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 Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet

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xeon1989
post Jan 17 2019, 04:44 PM

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QUOTE(David83 @ Jan 17 2019, 03:29 PM)
Lazada CS is worse.
They like reading from the script.
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QUOTE(ziniowong @ Jan 17 2019, 04:09 PM)
wait till u deal with 11street cs...rm50 refund still processing since 2 years ago
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QUOTE(msa9696 @ Jan 17 2019, 04:13 PM)
Haha seems everyone has different bad experience with different online platform.
Yours RM 50, mine RM 5, not even under processing, straight away they don't want to pay and ignored me
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QUOTE(David83 @ Jan 17 2019, 04:16 PM)
I had the best experience with 11st.
Followed by Lazada.
Worst is on Shopee.
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Not before Qoo10.
Rugi several RM50, contacted seller buat bodoh.
Dispute to CS, refuse to help and ask me contact directly with seller. vmad.gif ranting.gif

Anyway let's get back to topic biggrin.gif
xeon1989
post Feb 3 2019, 01:23 PM

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QUOTE(Cookie101 @ Feb 3 2019, 01:13 PM)
Did anyone encounter an anonymous transaction took place and deducted some money from the app?

Have not touched the app for the past one week and realised few charges made...

Description:
Paid SSDU Innovation...
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How much damage? Contact Boost immediately!
xeon1989
post Feb 4 2019, 08:20 AM

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QUOTE(Cookie101 @ Feb 4 2019, 07:08 AM)
» Click to show Spoiler - click again to hide... «


thank you! Contacted them and awaiting response...  smile.gif
Thank you!  smile.gif

Paid them in Dec only and did not use them anymore till now. But it seems to be auto charged to my boost which it is not suppose to...

Don't remember there is recurring option or anything of such. 

rclxub.gif  blink.gif
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I dont remember Boost support auto deduct function as each transaction needs Pin.
Perhaps you can check the parking app and see if the money goes there.
xeon1989
post Feb 9 2019, 02:26 AM

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QUOTE(monodevil @ Feb 9 2019, 01:52 AM)
Unable to connect to boost.. Anyone face same problem?
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QUOTE(talexeh @ Feb 9 2019, 02:25 AM)
Same issue here. doh.gif
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Having same problem when trying to pay for my taobao order.
hopefully tomorrow fixed.
xeon1989
post Feb 12 2019, 05:18 PM

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QUOTE(theng168 @ Feb 12 2019, 02:51 PM)
Because Boost swapped the zodiac team.
[attachmentid=10180612]
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No, they didnt swap.
I was red dragon all the while, and points consistently ~4000K all the while.

My friend joined 1PM today having same zodiac, gets yellow.
Same case like this.

QUOTE(bluebay @ Feb 12 2019, 04:55 PM)
My friend and I same zodiac but different team!
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To me it seems fake score submitted for Fortune team.
Good luck to Boost to fix this.

xeon1989
post Feb 12 2019, 05:57 PM

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QUOTE(theng168 @ Feb 12 2019, 05:25 PM)
I mean they swap for new joiner.
Earlier join account red, latter join one yellow.
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Hmm... hmm.gif
That did not explain the surge of scores.
Unless there are hundred thousands of new players joined Fortune team.
And each of them gets 2 digit score. brows.gif
xeon1989
post Feb 17 2019, 06:37 PM

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QUOTE(Cookie101 @ Feb 17 2019, 03:19 PM)
recently boost acceptance seems to be bad.

Or rather many merchants chose not to accept it anymore.

Either system down/ no available/ boss not in cannot use etc.

They straight say- pay with cc la- it is accepted.

is there something behind the scene happening?

Wrote in boost about those merchants but no responses also.
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I did heard from few of my friends who running printing and F&B business.
They got no/delayed support from Boost whenever having problem.
Guess this would contribute the decline of merchant acceptance.

This post has been edited by xeon1989: Feb 17 2019, 06:37 PM
xeon1989
post Feb 18 2019, 08:36 PM

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My order on Taobao has been declined and Refund initiated to Revpay.
Anyone have experience on getting refund?

I found an article on FAQ, it seems need to ask CS manually refund credit to wallet.
Judging the quality of CS, now I'm very worried...
https://support.myboost.com.my/hc/en-us/art...for-the-refund-

This post has been edited by xeon1989: Feb 18 2019, 08:36 PM
xeon1989
post Feb 19 2019, 03:12 AM

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QUOTE(alexanderclz @ Feb 18 2019, 08:45 PM)
seeing the trend, very likely your ticket will be closed immediately without any replies.
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They replied this, and close ticket.

QUOTE
Hi there,

Thank you for reaching out to Boost.
We're aware of payment issues that you've encountered for your purchase through Taobao.com. We've escalated this matter to our technical team and we're in midst of resolving this matter.
We appreciate your patience & understanding.
Please note that refund for transaction happening on Taobao will take 7-14 working days to be credited to your Boost Account

Regards,
Boost Support


But, there are no payment problem, it's the refund all I wanted. sad.gif
Maybe this is all purpose canned response.
xeon1989
post Feb 19 2019, 06:14 PM

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QUOTE(skty @ Feb 19 2019, 06:11 PM)
so what's suspicious activity?

and how you confirm it's suspicious activity after investigation?
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I supposed Boost defined their own guideline for this.
I don't think they can mass-ban user with their gut feeling.

Also,@David83 not from Boost, no? I don't think he investigate it biggrin.gif
xeon1989
post Feb 22 2019, 02:21 PM

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Boost seems not working at the moment.

user posted image

This post has been edited by xeon1989: Feb 22 2019, 02:23 PM
xeon1989
post Feb 22 2019, 09:20 PM

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QUOTE(soonwai @ Feb 22 2019, 06:50 PM)
My wife got one. Goes to https://myboostwiner.blogspot.com. It seems she's a winer of RM8888 chasback.
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Typo everywhere. Laugh die me.
Edit: reported the page.
The report link is right inside the page. brows.gif

This post has been edited by xeon1989: Feb 22 2019, 09:27 PM
xeon1989
post Feb 25 2019, 12:07 AM

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QUOTE(daifeigo @ Feb 24 2019, 09:33 PM)
seen someone posted on facebook showing one top 3 with 180k last week, maybe top 10 at least 150k?
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I wonder if that fella got no work to do and keep playing like no day and night.
Reaching 4 figure points takes me literally days.
Bravo to whoever reach that realm.
xeon1989
post Feb 25 2019, 12:20 AM

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QUOTE(jfleong @ Feb 25 2019, 12:11 AM)
Can reload max 4500
So reload RM10 X 450 times
Get 1350 oranges
If got pay , even more

You can ask your kids to do all of this.
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Now you reminded me that it could be play by kids.
We will know once they announce winners that go to their HQ spin wheel.
xeon1989
post Feb 25 2019, 11:04 AM

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QUOTE(ayamback @ Feb 25 2019, 10:16 AM)
Is this legal? Will Boost block my account if I do that many reloads?
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Some forumer mentioned they got their acc locked due to "suspecious activity".
Not sure if it's related to reload-withdraw.
As mentioned above, you not really need a lot of orange to reach high score.
Just need time.
xeon1989
post Feb 25 2019, 11:09 AM

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QUOTE(imap.cc @ Feb 25 2019, 11:04 AM)
They actually want you to spend money, why not?

The illegal ones are those not spending anything but keep reuse the daily 3 oranges for unlimited points submit and replays. Wait for Boost to catch you lah! biggrin.gif
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The way Boost implement this game actually fit Malaysian mindset, so I supposed lot of ppl will not spend but utilize 3 free orange.
There are no TnC state that u must spend only wont kena ban.
So it's still safe, but not good lar.
Ppl need to earn money yo
xeon1989
post Feb 26 2019, 12:54 AM

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QUOTE(tansam @ Feb 25 2019, 09:21 PM)
user posted image
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I think u need to provide them with MCC code.
Simply ask like that they wont know.
xeon1989
post Feb 27 2019, 12:08 AM

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QUOTE(ericlks91 @ Feb 26 2019, 11:50 PM)
So I went to a few small boost merchants these few days and most of them refused payment in Boost. I tried to talk to them to find out why and the general  feedback was boost is very slow in banking in money for them and sometimes even took more than 2 weeks.

Also they mentioned when they complained or when they raised an issue, the support is not always available, slow and sometimes don't provide support at all.

Uncle told me for small merchant like him, cash flow is very important, he cannot afford to wait for 2 weeks and still didn't get his money. So he prefers CC or cash. He told me he might drop Boost once and for all if their service is shit.

So yeah I do understand where he is coming from. So I paid with cash and said F the shake reward 😂😂

Seems like not only boost customer service is the worst, their merchant support is on the same boat. Well done @xi@t@, bad customer service is in your blood! 👍👍👍
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Indeed. I already cover merchant point of view on previous post.
Most of them give similar feedback - shitty support.


xeon1989
post Feb 27 2019, 11:55 AM

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QUOTE(laymank @ Feb 27 2019, 11:37 AM)
but it also won't let me withdraw it to account (keep hitting error).
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If it's not too much, use it for Bill payment or mobile Top Up
xeon1989
post Feb 28 2019, 09:56 AM

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QUOTE(cucikaki @ Feb 27 2019, 09:32 PM)
The lion game become very fast now zzz
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QUOTE(daifeigo @ Feb 27 2019, 09:38 PM)
because you're from silver to gold? red lion moves faster than silver blue one
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From Bronze to Silver i think it's faster also.
Haven reach Gold so no idea the speed.

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