From TIME's website, the offer for RM99 package is only RM100 off the first bill. The one you quoted is for the 500Mbps and 1Gbps packages.

Transfer location costs RM120, billed to existing subscriber.

I switched from Unifi 500mbps to TIME 100mbps. I find Time faster than the former most of the time.
I'd go for 100mbps and baru upgrade if the speed is insufficient after a week or two. You will only extend the contract slightly.

I installed my 100Mbps line last month. I got the C1200 router. The boot up time is so long.

Anyone experiencing outage like me at Bayan Lepas area?

PM sent...still out if service now.

Thank you for the update.

I'm extremely disappointed with TIME that such planned upgrade was not communicated to affected customers. Heck, the TIME CSO I contacted even had the audacity to ask me to reboot my modem and to check my optical patch cord.
I was told someone (presumably a technical person) would contact me in 2 hours but it's been 3 hours ady.

Four hours or longer outage is outrageous.

Still down...

TIME is still down at Bayan Lepas. From this afternoon.

Bayan Lepas TIME restored this morning. To those who didn't know, I discovered my connection down at 1330hours yesterday and only restored this morning.

Made me miss the reliability of UNIFI with zero downtime in all my 3 years of usage.

TIME has handled this outage poorly.

Understand the difficulty encountered. What can be improved is how it is communicated to those affected. I called CSO at 1345hours and was asked to do the usual modem reset and patch cable checking. CSO informed someone would contact me within 2 hours but no one did.

To my chagrin, I had to find out the actual cause from the internet on why my home internet connection was down.

Dear sifus,

I subscribe to Voice Max.
1. Can I confirm that calls to the 60 countries listed at https://www.time.com.my/sites/default/files...Call%20Rate.png are included in the free 300 minutes call per month?
2. What should I dial if I were to call, say, Singapore with 65 as its country code? Do I just dial 65 followed by the Singapore phone number? I can't find such information on TIME's website.

Thank you.


I would think so. In my case, I had to terminate Unifi by visiting TM Point. Else, they will continue to bill you. Another issue is whether your place can support two lines if the existing line is not terminated yet.

Thank you for the information. The exit code 00 is the piece of information I was looking for and I am not able to find it in TIME's website.

Please use a true Cat 5e or Cat 6 LAN cable. I said true Cat 5e because I've had cables labelled as Cat 5e that still cap my limit to 100Mbps.

Why would you want to buy new cable if the provided cable is sufficient? If it says cat 5e, it should be good since it's supplied with the modem.

Can anyone advise how to make a telephone call to say, China (country code 86) using TIME supplied telephone? I am subscribing to the RM10 voice call package.
What is the access code to dial? TQ.

Thank you so much for your prompt reply bro.

Anyone has issues with Taobao website slow loading when clicking on products? It opens up the main page pretty fast, but very slow/sangkut when viewing products.

When I use free Opera VPN, it can load much faster.

Appreciate any help...

WTA: Relocation

Anyone knows whether the technician needs to be present inside the new house (condo) when relocating, or we just need to bring our ONT and router to plug into the existing fibre optic port (meaning they just do it at their end or at most need to be at the condo general area)?

Reason for asking is the new place will be located in another state, so kind of difficult to arrange for someone to be there.