i went to the interview on 16-aug and then get call from hr on 17aug asking me to go medical check up today and go collect offer letter tis thursday.

package they offer me:

basic 2100
language allowance RM200 for mandarin and cantonese
if we get work on night shift (9pm onwards to the next day) RM250 allowance

the salary sound interesting for a fresh grad for me.
But duno how is the salary afterward...i mean after u work there for long time.Do they easily get promoted or salary increase or wat?

i'm not vy sure whether i'm in HSS anot.
they jus told me that the position title is "Global Support Executive"
then got 3dept if not mistaken.
so during the training we will be rotate in each dept.
So i assume the HSS is one of the dept?

Not very sure.
But will ask again tomorrow when i pick up offer letter.
Yes they got give language allowance.
But u need to pass the language assessment.

u never ask them meh??
not confirm so fast sign geh??

if is GSE post,i quite confirm there is language allowance d.
during the interview,the interviewer got test our mandarin n canto d leh.
not the paper assessment,but he want you to present some topic in mand and canto.

i not sure whether we need take paper assessment again anot for tis 2 language.
but the hsbc staff tell me got allowance.

Btw,may i ask u wen u go collect offer letter u wear formal or casual a??
izit need to sign the offer letter on the spot??

huh,must sign on the spot?
cant let us bring back n see d a?

i duno wor
wen i go interview they dint mention tis also.
jus say GSE nia.
But say will get to rotate lor.
tats all.
tat time never know got HSS and back end processing ma.
so i no ask wor...

if not mistaken
the turnover rate in hsbc GSE is very high.
so they will recruit everyone as long as it is not too terrible.
my badge of interview candidates all get accepted if not mistaken.

u better ask them o.
coz as i know they might come out wit diff offer to diff candidates.

jyx,

i've ask the girl and i'm on the call center dept

according to her,the allowance will not state in offer letter.
it will approved by ur line manager later on.

when u start work a leng lui?
then mayb we can meet leh~hehe

http://www.jobstreet.com.my/jobs/2010/7/h/...087952.htm?fr=c

Mobile Banker (Credit Card & Personal Loan Sales Executives)

according to the advert above, i think mobile banker is more to sales.

u go earlier.
very troublesome the whole process.
u need to go the klinik segara in the intermark and then give your urine sample.
then go back to ampang park shoppin mall for chest xray
then go back to intermark again for bp,height and weight check
then can get ur xray n letter.
is free.

why u collect offer letter first then only medical check up d?
we medical check up first then only collect offer letter d wor.

wen submit,no need bring xray film,jus bring the letter can liao.

i not sure your batch.
my batch is sept 9 start induction.

jyx u start workin in HSS already?

so u not yet body check up?
just give them a call and confirm it.
But normally if collect offer letter is around 1pm.
just go and collect your letter first and see how.

This post has been edited by lilfire: Oct 26 2010, 04:13 AM

even u can confirm ur shift now,you will still have diff shift hour after 3months.
coz normally they will change shift every quarter.
Unless u r lucky enuf to get the same shift everytime.

---

Added on December 16, 2010, 10:58 amfor hsbc it require a 1month notice.
and i would adv u to actually apply for hsbc cyber as have free transport.
if in KL then u have to find parking and etc.So expensive.

This post has been edited by lilfire: Dec 16 2010, 10:58 AM

there is some pick up point in kl,
just that i was not really sure coz i duno wer i kept my schedule liao.
i take mine from sban pick up point.
there is quite a number pick up point.if not mistaken 1 is in puchong,1 is salak selatan/cheras,and others cant recall.
they only have transport to cyberjaya.
for kl only nite i think.

and if u drive to kl,the parking 1 day need RM6

This post has been edited by lilfire: Dec 17 2010, 04:51 AM

when u get ur offer letter u will not able to know the confirm shift as the shift changes quarterly.
I'm in malaysia call center dept,my shift is previously 4pm-1am.now is 5pm-2am.
depends on the dept.
only some dept operate 24hours.
if u get position in GBM or HSS maybe no need rotate.Just stick to the shift.
But as u mention u r either US or UK,i can tell u u will most probably get 3am shift.

if u being offered securities for Hk then is HSS liao.
if HSS is 9am-6pm liao,not much rotate d.
*this is according to my fren la,i not really sure.U can pm him in this forum.his id:siokjinlim*
he is also in HSS dept.

the offerletter will not state any info about ur working hour and dept info.
as it is general offer letter.it will mainly state the company regulation and the important thing nia.
but u can request for ur job detail from them la.so no worry.

honey dont worry
in HSBC basic is low...but still have many many more allowance XD

let take me for example (call center)
my basic used to be 2100
i have a fixed allowance of 500
(language 400 for mandarin+canto,product credit card)
and we have variable bonus depend on rating where i normally score 420
rating 1:520,rating 2:420,rating 3:200,rating 4:0

so it will be approximately 3100 for a newbie like me...

but of course the training month u'll only get ur basic as u no need take call.

yea call center macam gila man...seriously!
so call center job need those who is flexible n able to cope wit stress n SLA...or those who urgently need cash~
in the same time need to be good also in all the product n system navigation...
the first few months is damn suffer la...but after 2months max,u can half way chit chat wit colleague half way handle cust ady...
somemore now with more ppl in the process,the call will be lesser for u to take...
last time we 1 day around 100+ call...siao...coz shortage of ppl...
now 1 day 60 u consider good ady...!
but the working environment for my dept is damn cun i can tell...
i like my AMO n my teammate so much~!
and the only JJ in Msia...

but i do agree that career pathway wise will be stuck la

after english test totally no interview??
mine time after english test should have interview with hiring manager.
after that go back n wait result.
dont worry,my assessment also kanasai coz i saw my marks was like 15/35 nia...hahaha~if not mistaken la coz i jus managed to take a peep...
but during my time no voice test...

no worry...
after the test we are called for interview...so my test result is on the manager desk ma...
he cover it with my application form...but i still manage to peep the marks' corner...
haha XD

but i can tell u if u apply tru HSBC HR itself vy slow d...
if u apply tru jobstreet then faster coz jobstreet they all get $$ for intro ppl in so they will follow up wit HR.
If not HSBC HR vy slow d...
if possible jus ring them up n chase them.

but u c the same batch ppl wit u did they being called for interview after eng assessment?
all no interview or only u??