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 HSBC Global Support Executive, The world local is paying local salary.

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post Aug 2 2014, 09:33 PM

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QUOTE(PrincZe @ Aug 1 2014, 11:30 PM)
hahah, but those stuart gulliver, sean o sullivan, i dont think they belong to band 1.  hmm.gif

u joined us already? welcome  rclxms.gif
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They still within the band. Its more complicated for them than backoffice when calculating band.

QUOTE(jenkitleong @ Aug 2 2014, 01:33 AM)
There is a basic pay for fresh graduate at rm2600. However, it makes me wondering that the language allowance. For what i heard from interview, there is no any language allowance provided even im based in hk. Aso, im required to work on 4 shift for every mth. SOUNDS WEIRD RITE?.Therefore, still hesitating to take up this offer..As i saw many ppl discussed that hk department will hv language allowance and fixed at 9to6pm  blink.gif
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Do you have interaction with customers? CMIIW, only those who have direct interaction with customers will have the language allowance.

If you can't find other jobs at the moment just take this offer while wait for a better offer. I think at least 60% of our new joiners is like that. laugh.gif
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post Aug 12 2014, 06:20 PM

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QUOTE(Izzairi @ Aug 12 2014, 03:49 PM)
oh damn i failed the voice assessment.

do i really have to wait 3 months before i can re-apply?
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I forgot 3~6mths. but yes..you have to wait before can re-apply.

Cause even if you reapply again now and get selected and pass everything, at end stage they would reject you as it haven pass the duration from your last failed application. (Source: Personal exp heard from a stranger next to me cursing non-stop)

party
post Aug 28 2014, 06:26 PM

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QUOTE(mclaire @ Aug 28 2014, 03:13 PM)
Went to HDPM KL on Tuesday. After the English assessment and HR interview I was told to go back and wait for a call for Manager interview.
Does that mean my chances is lower?? Coz I read that many of you had done both hr and manager interview in one day...  sad.gif 

I think I did well on the HR interview tho...
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Don't worry. Sometimes the hiring manager might be away (e.g mc/al/meeting) during the interview time. Therefore the reason why you don't get the interview on the same day.


QUOTE(djay16 @ Aug 28 2014, 05:39 PM)
Anyone have experience with the role of  "Global Banking and Market Exec" ? Is that a specific role in a specific team in HSBC or a general name for the whole Global Banking division.

Anyone doing this so far ?
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General name.

QUOTE(djay16 @ Aug 28 2014, 05:51 PM)
And a weird thing is, I read that HDPM is at Cyberjaya, during the phone interview the HR officer mention that this position will not be posted at Cyberjaya but at KL instead, however from the interview invitation the company name is HDPM.. I'm confuse..

Is there a division of HDPM in KL ? I mean the work location, not the HQ where the bosses are only.
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2 branches of HDPM. 1 at cyber and 1 at kl.
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post Aug 29 2014, 02:49 PM

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QUOTE(djay16 @ Aug 29 2014, 11:53 AM)
Do you know what do they do day to day ? Is this actually a glorified data entry role ?
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How do you want us to answer you?

Why don't you go ask doctor/lawyer/accountant/steward whether it is actually a glorified job?

There are always careers development in every jobs. Only exists people who choose to dead end themselves in career.
party
post Aug 29 2014, 07:32 PM

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QUOTE(djay16 @ Aug 29 2014, 04:54 PM)
It would seem that my statement had touch you wrongly, it was not my intention, the description use was probably incorrect,

What I meant to say ask was if the job scope involve mainly data entry, because form the job scope description is say things like,
-Investigation, resolution and ownership of all issue relating to the process
-To acquire a broad and detailed understanding of markets products and processes.
-Day to day processing & support of the business in on of the product of functional streams.
There was no mention about data entry work, however after reading many replies on this thread is seems that it might be so (or I might be mistaken, if so someone please correct me). And if there is, how much of your time is spend on it ?

To develop ones career it is important to take into account what your day to day duties is, as what you do everyday will be an indication of your skill set to the next employer.

Also, regarding "career development" part in your reply, what do you see as the development path in this company, how transferable are the skills to other divisions of the Banking Industry ? For example, is it possible to be a IB analyst from this role ?
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Depends on which team you are in.

IB analyst? Yes..you can but maybe not the super all expert. We have people going to overseas (london, us) taking up front office job. Once again, depends on which team you are in and your attitude.

"how transferable are the skills to other divisions of the Banking Industry"

Once again, which team. Some team's job skills are not transferable to front office.

But as I said in previous posts, nothing can stop someone to advance themselves except themselves.
If you are good you can develop your career in anything. If you are bad, even if golden career path is open for you, you will still fail to achieve it.
party
post Aug 29 2014, 07:34 PM

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QUOTE(djay16 @ Aug 29 2014, 06:28 PM)
In your opinion what can one learn in HDPM and how transferable are the skills gained ? Btw are you in such role ? How long already ?

Looking ahead 10 years, and not to say that 10 years later anyone will still be in HDPM, it is good to know it the skills learnt would be able to lead down a path (future jobs/career) which would enable us to be able to support our own families on an average living cost. However if such thing is not possible then it would be a waste of time to be in such role. What do you think ?
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Thats bullsh*t. I don't know how to comment properly but you are looking at the wrong things.
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post Aug 29 2014, 07:42 PM

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QUOTE(chiahau @ Aug 29 2014, 07:40 PM)
laugh.gif

Apparently, I know a lot of people working under such role. I'm not in this industry myself. I'm just finding for a job that's offering me odd working hours so that I could focus my energy in doing things that I like for the time being.

10 years from now, it's what you'll make for yourself.

If you want to be lazy, you'll still end up being lazy at somewhere.
I think I have to agree with your opinion on this one.

Just very different perspective that we are looking from.
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Haha..I agree with you. Different perspective same conclusion.

If a person is lazy even if I let you be IB analyst and open hod vacancy also no use cause you won't be learning anything and fail to do it.
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post Aug 29 2014, 09:33 PM

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QUOTE(djay16 @ Aug 29 2014, 07:57 PM)
Hi, well IB analyst was just an example, it is very possible that some people may just want to work here for sometime then decide what to do with their life later or maybe plan to be entrepreneur in the future, to each his own. What I mean was that you never know where you will be 10 years later, but it there is a good chance it will be from the decision and skills which you acquire today.

And just to give an example regarding the comment on being lazy, even the hardest working chef cannot become a fashion designer as the skill set from his previous role is just too different. You can be the best of the best but it does not change the fact that you are your skill set, and your career path will depend on that to a high extent.

And yes maybe we are looking from a different perspective  biggrin.gif  , which is why we should just stick to factual answers and real life experiences

Maybe a good rephrase of the original question would be.
-What skill does one take away from the job in HDPM
-Where have ex-HDPM staff gone and expand their career
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Thats stupid example. I don't even need to comment further.

You are talking acquiring skillset and I told you that if one is lazy even if opportunity is presented it will still be useless but you go to compare chef with fashion designer. Why dont you then compare being engineer to doctor? Like that no job can ever suit you.

Anyway the post above me explain it as well.

party
post Aug 29 2014, 09:35 PM

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QUOTE(chiahau @ Aug 29 2014, 08:03 PM)
Since you want to stick to real life example....

I know an electrical engineer who's damn good in his job, and holder of 3 patents in some designs who quit his 5 figure job just to be a assistant chef in Australia.

Difficult? Yes. Impossible? Nah.

Which is what we mentioned many times earlier above, life is as what you make of it.

But to answer your question, since you want to be specific.

1. You'll get to learn about back end bank work. Risk management, reconciliation, margin calls and etc.

2. Nobody knows. Some stayed in HDPM while others may move to more better paying job such as Citibank CS or etc. Again, depending on what a person whats to achieve in his life?

HDPM will give you a decent kick start in your career, being able to work and understand the market and internal mechanism of the global market. How you make of it, that's another story?
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Thats quite stupid example he provided actually.

He want a skillset that can suit any jobs I guess. Like that no job will ever suit him. I mean, you think skills you acquire from being engineer can be doctor anot?

P.S: This is aside from managing skills.

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post Sep 17 2014, 09:50 AM

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QUOTE(djay16 @ Sep 14 2014, 04:29 PM)
How is the bonus structure like in the past few years for the HSS department ?

Currently having two offer, second offer high basic than HSBC but don't have history of bonus. Saw previously that HSBC gives "good" bonus, not sure how true is that.
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HDPM is not HSBC. Same like CITIgroup not CITIBANK. SCOPE not Std Chartered.
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post Sep 17 2014, 09:51 AM

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QUOTE(peppergarlic @ Sep 8 2014, 06:14 PM)
Hey guys... I went to Cyberjaya to do the assessment + interview for GSE post today... anyone else went there? biggrin.gif

I think(?) i passed all four levels... but kinda nervous to wait for the phone call from HR... my application form a bit 'comot' since got last minute touch-ups sweat.gif

The last interview with the manager he said will give phone call within a week or so... huhu the waiting is killing me. If don't get this job I'll feel quite sad since I'm really looking forward to it cry.gif

I heard some people got hired on the spot the same day they went for interview and was asked to collect offer letter as soon as interview ends... but my last interview the manager asked me to balik rumah wait for phone call... I wonder if it's just a nice way of telling me that I flunked..  sad.gif
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No more hired on the spot and take offer letter as soon as interview ends. Thats bull...HR need to conduct background check on all applicants.
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post Sep 22 2014, 09:38 AM

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QUOTE(peppergarlic @ Sep 22 2014, 09:34 AM)
Thanks guys! Anyway I received a call from them on last two weeks Friday (my interview was on last two weeks Monday) and I signed the offer letter last week laugh.gif

My question now is, how do you arrange the DTS bus schedule to cyberjaya? I read on the website that you have to pay RM300 for registration, is it true? Since I don't have my worker ID yet how do i arrange it with the DTS bus? (I'll start working this thursday) hmm.gif
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No need. To go for the induction, just call the DTS and register. Said you are new emps on 2-days induction to cyber. If you are based in KLC, you dont need to register for DTS.
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post Sep 22 2014, 08:55 PM

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QUOTE(peppergarlic @ Sep 22 2014, 10:12 AM)
Thanks for the heads up! I'm based in cyberjaya, so need the DTS bus to travel from ampang sweat.gif
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Then just tell them u going for induction for 2 days and will register later for regular one after getting id.
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post Sep 23 2014, 04:40 PM

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QUOTE(djay16 @ Sep 23 2014, 12:48 PM)
How come HDPM does not let you view the offer letter online but only on the day you have to sign it, what if there are term we do not agree with ?
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You can raise questions on the spot if you do not agree with the terms.

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post Sep 23 2014, 07:45 PM

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QUOTE(djay16 @ Sep 23 2014, 05:56 PM)
Yes, but what if you need to check on certain details ? Its possible right, since you don't know what have change in the offer letter compared to what was discuss during the interview.

Companies which do not send to you the offer letter and wants you to on the spot sign, i don't understand their motivation for doing so  shakehead.gif

Or the turnover is so high that people come and go, they don't need to bother if the person really wants it or not.  sweat.gif
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What kind of details you want to check?

If salary, you will only know on the day you get the offer letter and if you are not satisfied you can raise questions or choose not to sign. What makes you think can get special different treatment of benefits when interviewing with manager if the position is GSE? HDPM is very strict towards their benefits and policies and so far have never heard of anyone got different kind of policies.

You can choose not to sign on the spot.

They don't sent you the offer letter because they will explain to you in details when you collect it yourself. Most of the times, the candidates can't even understand the terms properly even with explanation.


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post Sep 24 2014, 12:19 AM

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QUOTE(djay16 @ Sep 23 2014, 10:40 PM)
I was told during the interview that it will be in KL, no idea about the working time, but if I am not mistaken when you interview you should know which team you are in and also discuss the working time. How can you not know that ? For me, it will be on rotational basis, so I think it won't be in the contract as the time table always change, I heard that other team you will be on permanent basis, but its possible it will not be in your contract also.

I am more concern about allowance, contractual bonuses, probation period etc.
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QUOTE(djay16 @ Sep 23 2014, 10:48 PM)
I have never work in a place where the offer letter was not given in soft copy format few days before you need to sign it. Also the better question will be what is wrong with giving it early ? Giving it early allow us to formulate questions prior to the signing date. I see no harm in sending it out earlier.

I appreciate that they will explain it on that day, but also prefer that it be given before the date to sign.

Imagine you think you will be in department A but then you get department B, yes you can straight say no, but at the same time wouldn't it be wasting your time going all the way to the office to know that ?

When you take a loan from a bank, do you want to read the fine print before you have to sign on the loan ? Yes there will be terms you don't understand also.

Anyway, there is nothing that can be change for now, thats life haha.
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Then it will be KL.

No. You may have a totally different managers or teams than the one during your interview. GSE is global title for everyone.

Rotational basis? Only call center is in rotational basis. Most probably what they mean is your working hours can change. Thats as far I know about in KLC.

Then welcome to the 1st place where offer letter and explanation given on the day you collect it. There is always the first time. Just like you can think why they need to give it earlier, they can also put out points that its much better to give on the day itself. Or did you ask them to provide you a soft copy first?

You can say no and asked to transfer to another department. Do you know your department?

Your example is totally irrelevant. At the same time, you can still choose to reject it.

Allowance, bonus, probation period should have been asked during interview NOT after.
To answer you, no allowance if you are not working in night shift or any works that require language other than english. Bonus depends entirely on your performance. I am not sure if you come in at this time the bonus will be pro rated or not. Probation period 6months.

This post has been edited by party: Sep 24 2014, 12:28 AM
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post Sep 24 2014, 01:54 AM

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QUOTE(wuhiq @ Sep 24 2014, 12:53 AM)
what time to what time will be only considered as night shift ?
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If I am not mistaken after 8pm
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post Sep 29 2014, 01:23 PM

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QUOTE(djay16 @ Sep 29 2014, 12:09 PM)
7 MONTHS BONUS ? you sure you are in HDPM and not HSBC ?
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You quote a 2007 post. That was 7 years ago. Those were the days.. laugh.gif
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post Sep 29 2014, 05:34 PM

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QUOTE(djay16 @ Sep 29 2014, 03:50 PM)
yeah even though its 7 years ago, it don't make sense fr them to give such big bonuses to cost centers right ?, would be good to hear from the OP,

2 months maybe la, life so great 7 years ago meh,
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few years ago..they have 2 performance review every year. Means your salary increase twice per year until... whistling.gif
Things were very good but as I said..those were the days. Most of the seniors from that time already leave the company.
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post Oct 1 2014, 12:42 PM

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QUOTE(chiahau @ Oct 1 2014, 12:05 AM)
How on earth can you fail a background check?

Unless you are a hardened criminal, I doubt anyone would bother to investigate too deep into your background what?  sweat.gif
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Not really.

He may have a record in CCRIS, CTOS or resume problems. whistling.gif and various others. Don't look down on background check nowadays. LOL

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