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 HSBC Global Support Executive, The world local is paying local salary.

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vlanze
post Jun 27 2012, 07:03 AM

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QUOTE(Raikkonen @ Jun 27 2012, 06:34 AM)
Same here.

I just called the HR on Monday.

A HR guy informed me that if there's no call after two(2) weeks, I am not successful  rclxub.gif

But I passes the test and even had a face to face interview.
And was successful and offered a Back End position.
Given an application form and told that in 1-2 weeks a call for a 2nd interview will be made.
The HR guy asked for my cellphone number, and he said that if he does not call...that means I am not successful  rclxub.gif

Seems like he did know I was successful or not  sweat.gif

Even after being told I will get the job...in the end can still be rejected eh?

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who tell u that u successful and offered a back end?is it the hr or manager?....tell the hr about this...sometime too many applications they will mess up zz rclxub.gif
vlanze
post Oct 6 2012, 11:13 PM

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hm...rm1200 will be paid if u recommend one candidate who know mandarin, Cantonese and English...too bad i know less ppl...wish to earn that money and + my annual leaves zzz blink.gif

This post has been edited by vlanze: Oct 6 2012, 11:15 PM
vlanze
post Nov 2 2012, 08:40 PM

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hm...long time never come back this forum...since i finished my training blush.gif ...it's been few months...surprise to see this topic is active again... drool.gif

maybe we shall gather to hv lunch in cyberjaya...lets discuss among this company lolz icon_rolleyes.gif
vlanze
post Nov 3 2012, 07:57 AM

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QUOTE(Raikkonen @ Nov 2 2012, 08:56 PM)
Hey...did you went for walk in on Saturday last May?
Maybe we met before ^^ [/color]
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i think my interview was on april...i started my induction on may... blush.gif
after few days they called me ady... rclxms.gif
anyway...w8 u guys successfully join in then we can gather.... smile.gif

hm... nowadays the recruitment process really take much time...compare to my previous time...
we even talk to them about this during our 3rd-day induction.... mad.gif
i think they really need to hire more people....not only GSE BUT HR people... blink.gif
vlanze
post Nov 3 2012, 02:04 PM

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hm...is anyone has apply for salary deduction for the ptptn b4? hmm.gif
i hv submitted the form during june...the officer said it will take 3 months...
till oct, i receive the statement from ptptn...
but i check with my pay slip, the hdpm still have yet deduct from my salary...any hr never contact me abt this....
any idea?

so weird....our gov seem like dun care about the money....
they are the 1 who suppose to keep contact me tracing the funds right? rclxub.gif
vlanze
post Nov 8 2012, 09:47 PM

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hm...good new smile.gif
the allowance has been increase... rclxms.gif
it should take effect starting nx year flex.gif


Added on November 8, 2012, 9:51 pm
QUOTE(Raikkonen @ Nov 8 2012, 03:53 PM)
2 assesment?
English and voice?

I guess the 2nd assesment was for Call Centre position.

If applying for Back End Processing...only one(1) assessment.

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but i hv 3 assesments haha icon_rolleyes.gif
another 1 is writing flex.gif

This post has been edited by vlanze: Nov 8 2012, 09:51 PM
vlanze
post Nov 18 2012, 09:02 AM

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QUOTE(Watyouwant @ Nov 17 2012, 01:42 AM)
Zzzz,they have said no need put inform more than 5 year history ma...
if me cant remember, i will put part time or gab at tat time.
important is 2  reference must some1 they can contact...

1st 2 week will very boring.
after u get all thing,  u will busy..


Added on November 17, 2012, 9:09 ami also new there
most boring is the time take bus back home..
any ppl take 5A bus? or any person want change sametime w me?
my sametime no ppl at all..


Added on November 17, 2012, 9:09 ami also new there
most boring is the time take bus back home..
any ppl take 5A bus? or any person want change sametime w me?
my sametime no ppl at all..
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well ... not many teams have sametime..which department u belonging?
vlanze
post Nov 19 2012, 07:16 AM

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QUOTE(stefficr1989 @ Nov 18 2012, 10:44 PM)
wait, you dont have it but your trainee has.btw, i use sametime to talk to my mentor.its a lot easier then me having to get up from my desk all the time to ask her about stuff
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which department are u? hmm.gif
vlanze
post Nov 21 2012, 07:58 PM

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QUOTE(Watyouwant @ Nov 20 2012, 12:32 AM)
HBAP for me,i think quite nice also  rclxms.gif  rclxms.gif
i work for HK,alway need talk cantonese with Hk people..
working time and holiday also quite suitable for me...
u?which department?CYBER?
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nice...my dept also deal with hk customer haaha laugh.gif
which floor u working?payment? hmm.gif
vlanze
post Nov 22 2012, 07:07 AM

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QUOTE(Watyouwant @ Nov 22 2012, 12:13 AM)
2nd floor ,UT..
payment quite new..alot off new staff,same time join with me, join  payment team,investigate..
alot of them dont have thier line manager , new team..
u?i think u already work a few month/year at HDPM right?
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i'm from contact center...2nd floor...cyber tongue.gif
u also same right? or KLC? hmm.gif

This post has been edited by vlanze: Nov 22 2012, 07:09 AM
vlanze
post Nov 22 2012, 09:53 PM

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QUOTE(Watyouwant @ Nov 22 2012, 09:32 PM)
i am cyber 2nd floor..
contact center is left hand side,my side is right hand side..
nothing to eat at cafeteria,normally where u have ur lunch??

this saturday have walk interview,who interest can come interview,
if have any question,u can ask them..
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Hm...what is the depart at right hand side of second floor? processing? i know ntg abt there....btw...i always seen u guys have great activity there always laugh very loud lolz drool.gif

so far i enter hdpm ady half year...there r 2 things i MUST COMPLAIN....not people...but the foods and vending machine are so damn suck.... mad.gif
cafeteria foods is so exp...unless order the fried rice...mee...rm3....but taste shit vmad.gif

JJ food still ok but price slightly exp....all sandwich rm5-6.... shakehead.gif

although they are trying to make some new foods there....i really appreciate it but still didnt meet the expectation yet...hope they can make better...

normally i bring food there...seldom eat at there....

the vending machine only full of coffee and cappuccino with brand - less i prefer MILO, or some famous softdrink...but i know they wont order bcos very exp ....last time still got some lousy softdrink....but now they never refill it ...looks like i didnt complain enough in my 3rd days induction unsure.gif

But the rest people, high management quite ok always conduct alots of fun activities for us.... rclxm9.gif

too bad my network isnt good...cant recommend ppl come and earn the money.... cry.gif

btw i heard our allowances gona increase nx year....confirm? flex.gif
vlanze
post Nov 23 2012, 06:22 AM

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QUOTE(Watyouwant @ Nov 22 2012, 11:04 PM)
cafeteria  vmad.gif  take food very expensive... somemore not delicious at all..
but the order food quite cheap compare without outside
JJ i know still ok,but i never eat at there cry.gif ,too expensive..burger also need rm6..
cry.gif ,my fren eat at there,i only can buy burger ,rm2.50 at cafeteria then take at JJ eat with there..

contact center i think quite nice for next year..
ur language allowance will double..
right hand side is processing...
me also for HK ,but we dont have allowance  cry.gif ..

when induction,i heard that contact center alot of fun and activities every friday...
for our processing, we have buzz session everyday,that only fun,other time,we just work only..
i prefer MILO also,other all dont know what smell,nescafe dont have nescafe smell..
contact center have sametime??

i think that u have chance to complain again..
i heard today that now have new policy, line manager had required to hear their staff any complain ,
any topic,any request 1-3 per month..u can talk or complain anything,no matter wat..

tomorrow i take leave, and monday and tuesday also...
clear leave..so happy,can rest  thumbup.gif  rclxm9.gif
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haha same goes to me..i have a lots of leaves ...core leave also on dec...btw do u hv sametime? so we can chat in the office also lolz
vlanze
post Feb 23 2013, 07:32 AM

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QUOTE(planktonkiller @ Feb 18 2013, 01:16 PM)
just wanna share with all here. just went back from interview in cyberjaya. the process was so simple. the face to face interview only take 2 minute. only have to wait long for assessment because limited computer. hoping that i got the job.
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lol, look like it has changed...

last time i passed the assessment then interview with HR around 2 minutes also, then go for phone conversation, and finally interview by line manager for about 45 minutes at least...

from 10am till 5pm, the entire process haha.... rclxub.gif

even when they called me said i got the job i still have to go for medical check up... unsure.gif

while i collecting the offer letter, still have to attend one more writting test hahaha rclxms.gif
vlanze
post Jan 18 2014, 09:14 AM

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for those newbie...why dont look for IBM? jz beside, look at their new building with many parking lots
better dont look for hdpm, this is damn cut cost company ever...i never taste such ridiculous food in their cafeteria...the staff hardly can speak malay n english....and always wrong calculate the money...everytime i order telur goreng, they sure use they dirty hand to take it for me

it's worse in 2014, no more monthly bonus..but change to annually...somehow can only get it during march next year...and there is no fix amount, but they give us certain % will be paid out base on the pool...
how much is the pool? of cos depend how much company can earn...but who know? they can simply give a figure...employee can only accept it...

unlike last year, they have a fix amount bonus for all rating...

no matter how much they offer u the allowance and bonus....please do remind that the most important is ur basic...every incentive and increment will base on ur basic only....and they have the right to cut off ur f allowance anytime...

Many ppl get promoted this year, from center manager till agent...all get promoted...but at last change the paid out formula...as an agent, you really lose a lot
vlanze
post Jan 21 2014, 08:45 PM

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QUOTE(marheaven @ Jan 19 2014, 07:53 PM)
Just leave that place.. Find a better job.. I left after 7 months of working there. We might know each other too..  biggrin.gif

I heard what you guys have gone through.. The incentive cut is ridiculous. GSE is the first line of defense. Manager always said cannot to this waiver, cannot to that waiver. Then customer complained, our salary got cut off. RIDICULOUS. the cafe, i dunno who the HELL approve the tender over and over again. I was willing to go to the bus station for lunch rather than eat crappy, stomach-aching food!
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i guess the tender must have a special close relation with the top management here...else they cant survive here
The foods are god damn suck, as u rarely see those top management having their lunch at cafeteria...how they going to convince us to take the food there everyday? vmad.gif


May i know where u working right now? i'm actually looking for the new ooportunity too...you may pm me if you mind to disclose it here smile.gif
you sure worked in contact centre during hdpm? dont you? hmm.gif

vlanze
post Jan 22 2014, 08:46 PM

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QUOTE(marheaven @ Jan 22 2014, 07:24 AM)
HBMY Contact centre.. Worked there for seven months.. under the lowest performance team.. the problematic team.. hahaha.. now I'm just doing full time translation at home.. but not that much income.. waiting for a much stable job..
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haha..HBMY ppl..who always steal my chair ... vmad.gif
wow...translation job...i'm interested also...can brief more about the job and the income?
are u malay? or chinese?
vlanze
post Jan 27 2014, 07:31 PM

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QUOTE(dontcallmeback @ Jan 24 2014, 12:59 AM)
add on: THE PRICE HIKE~~
Nasi Lemak for Rm1.80 from 1.50, maybe they put 1kg sugar inside that the price fluctuates like the price of sugar.
shakehead.gif  shakehead.gif

Going out to eat is not an issue, but parking is.  rclxub.gif  rclxub.gif they have reserved parking already i guess?
The nearby restaurants serve pretty decent food IMO though.
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hm... they jz raise up the price bcos of sugar? this is call market rate? taste like shit...the nasi lemak sell at bus stop there is acceptable but cost me rm2 and the portion is very less....i can get it in puchong with rm 1 and the portion and taste is x2 better..

they try to do everything jz to earn from our low income employee...

how about our salary? is it follow market rate?
this is god damn chinese new year....no increment, fine, no CNY bonus fine, but still want to deduct the monthly incentive....



vlanze
post May 9 2014, 06:16 PM

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woho ....the cafeteria is under renovation !!! blink.gif

now i wonder our company is so damn rich ....they rather spend money on the renovation rather on the foods.... doh.gif

honestly i'm fine with the cafeteria environment...it's clean and look ok but the foods are terrible.... vmad.gif

As they always love to cut cost, hope they really spend the money efficiently whistling.gif
vlanze
post May 9 2014, 11:02 PM

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QUOTE(dontcallmeback @ May 9 2014, 09:08 PM)
The renovation will allow more stalls to be opened, it is good ins't it?
It is kind of cheap compared to outside, so it is either you get the quantity in the cafe or the quality outside.
Cant wait for the reopening. JJ is so so crowded now and every restaurants are flourishing.  shakehead.gif  shakehead.gif
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Hope you are right...the foods are used to motivate us to work harder after lunch time, they have to do smtg on the foods tongue.gif

I wonder the employees now are getting more energetic as i can always see ppl playing dota and CS with the pc at ground floor....when first saw this i was like WTFFFFFFFFFF shocking.gif

vlanze
post Aug 17 2014, 07:07 PM

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any comment regarding the new cafeteria foods? Honestly the food are tastes much better now...but the price still not standardise sad.gif

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