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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps

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Noname95
post Jan 5 2021, 04:53 PM

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Hi, i just got Time Internet 500mbps installed at my place. They provide a HG8145V5 router. The wired connection is up to stated speed, but wireless performance is only half of what stated. Anyone can advise on this ?

Below attached is speedtest done on installer laptop.
Attached Image
Noname95
post Jan 5 2021, 05:12 PM

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QUOTE(0204 @ Jan 5 2021, 05:06 PM)
You might want to test it using wifi 5ghz.
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This is 5ghz speed test by installer, 2.4ghz more worse. Lol

Below attached is 2.4ghz speed test done by me
Attached Image
Noname95
post Jan 5 2021, 09:47 PM

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QUOTE(0204 @ Jan 5 2021, 07:33 PM)
I see haha.. is it tested right next to the router?
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Yes bro. Not much different. Is this their HG8145V5 issues, the router not that good ? Previously using Unifi also can get full speed 300mbps on their given router.
Noname95
post Jan 8 2021, 05:25 PM

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QUOTE(Noname95 @ Jan 5 2021, 04:53 PM)
Hi, i just got Time Internet 500mbps installed at my place. They provide a HG8145V5 router. The wired connection is up to stated speed, but wireless performance is only half of what stated. Anyone can advise on this ?

Below attached is speedtest done on installer laptop.
Attached Image
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Hi Sifus over here, would like you guys to recommend me a router. Been contacting TIME internet to help me with this, told them my place bedroom areas don't have good lines, wireless speed is bad. They told me it's normal to get 250mbps-350mbps on 5Ghz network, suggested me to change channel for 2.4Ghz (which not helping much, just near to 100mbps), end up they just ask me to get new router & extender. Lol

My laptop has Wi-Fi 6 AX201, hope new router can utilize this & cover most of the house too, if not I got a TP-Link RE200 standby sweat.gif

Below attached is the 2 in 1 router place. It's at the kitchen inside a SoHo box.
Attached Image

Here attached is my unit floor plan. Red circle is where Optical Network Terminal at, green one is suppose where new router at (previously UniFi router is at here).
Attached Image

Thank you very much !!
Noname95
post Jan 8 2021, 11:02 PM

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QUOTE(Candy12 @ Jan 8 2021, 07:08 PM)
Do you work in your bedroom most of the time or spent most of your WFH hours at your living hall?
If you can afford it, wire up all your room with CAT6/E ethernet wall outlets for future proofing.

You can further expand your network in future by using additional switches in each individual room or buy a wall mounted mini APs/mesh units via wired connections turning it on only when needed.

For me I don't like to have a powerful WiFi AP right beside my head where I sleep for health reasons. I intentionally TURN off my 2.4G WiFi and only enable 5G for strategic reasons just "ENOUGH" to cover my workstation area which is part of my living hall.

You might want to know why I intentionally restrict my WiFi coverage area just enough to cover where I work. Firstly I minimize the chances of my neighbors interfering using jammers, listening and stealing my WiFi. If you just walk away from the living hall at my house, immediately you would lose the 5G WiFi signals right away. Also I would know that if there's an intrusion in my network, I can ALMOST be certain it's my neighbor which is stealing it because it's so weak the signal it makes it not even worth STEALING.

Second, it's for health reasons.  I don't want a powerful high frequency transmitter beside my head while I sleep. My bedrooms and TV rack in my living hall all have wired outlets to serve my needs.
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Dont have that much money and time to hack all my walls and do this now laugh.gif

Most of the times I would be doing my work & spending my times at the living room & got a TV box. But, would be ideal if i just could cover other bedrooms with WiFi signals since other family members spend their most their time in there.

I do agree on the health reasons too.
Noname95
post Jan 8 2021, 11:10 PM

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QUOTE(francistcc @ Jan 8 2021, 08:09 PM)
Ur 2 in1 router support mesh WiFi. Y not just get a mesh node from time to cover that area?
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Mesh is a good option instead of router ? I'm quite new to mesh, not really sure about it. If possible i don't want to sacrifice speed since that is what I pay and switch from UniFi. I'm okay as long as I can get almost full speed at living room, for bedrooms just need good WiFi coverage
Noname95
post Jan 8 2021, 11:13 PM

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QUOTE(jjj2 @ Jan 8 2021, 10:50 PM)
Hi, you may place an AP at the green marked spot if there is a network port there (there should be with this kind of design).

Thanks.
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Yeah there is a network port there.

Any recommendation ? Need able to provide almost full speed 500mbps , right now I cant get full speed with the provided 2 in 1 ONU . icon_question.gif

Should I invest more for WiFi 6 coz my laptop can support it, i do play online games most of the times and my work demand good network connection too.

This post has been edited by Noname95: Jan 8 2021, 11:22 PM
Noname95
post Jan 8 2021, 11:45 PM

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QUOTE(Candy12 @ Jan 8 2021, 11:26 PM)
You don't need much money to run direct ethernet cables concealed in cable covers along the walls just like your electrical cables.

Since you mentioned that connectivity in bedrooms are just for convenience, you don't need wiring to cover all rooms then. Stick with your original plan of relocating the router opposite the dining table as you've marked. Run just a single ethernet wire under cable covers along the wall further down the walkway leading to the bedrooms to somewhere right in the middle of all 4 rooms.Make sure you have a electrical socket nearby for convenience. Place just an AP there either wall mounted or on a small rack. Turn it on/off only when you need to access internet from your room on demand. That should be good enough to cover all 4 rooms.

The AP/mesh unit works just like a wired switch except its connects to your devices wirelessly. All routing functions will still be handled by the main router which you plan to place at the hall.

For your tv box, you might also want to run a cable across the wall to provide a port for your tv rack.

You probably need 2X 10M of CAT6E cables for both the bedroom area AP and TV box. That should leave you with 2 more spare ports on your router for other purposes maybe a closeby workstation PC.

Under RM300 should be more than enough if you can get reliable contractor or friend or DIY.
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Unfortunately, the walkway leading to bedrooms don't have any electrical sockets. Last time I was using a TP-Link Wifi Extender RE200 to extend the WiFi from bedroom 3, not that satisfy with the speed it provided, but serve it purpose la for my other family members who always stay in their room.

Any recommendation for the router which I plan to place at beside the TV / opposite dining table ?

Thank you
Noname95
post Jan 9 2021, 12:04 AM

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QUOTE(Candy12 @ Jan 8 2021, 11:55 PM)
You can consider using a PoE adapter then. It uses half of the set of wires inside your ethernet cable to supply electricity simultaneously with data through it to your wireless AP.

The router brand I'll leave it to the sellers here to give you a suggestion. smile.gif
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PoE adapter ... First time hear of this .. So means Router -> PoE adapter -> AP ?
Thanks for the suggestion on AP setup & location optimization advice though. Really help alot on my plan. thumbsup.gif
Noname95
post Jan 11 2021, 09:32 AM

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QUOTE(jjj2 @ Jan 11 2021, 09:13 AM)
Hi, please perform a test with direct cable connection of your laptop to the 2-in-1 ONT first, make sure you are able to get the expected bandwidth.

Then use the network cable in your living room connect it to your laptop and perform another round of test, if that gives you the same expected result, then only you go for some investment for wifi6 routers.

Thanks.
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Hi, yes. Direct connection using network cable in my living room is able to give stable 500mbps.

Thank you
Noname95
post Jan 30 2021, 10:08 PM

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Hi, I have called TIME to enable bridge mode on the modem. How do I really check if they enable it ? Seems no difference. Trying to setup my TUF-AX3000, tried dialed to PPPOE but keep saying No Internet. They told me Port 1 is enabled for bridge, ask me to connect the router to that Port. Did that, try setup AX3000 again as router mode, typed PPPOE credential, end up showing no Internet on AX3000 GUI cry.gif

This post has been edited by Noname95: Jan 30 2021, 11:30 PM
Noname95
post Jan 31 2021, 12:17 PM

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QUOTE(SilentVampire @ Jan 31 2021, 04:57 AM)
Tried the correct PPPoE username and password? If it is both correct, did you disable the VLAN tagging? See below:

1) From the web GUI, go to Advanced Settings > LAN > IPTV tab.

2) On the Select ISP Profile field, select TIME, or if there are no TIME, just select None on both ‘Select ISP profile’ and ‘Choose IPTV STB port’, and click apply.
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Yeah, these 2 are selected as "None".

How I did the setup was. At first screen, Click "Advanced Settings" -> Wireless router mode -> Require username & password (YES) -> PPPoE -> type username & password -> Enter WiFi information -> WiFI6 enable , Done.
Below attached are the setting page.

Attached Image Attached Image
Noname95
post Jan 31 2021, 02:35 PM

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QUOTE(SilentVampire @ Jan 31 2021, 02:22 PM)
Try disabling NAT.
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Tried that. Same no internet. Errr, the UI in their provided Huawei 2in 1 router got any difference after they switch it to bridge mode ? After they called me to tell me that their side enabled it, my WiFi name got reset , other than that, looks no difference than previous.
Noname95
post Jan 31 2021, 04:25 PM

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QUOTE(SilentVampire @ Jan 31 2021, 03:54 PM)
No difference after bridge mode. Are you sure you have the right PPPoE username and password though? It could be a simple issue of wrong PPPoE username / password.
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Yeah. Double confirmed with them on PPPoE credential. I also out of idea .... But if i change the WAN Connection Type from PPPoE to Automatic IP, it can connect though ... But that is not the correct way right ? It seems the dial up was done on the modem instead of my router
Noname95
post Jan 31 2021, 04:29 PM

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QUOTE(evofantasy @ Jan 31 2021, 04:02 PM)
silly question, is there a downside to modem+router vs router with ONT built-in?
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For my case. coverage not good, speed not up to par. 500mbps can only get 110-370mbps on 5Ghz WiFi most of the time.
Noname95
post Jan 31 2021, 08:32 PM

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QUOTE(patricktoh @ Jan 31 2021, 07:28 PM)
What's your MODEM IP and AX3000 IP?
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Modem 192.168.100.1
Router 192.168.50.1

Oh ... This means i need set IP manually when configuring ?

This post has been edited by Noname95: Jan 31 2021, 08:36 PM
Noname95
post Feb 1 2021, 04:56 AM

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QUOTE(patricktoh @ Jan 31 2021, 09:27 PM)
It's OK as long both are in different network segment.
NAT enabled at AX3000 router.
AX3000 Internet WAN connection type = PPPoE
No VLAN tagging. Can screenshot section for IPTV?
- Select IPS Profile = NONE
- Choose IPTV STB Port = NONE
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Here bro, the screenshot.

Attached Image

But I'm guessing Time hasn't update my modem to bridge mode. That's why it unable to dial PPPoE on router but Automatic IP work

This post has been edited by Noname95: Feb 1 2021, 04:56 AM
Noname95
post Feb 1 2021, 11:35 AM

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QUOTE(JuzJoe @ Feb 1 2021, 02:00 AM)
hi, I'm looking into upgrading/improving my home network including changing my router/ISP. I'm currently subscribed to unifi 500mbps with unifi TV which I never have the time to watch so I'm considering changing ISP. Can any1 share their experience with Time ISP? is 1GBPs available in every part of klang valley?
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Currently on 500mbps for a month. Their own provided 2in1 modem/ router sucks, so you will have to fork out some money to get new better one, scroll through last 10 pages of this forum and you will know.

If you getting 1GB package, i guess they provide better router though, need ask others opinion on this.

Cost & speed are fine, customer service is not good, live chat no ppl reply & email takes from 30minutes - 12 hours too. Need to call, no need wait but if , in my case not good experience too, I tried to ask them to enable bridge mode on my modem but they keep saying maybe will decline my request if no good reason given & will not provide any additional support since I bought my own router, not buying from their side. I don't have much time to call them on phone so been dealing through email, will feel want vomit blood, seems like their own people also don't have knowledge on their own product, maybe need ask them to escalate my issue to higher level who with more knowledge.

This post has been edited by Noname95: Feb 1 2021, 02:21 PM
Noname95
post Feb 1 2021, 05:14 PM

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QUOTE(patricktoh @ Feb 1 2021, 11:29 AM)
If you connect notebook (disable wifi) to the 2-in-1 Modem LAN-3 and could get Internet access then the Modem is not configured as bridge mode yet.

Check the notebook IP address after connect to Modem. Open dos prompt type> ipconfig /all

See what's under section - Ethernet adapter Ethernet:
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Yeah, I have internet connection over on that port. IP address 192.168.100.4 (preferred)

Means how ? Bridge mode not enabled ?

This post has been edited by Noname95: Feb 1 2021, 05:14 PM
Noname95
post Feb 1 2021, 09:28 PM

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QUOTE(blacktubi @ Feb 1 2021, 09:14 PM)
Would it be possible for you to try and login and see whether there's a page somewhere to change it to bridge mode?
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I did login. But there is nothing much i can do in there. I think they patch it with their version of firmware, what I can do & see inside is very limited. There's no option for me to change anything
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This post has been edited by Noname95: Feb 1 2021, 09:30 PM

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