Same like you I had disagreement with tm I rage quit their shitty streamyx last year now got unifi fiber I don't wish to re join. I am using i150 as my main home network and prepaid unlimited daily rm1 cap 3mb as my main phone line.

I am wondering did the website quota reset to zero last time? I never checked my but I did ask for reset twice so far this year due to slow speed but my quota erm never did reach 999. Usually I hit half of that. Eg atm I am at 236GB. My issue is more of digi oversubscribed/overused than quota issue with my speed.

Well they reset for me the two times I complain on live chat about extreme slow speed. But I never exceed 700gb each month at max usually 400-600gb. They even helpfully tells me I not reached cap but willing to try reset see if it helps. Nevertheless reset doesn't help my issue which is my area too many digi of users lol.

For Speedtest I don't recommend you try at Speedtest.net it's not accurate for digi. I have 2 lines 1 infinite 150 another is daily rm1 unlimited cap at 3mb. Speed test both at that site will give nearly same result of 12-40mb. When in reality the prepaid line doesn't go over 3mb. Fast.com or even speedtest.tm.com.my speed test shows that accurately unlike Speedtest.net

Here let me show you. Both test done on same phone same prepaid sim card.



This post has been edited by KopiChia: Nov 16 2021, 02:46 PM

Nowadays Digi just using same answer? Look at both reply identical. Top one was last week bottom was today. Last week says Sept today says end of month. No investigation cases closed within an hr. Anyone using router with the i150 line? Any speed difference between your phone and router? I am using Huawei B818 there is now significant speed difference.

Last year both on phone and on router I am getting maybe under 20mb speed. Now router I am getting 12mb-17mb speed but on phone next to the router I am getting 35mb-45mb

Edit: I tried ask live chat if they cap my router speed. Live chat keep insist I wait next month to ask them anything since their network staff resolve/close my report case.

This post has been edited by KopiChia: Jun 25 2022, 08:23 PM

Actually I said I return home I put my sim on my router at night it's tethering right. Our package should be unlimited that. B818 is newer than b618 however even thought suppose to be not as good it should be able to way higher than 12-20mb speed. Youtube got show locals get get 150+mb using it.

Issue is resolve when I use Huawei Manager switch to B7 signal seems weaker compare default but speedtest I am able get 60mb.

So I am guessing since our plans are outdated we won't be able to access 5G?


https://help.digi.com.my/en/support/solutio...w-about-digi-5g

This post has been edited by KopiChia: Nov 8 2022, 06:15 PM