TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps
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 Feb 19 2020, 08:10 PM
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#81
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Elite
8,420 posts Joined: Jul 2008  
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QUOTE(HolyCooler @ Feb 19 2020, 05:22 PM) Let's say if i get one of these routers, what is the procedure to install this router? (I am using router not provided by Unifi, but i have totally forgotten what i did to install the router). Do i need to call Time to inform them before doing the changing? Or inform them after i have done connecting cables/wires to the new router? Unplug the provided router, connect to your router then key in the TIME PPPOE username and password. |
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Mar 5 2020, 10:27 PM
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#82
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Elite
8,420 posts Joined: Jul 2008
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Anyone facing slow connectivity issue on TIME currently? Klang Valley.
Getting just 200Mbps with 40ms high ping to local server on my 1G connection. This post has been edited by blacktubi: Mar 5 2020, 10:35 PM |
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Mar 10 2020, 10:18 PM
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#83
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Elite
8,420 posts Joined: Jul 2008
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TIME Performance have been really poor lately.
I have been facing frequent slow down and connection drop. Might switch to Unifi if condition persists.  |
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Mar 10 2020, 10:40 PM
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#84
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Elite
8,420 posts Joined: Jul 2008
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QUOTE(jjj2 @ Mar 10 2020, 10:30 PM) HI Bro, I just called TIME CS, they don't seem to notice any issue at their side as well. Mine still ok at least this week back to normal speed. Mind to check your fibre reading in ONU ? I'm worried your reading is kinda high. Thanks. Same poor performance even on a direct PPPOE dial to my fibre modem on my PC. Attached thumbnail(s) 
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Mar 11 2020, 02:23 PM
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#85
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Elite
8,420 posts Joined: Jul 2008
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QUOTE(jjj2 @ Mar 11 2020, 11:47 AM) Hi Bro, Thanks for the heads up. It happened recently and the funny part is it only happens at night. The reading is kinda high...it will result higher value in CO... can you pm me where is your location ? Has this been consistently slow like this for a week or 2 ? I suggest lodge a report with the screenshot for them to check at their side... 1Gbps line is kinda sensitive. Thanks. I will drop you a DM later. |
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Mar 11 2020, 09:29 PM
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#86
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Elite
8,420 posts Joined: Jul 2008
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Another day of slowness with TIME
 All ISP will oversell their bandwidth but this is getting ridiculous. Not to mention that their CS refuses to acknowledge the problem.  |
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Mar 11 2020, 10:27 PM
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#87
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Elite
8,420 posts Joined: Jul 2008
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QUOTE(jolmy @ Mar 11 2020, 10:13 PM) Below my speedtest for 500Mbps just now: Good to know I am not the only one with this issue currently. [/URL]I suspect this got to do with TIME's IPv4 Routing congestion. When browsing an IPv4-only website, I notice it slows down a lot today. However, on IPv6 enabled sites such as Facebook & Lowyat.net, everything feels fast as usual. Using IPV6 doens't seem to make any difference by comparing the latency of IPV6 vs IPV4 seems to indicate a congestion issue. » Click to show Spoiler - click again to hide... «  |
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Mar 13 2020, 08:57 AM
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#88
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Elite
8,420 posts Joined: Jul 2008
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I would suggest everyone to submit a report to TIME. This is getting worst when so many people are affected .
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Mar 14 2020, 10:33 PM
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#89
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Elite
8,420 posts Joined: Jul 2008
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Another night of slow TIME performance. I would advice everyone who wish to apply to TIME to hold off until this is resolved.
High ping and slow speed every night and this has been going on for a week now. Attached thumbnail(s) 
Attached image(s)  |
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Mar 18 2020, 03:01 PM
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#90
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Elite
8,420 posts Joined: Jul 2008
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Are you guys getting the speed you paid for lately?
I paid for 1Gbps but currently I am getting not even 200Mbps.  |
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Mar 18 2020, 03:22 PM
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#91
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Elite
8,420 posts Joined: Jul 2008
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stasio Ryutaro
Thanks! I am in Subang Jaya. Feels like a congestion issue at my location. My neighbor been having the same issues lately as well. Been happening for 2 weeks and still not getting any solution.  |
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Mar 18 2020, 04:36 PM
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#92
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Elite
8,420 posts Joined: Jul 2008
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jolmy What is the speed you are getting and where is your location?
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Mar 18 2020, 07:09 PM
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#93
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Elite
8,420 posts Joined: Jul 2008
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SkyToLove
We need to get this escalated. TIME is overselling bandwidth and this has gotten too worst now. Time to get SKMM involved. https://aduan.skmm.gov.my/ |
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Mar 18 2020, 08:37 PM
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#94
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Elite
8,420 posts Joined: Jul 2008
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QUOTE(jjj2 @ Mar 18 2020, 07:56 PM) Hi Bro.... what's the 'good' speed you can get from speed.time.com.my ?? Also how's the outcome for that day's checking ?  TIME has been inspecting for 2 weeks without any reply to me. I guess there's nothing they can do apart from adding more uplink to the OLT for my area. QUOTE(rizvanrp @ Mar 18 2020, 07:58 PM) Just moved to a new place last week and got my TIME installed yesterday. Immediately put in an EdgeRouter and everything was working fine until the lockdown. Agree it looks like TIME is heavily oversubscribing their bandwidth with some AQM/QoS thrown in. Getting 40ms++ first hop latency to the BRAS and packet loss. On other TIME sites nearby where I have remote access to the routers on site, they don't seem to be having this issue so it looks to be congestion at the metro-e uplink into the buildings MDF. It is looking more like an area wide disruption as another condo nearby been having poor performance as well.TIME is not going to fix this until more people is complaining. |
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Mar 18 2020, 09:45 PM
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#95
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Elite
8,420 posts Joined: Jul 2008
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 What a joke, back to Streamyx era speed and latency. TIME used to be great when they are still new. They are overselling too much resulting to this kind of speed now.  |
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Mar 18 2020, 11:20 PM
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#96
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Elite
8,420 posts Joined: Jul 2008
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QUOTE(icebryanchan @ Mar 18 2020, 10:39 PM) seeing the speed drop complain from you guys, and look at my full speed Unifi, I am kindna hesitating want to move to Time or stay with Unifi. One thing I realize recently is Unifi's oversubscription ratio is much better than TIME. While I am on Unifi, I never face speed issue to local server.For TIME, it happens on a daily basis at night but it's never been too serious for me to complain until recently. I might move to Maxis OnePrime, unlimited 4G and Maxis been doing very well lately. Maxis customer service is also the best in the business. |
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Mar 19 2020, 02:54 PM
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#97
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Elite
8,420 posts Joined: Jul 2008
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Just called TIME to check on my ticket as I have not received any updates over 24 hours. Call center overwhelmed and they will only take down your phone number and call you back in 2 hours.
Unfortunately, they didn't call me back. |
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Mar 19 2020, 11:08 PM
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#98
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Elite
8,420 posts Joined: Jul 2008
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My connection has recovered. Good job TIME.
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Mar 21 2020, 10:32 AM
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#99
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Elite
8,420 posts Joined: Jul 2008
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QUOTE(dexth @ Mar 20 2020, 06:49 PM) wanna ask noob question. I am on TIME 500 MBPS, on provider wireless router and Asus Strix z390-e gaming which is with 802.11ac Wi-Fi, i can only get ~160mbps (20mb/s download) on 5Ghz network. Any advice how to improve this; which part needs to be replaced for better speed? thx in advance. You need a better wireless router. There are a lot of options depending on your budget.On LAN, I can get full speed. Intel® Wireless-AC 9560 ‧ Wi-Fi 802.11 a/b/g/n/ac ‧ 2x2, supports MU-MIMO |
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Mar 21 2020, 03:21 PM
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#100
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Elite
8,420 posts Joined: Jul 2008
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QUOTE(dexth @ Mar 21 2020, 12:45 PM) Thx. Abit confused as the Archer ac1200 advertised 5ghz band shud reach over 800mbps? Not all routers are built equal, many factors will affect the performance of a wireless router. Any good recommendation? Good price performance ratio. From tplink The Archer C1200 upgrades your network with fast AC1200 Wi-Fi. Dual 5 GHz (867 Mbps) and 2.4 GHz (300 Mbps) bands send up to 1167 Mbps total AC Wi-F TP-Link C2300 is probably the best in terms of value. ASUS RT-AC86U is another good candidate. |
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