TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps
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 Feb 3 2021, 02:02 AM
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#21
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Junior Member
44 posts Joined: Oct 2016 
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QUOTE(chiucheng @ Feb 2 2021, 08:59 PM)  Hi guys, is it normal to have upload speed higher than download speed? Seems to be the same even after i restarted the router...  This post has been edited by Noname95: Feb 3 2021, 02:08 AM |
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Feb 3 2021, 02:07 AM
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#22
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Junior Member
44 posts Joined: Oct 2016
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QUOTE(keatliang2005 @ Feb 2 2021, 01:38 PM) Hi, i also want my ONT on bridge mode as i wanted use my auss router as main dialer Call their hotline 1800-18-1818, tell them want use own router, change to bridge mode. I called 4 times they only manage to change it. Live chat no ppl reply, email take no less than 24 hours to reply but doesn't mean will reply u within 1 hour. So, the choice is obvious. Rmb to get PPPoE credential too if you don't have it.you request over phone or email ? they configure remotely ? thanks advise would be appreciated |
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Feb 4 2021, 10:43 AM
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#23
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Junior Member
44 posts Joined: Oct 2016
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QUOTE(keatliang2005 @ Feb 4 2021, 10:36 AM) ha ??? call 4 time ? i just called them. they said "later " will have a technician call me. The 1st 3 times I called, they said they will call me back after they switch it to bridge mode, the same people will call me back after that but did not change to bridge mode. The 4th call only they manage to change it. how's is your experience? did the customer service said "there will be calls" but actually no ? |
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