, 08:17 PM

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QUOTE(skty @ Jun 10 2019, 08:14 PM)
For my case right, received SMS from Maybank saying amount charged RM100, but BOOST wallet doesn’t captured. So I call up CS and he told me that amount is floating and ask me to call back 7 days later to confirm. So my question is, if BOOST somehow decide to claim it after, let’s say 5 days later, the amount will show transaction date as that day and posting date is 5 days later, right?

I mean when I look at maybank2u.
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that's the normal behavior for any cc transaction.
cybpsych
post Jun 11 2019, 09:18 AM

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QUOTE(jasmineh2y @ Jun 11 2019, 09:13 AM)
anyone know if can pay Digi postpaid with Boost?
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no
cybpsych
post Jun 11 2019, 02:32 PM

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QUOTE(greyshadow @ Jun 11 2019, 02:31 PM)
14 hours is a super long maintenance period
unusual even if compared to other financial system upgrades

that 14 hours usually should included extra hours as allowance if something goes wrong

by now the system still haven't go up means something has gone very very wrong during the upgrades
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this is infra/backend migration, 14hrs is considered short.

a lot of things need to do and verify, especially when financial ledgers, transactions, records tallies after migration
cybpsych
post Jun 11 2019, 03:02 PM

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QUOTE(greyshadow @ Jun 11 2019, 02:57 PM)
that's the thing, if it's a big migration like infra/backend migration
it should be done parallel to minimize the downtime

all of old data should be already mirrored to the new server before the cut off time, and should have ample time to perform any verification

anyway... what are they doing behind we don't know unless we are working inside, but it seems the apps is up, but now it's keep loading instead of the maintenance page
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there are many interconnected systems/services that cannot do parallel.

if they done their homework properly, migration can be less painful. most of the times, there will be some issues here and there.
cybpsych
post Jun 11 2019, 05:06 PM

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this thread becoming /k doh.gif
cybpsych
post Jun 11 2019, 05:33 PM

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QUOTE(se800i @ Jun 11 2019, 05:22 PM)

Can't we tune it higher?

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you cannot tune it as and when you feel like it.

the wallet limit is the APPROVED limit by BNM.

the higher the wallet limit, the more processes and policies to be put in place for BNM's audit, then only they approve you to go higher.

those sub-limit can be controlled by the app, but definitely cannot go higher than the approved wallet limit.
cybpsych
post Jun 11 2019, 08:32 PM

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damn laggy and the buttons mostly unresponsive
cybpsych
post Jun 12 2019, 02:17 PM

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QUOTE(sl3ge @ Jun 12 2019, 02:08 PM)
Hi, one quick question,
i got 1490 in my wallet, if i got free rm20 from boost.
where will the rm10 go?
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this one has been asked and answered many times.

if not mistaken, it's recorded but not credited, even after your balance dropped. need to get cs to do adjustment.
cybpsych
post Jun 12 2019, 02:21 PM

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QUOTE(xperiaDROID @ Jun 12 2019, 02:18 PM)
Couldn't find any proper Duitnow discussion threads in here so far...

But Duitnow uses either your IC number or mobile number (you have to choose either one) that will be linked to your bank account to make transfers, so you don't have to purposely ask for the recipient's bank account number or vice versa...

I also noticed that Duitnow isn't gaining enough attention because I don't hear anyone talking about it nowadays, even my friends didn't know about it until I told them about it or maybe it's just on my side, but I think this should be used in our daily lives because it's really convenient. (getting out of topic here, but gotta spread it out)
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duitnow is just an extension to ibg/ibft thread, so it's lumped in this thread >> https://forum.lowyat.net/topic/1985221


cybpsych
post Jun 13 2019, 10:43 AM

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QUOTE(jack2 @ Jun 13 2019, 10:43 AM)
but you show me you still have it?
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we dont use PBA, so the list will show PBA.

if PBA already added, the list wont show. you can see the added billers by swiping left-right.

have you done that?
cybpsych
post Jun 13 2019, 01:30 PM

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QUOTE(Ancient-XinG- @ Jun 13 2019, 12:44 PM)
the thing I hate most in an app is tracking my location.

wtf I want eat alone my app also want know is it knn
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not for tracking, per se.

mad.gif the blardy "Discover Shop Near Me" feature requires the gps to match against the merchants' location (preconfigured lat-long) surrounding you.

problem is the app's aggresiveness (or no secondary method). without gps turned on, the app keeps trying to find your location and keeps loading the merchant listing.

boost devs didnt think of fallback process. if no gps, should just list out all merchants from A-Z. just leave it as is.
cybpsych
post Jun 13 2019, 01:30 PM

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QUOTE(Kyusuke_FD3S @ Jun 13 2019, 01:29 PM)
has anyone successfully withdraw money from Boost and transfer back to own bank acc ?

how long does it take ?
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many have done so, many have posted it here.

learn to use the [search] function.
cybpsych
post Jun 14 2019, 11:29 AM

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QUOTE(se800i @ Jun 14 2019, 11:23 AM)
HLB wise card benefit revised? how is the revision? Did they request you to pay the annual fee of Rm 300?
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read from hlb wise discussion thread, starting Jun 10 2019.
cybpsych
post Jun 14 2019, 10:29 PM

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just received 20 coins. sailang to x70 biggrin.gif
cybpsych
post Jun 15 2019, 06:01 PM

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QUOTE(rojakwhacker @ Jun 15 2019, 03:02 PM)
Ah.. So that's the 19 and (BX) where Section 19 of the site is Campaign Terms and Conditions and BX is the code name for boost shell station. I get it now. Thanks for the guideline.    rclxms.gif  sweat.gif

From:
https://www.myboost.com.my/terms-conditions/

Duration of Campaign

3. This Campaign shall commence from 14th May 2019 until 14th June 2019 (“Campaign Period”). Any extension thereof shall be at the sole discretion of eCode.
Eligibility

4. This Campaign shall be applicable to Boost users (“Customers”)
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BX is not the code name. it's just a running number from a to z to aa to az and so on.

so many campaigns.


the t&c page keeps updating. last update 12 June. previous was 9 May.
cybpsych
post Jun 17 2019, 12:31 PM

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bye bye boost?

user posted image

This post has been edited by cybpsych: Jun 17 2019, 04:35 PM
cybpsych
post Jun 18 2019, 08:57 AM

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QUOTE(PokemonManiac @ Jun 18 2019, 08:54 AM)
Topup via maybank online banking just now and the money didnt reflected on e wallet. .==''
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wait a bit

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