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Unifi Official TM UniFi High Speed Broadband Thread V36, READ 1ST PAGE FOR TURBO SPEED INFO!

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sHawTY
post Dec 5 2018, 03:21 PM

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QUOTE(owikh84 @ Dec 3 2018, 08:12 PM)
What do you guys think?
Aduh bro, you can afford all those watercooling and what not, buy your own router la, aiyo laugh.gif
sHawTY
post Dec 6 2018, 01:50 AM

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TM finally upgraded my UniFi Turbo from 500Mb/s to 800Mb/s
fruitie biggrin.gif

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This post has been edited by sHawTY: Dec 6 2018, 02:01 AM
sHawTY
post Dec 6 2018, 02:08 AM

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Any UniFi customers who are paying RM189 (before SST) & above for a 100Mb/s but only get Turbo'ed to 500Mb/s, directly reply to my post and I will guide you on how to get a fair treatment which you're supposed to get 800Mb/s
For anyone paying lower than RM189, sorry can't help you buddy

VERY IMPORTANT: DO NOT PM ME! I will not reply to your PM. Just post in here & I will reply as soon as I can

This post has been edited by sHawTY: Dec 6 2018, 08:54 AM
sHawTY
post Dec 6 2018, 02:12 AM

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Double Post

This post has been edited by sHawTY: Dec 6 2018, 02:22 AM
sHawTY
post Dec 6 2018, 08:54 AM

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QUOTE(stxksy @ Dec 6 2018, 08:39 AM)
Is paying 189.75 included SST count? Turbo-ed 500mbps user here.
No. The RM189 I mentioned earlier is before SST
sHawTY
post Dec 6 2018, 12:43 PM

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QUOTE(fruitie @ Dec 6 2018, 10:35 AM)
Wee, congrats! At RM 159? Wonderful. rclxms.gif
I don't think I will fight for mine...
Nope, RM189
QUOTE(abubin @ Dec 6 2018, 11:01 AM)
I am paying RM189. Before upgrade was 50mbps package. After upgrade it becomes 500mbps. So can I get 800mpbs upgrade from them?
Don't know if my method will work for you because you're from 50Mb/s
I'm from RYE 100Mb/s @ RM189
But you can try
QUOTE(woeikang @ Dec 6 2018, 12:31 PM)
how come your package (IPTV and discount wasn't same as mine)
Don't know and don't care
As long as I get the speed I want, my contracts remains the same (not renewed) & I'm still paying RM189/month, I'm not gonna question anything else

Will write the guide on this Saturday as I am very busy today & tomorrow
sHawTY
post Dec 6 2018, 01:22 PM

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QUOTE(jack2 @ Dec 6 2018, 12:46 PM)
I am paying RM250+ which I think it is quite expensive
That price better downgrade la bro
Overprice d
QUOTE(KKW @ Dec 6 2018, 01:08 PM)
Did they call you regarding about this matter or they just change your plan?
No calls, no SMS, no email, no update on my SKMM complain either

When I reach home last night, I check my router log and saw my WAN IP address changed. I was curious on why it happened so I did a speedtest
Only after the speedtest is completed I check my UniFi account in TM's website and saw my account was upgraded from 500Mb/s to 800Mb/s

This post has been edited by sHawTY: Dec 6 2018, 01:24 PM
sHawTY
post Dec 6 2018, 02:07 PM

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QUOTE(jack2 @ Dec 6 2018, 01:49 PM)
Which package is the best with lower price? Need to cut spending.
RM 129 for 100Mb/s
sHawTY
post Dec 6 2018, 07:56 PM

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After 2 days of using 800Mb/s which I previously was on 500Mb/s, it seems that 500Mb/s is the sweet spot
800Mb/s doesn't make much difference as the maximum download speed from Steam, Battle.net, UPlay & Origin is about 70MB/s (560Mb/s)

This post has been edited by sHawTY: Dec 6 2018, 08:01 PM
sHawTY
post Dec 6 2018, 09:16 PM

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QUOTE(pluginbaby @ Dec 6 2018, 09:01 PM)
True indeed. Only a house filled with multiple heavy downloaders will utilize 800Mbps. 300-500Mbps should be good enough for a medium sized family
I'm staying alone, 300Mb/s wouldn't be enough for me
The lowest I'll go for is 500Mb/s, nothing lower than that laugh.gif
sHawTY
post Dec 6 2018, 10:09 PM

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QUOTE(cstkl1 @ Dec 6 2018, 09:17 PM)
unifi started throttling torrents to 10mb/s??

check ppl. see how many areas affected
If you're talking about 10 Megabit/s, no
If you're talking about 10 Megabyte/s, also no

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Klang here
sHawTY
post Dec 6 2018, 10:21 PM

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QUOTE(jimmy.soo @ Dec 6 2018, 10:13 PM)
So my friend subscribed to RM129 100Mbps package, it doesn't comes with the HyppTV set-top-box. Can he use mine since I'm not using it?
No
Because HyppTV is not assigned to his account
sHawTY
post Dec 6 2018, 10:54 PM

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QUOTE(jimmy.soo @ Dec 6 2018, 10:28 PM)
Damn, that means if want need to pay extra RM30 mad.gif
That has always been the case
HyppTV was never free since the first day it was launched

Why the angry face?
Go check your UniFi bill buddy
sHawTY
post Dec 7 2018, 03:55 PM

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QUOTE(mikey8811 @ Dec 7 2018, 03:44 PM)
I am paying RM 179 now for 50 Mbps so I am better off to go to 100 Mbps for RM 129 if I don't get Turbo'd
You can't even get the 100Mb/s buddy
Because you're in a high rise
And high rise buildings can only support 50Mb/s max
sHawTY
post Dec 8 2018, 11:22 PM

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QUOTE(Verblassen @ Dec 8 2018, 07:50 PM)
However, I cannot seem to go past 300mbps (on WiFi 5GHz - I have a 500mbps Turbo Plan)
QUOTE(zragon @ Dec 8 2018, 09:34 PM)
Tested using 5Ghz but also can't pass 300mbps
Set the Wireless Mode to N/AC Mixed & Channel Bandwidth to 80MHz

However, take note that some old devices might not be able to go beyond 300Mb/s even if you set the settings as per my screenshot below

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This post has been edited by sHawTY: Dec 9 2018, 02:44 AM
sHawTY
post Dec 9 2018, 02:43 AM

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QUOTE(Verblassen @ Dec 9 2018, 01:22 AM)
@sHawTY - I got these speeds even on 20/40/80...
I'm not talking about 20/40/80
I said only 80
sHawTY
post Dec 9 2018, 06:00 PM

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QUOTE(Pepperboy @ Dec 9 2018, 05:25 PM)
Eh, I tot somebody here recommended Wireless mode to be AC only?
There is no option to set AC only
The only available option is N/AC
sHawTY
post Dec 14 2018, 03:28 PM

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Sorry for the delay guys, been travelling in & out the country non-stop (year-end mah sweat.gif )
Will post my guide soon
sHawTY
post Dec 16 2018, 04:01 PM

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Alright, as promised, below is what I did to get TM to fulfill their promise to give all UniFi 100Mb/s RM189 (before SST) to Turbo 800Mb/s without any increment of monthly bills
Originally, TM only provide upgrade to Turbo 500Mb/s where I feel that TM does not keep to their promise

This method is only applicable to UniFi customers where their original (before turbo) are paying RM189/month (before SST) for 100Mb/s. And for customers who only got Turbo'ed from 100Mb/s to 500Mb/s for RM189/month (before SST)
I don't know if this method will work for customers who are paying less than RM189/month (before SST)

1. File a complain in Aduan SKMM website: https://aduan.skmm.gov.my

2. Choose the categories as below
user posted image

3. Fill in all necessary details. Do not refrain from providing your IC number, phone number, email address & what not. You want SKMM/MCMC to help you, you will have provide all the details they require

4. In the "Problems Description", below is an example of what I typed:
user posted image

5. In the attachments, upload your monthly bill to proof that you are paying 189/month (before SST)

6. Also in the attachments, upload this page grab from TM News Portal
user posted image

The process will be long, using foul words & chasing them everyday isn't gonna help your case
sHawTY
post Dec 17 2018, 11:07 AM

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QUOTE(jonuslee @ Dec 17 2018, 10:57 AM)
Hi guys, want ask what's is the price for 800Mbps for those that get the free upgrade from 100Mbps?
It depends on how much are you paying while you are on 100Mb/s

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