Sorry, I was making comparisons to Boost. How TnG is having similar type of promos to Boost. I think they're taking the good stuff from Boost and implementing it themselves. They smart.

The more the merrier! some people complained that so many e-wallets make them hard to keep track. For me, more wallet, more competition = customer profit!

Come on last thing we want is a monopoly like stup!d Gr@b 

First time paying using Boost in Tesco, and also the first time using the self checkout counter in Puchong branch...

Very smooth experience.

Paid RM 13.85 = RM 1 shake

paid to lllao llao rm10.65, but did not get any shake.... why hmmm?

I also got no shake reward for one of my payment yesterday. I messaged them on fb and they requested for the screenshot of the transaction page but there’s no update from them thereafter

Haha this is what Boost hopes for. we want to buy RM10 Stuff in Tesco, but we also greedy about the Rm8 cashback, end of topping Rm50 to buy Rm60 stuff. not good not good..

Their system can't handle so many overlapping promo at the same time.

And I wouldn't be surprise if many of the cash back are not being sent to user if they don't complain. Also we can't confirm if they actually send out Tuesday shake reward to 3000 users as there is no way to verify it.

perhaps it could be 10000 redemptions finished?

oic, guess they are still struggling with the volume.

Using screenshot as a proof has always been the standard procedure...

Otherwise, any Tom Dick and Harry can just simply claim the reward.

But no doubt, they're having too much promos which messed up themselves.

I agree fully. I actually tested out the scenario myself:

For Y00do RM10 cashback:
1. My acc didnt get cashback, after 2 days i raised a ticket and got my CB on 5th day.
2. My sis's acc didnt get cashback, i ask her not to raise ticket, until now 11 days no cashback

So there u go, no complain = no cashback.
Conclusion - their system f* up and not running on auto-pilot now.

God knows how many other promo is the same case and how many people didnt raise their concern.

Sad to say it was me who praised them. That was back then they were really responsive. Now with all the promo they messed up. And my opinion has changed.

Also marketing and finance team is to be blamed for this
Whole chaos. They are the ones managing the campaign n cash back.

I feel that they're trying too hard to stay relevant in the market since they're the one leading the e wallet industry currently.

Can't really blame on that cuz of the fierce competition coming mainly from Grabpay and TnG, and the e wallet industry is still not stable yet because there's not much people who are loyal in using their service, most people just come and go at all of sudden and they need attractive promos and cashbacks to lure people to come and stick with their service.

Also a reason why other e wallets like Mcash, Vcash and Razer Pay etc. failed to gain traction in the market while still striving for that crumb of the pie.

boost customer service deleted my enquiry in app after 15 mins i raised the ticket, even before they answered me

Just now at Tesco, the cashier tells me wallet payment not working when I intend to pay using Boost.

Kinda upset, don't want to argue and cause trouble, and pays by cash...

No self checkout counters?
It's normal at Tesco.
They lazy to reboot the CC terminal.

They also sent me twice. Clearly wanna provoke me!!!! Triggered 

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What now ? 11:52am spending not in the 800 transaction ? I don't believe it.

My spent at Mydin around 9am and 10am, all missing RM5 reward too. 

I dont believe the first 500 transactions ended at 9am !!   

I believe they won't disclose whether you are within the first 800 and even other company that doing similar campaign will disclose this kind of info tho.

I don’t get too even my transaction at 10:25am on 12th Dec 2018. Standard answer from Pooven, my transaction not within first 800 transactions!

sent gifts but all not accepted, so have to open the 2 gifts - 50 sen each! 

IMO the earlier KKmart promo is the best.
I got RM5, and my friend also get the same.
However her friend got 50 cent.

This one
https://support.myboost.com.my/hc/en-us/art...hback-campaign-

The QR code that came in the email is nothing special. If you "Scan & Pay" it, you'll see that it's for payment to Boost Corner, Axiata Tower.

Same as the "finger" QR that I posted earlier.

And since any QR code will work, anyone can join by scanning and no-one actually needed to receive a gift to start playing. Consequently there's no-one to send the 2nd gift to.

So the best strategy is to create as many accounts as you have phone numbers and open both gifts. The effort needed to coordinate sending and opening a gift in 15 mins is not worth the 50 sen.

I considered myself the master of TnC reading  , and having won quite a number of contests purely because of carefully reading the TnC and not getting disqualified.  If you wanna be technical, they clearly broke 2 rules according to the TnC laid out below (expand the spoiler).

1. The mechanics of the game was very clear, spent at least RM100 to stand a chance to be activated in the game(1a), otherwise if u didnt spend RM100, receive the gift box from people in (1a). - no where it was ever mentioned you can scan a QR code anywhere to be activated, it defeats the purpose of spending RM100 in the first place.

The idea was to make the one spent RM100 to be activated first and send the gifts to those that didnt spend. If your grandpa, granddad and the whole world can easily scan a bar code from social media/store to play the game, then who will those in category (1a) send the gifts to?

What actually happened: The IT team screw up big time. The QR code was supposed to be unique for the people that received it 1(a), it was not supposed to show the "SCAN QR" function for people in 1(b). they could not make it work and hence the delay in starting the game late on 21 Dec.

2.   Game starting from 20 Dec onwards - well clearly due to the incompetence of the IT team and Marketing team for the reasons above, the game was delayed and they are forced to deploy the game anyway on 21 Dec to manage the noise that is getting louder from customers, Eventhough the game clearly did not abide by the TnC.

The best part was no announcement or acknowledgement of anything by the Marketing team on 20 Dec to inform the users on the delay while knowing the whole world is waiting to play the game.

So yes, the whole campaign is a big scam. Poorly executed. Didn't test properly beforehand.

PS: for those that like to comment/act on your impulsiveness, i suggest you to read 100 times here before you jump the gun on any members here. I am not sure if a few of you are too lazy to read what others are trying to say or you really cant read at all   because you easily accused other members while the problem is really your comprehension.
(and no, i am not talking about alexanderclzsoonwaiazam_halim )

just saying. in fact I spend few hundred bucks on boost, and I didn't even get the email. maybe those who feel short changed can complain to kpdnkk and the rest can join in.

Complaining to official authorities is probably the best way to do.

Doing this will not only serve justice for consumers but also beneficial to Boost themselves cuz that's how you make them change and not to mislead their users again.

I m willing to chip in. It should be a group effort, one person cant do shit.

where do we start?

TnC mention 'stand a chance to qualify', does not guarantee spend RM100 will get gift box. Btw, should have not spend on purpose just to 'win' the gift box where u can find a friend who has been activated in the game & get them to send you a gift box.

#Victor, you are missing the point here, the argument of "stand a chance to qualify if you spent more than RM100" is NOT even relevant anymore. Why? Because everyone can join by scanning a random QR code, there is no "chance" or whatsoever about this. Everyone can join without looking for a friend to send you the gifts. Thats not so hard to understand isnt it?

Do you want a simple example???? Here you go then:
The ticket uncle at Lego Land asked you to pay RM100 for entrance fee, you paid. But later he let everyone else into the theme park without charging them a single Cent. Get it? 

I m surprise you are in the telegram Boost discussion group and yet you seem to be so out of touch on everything.
Please dont insult our intelligence here. Many smart people in LYN, they know, read and understand the TnC fully