Hi all, wanna get some opinion from you guys. Currently Im staying in 1200sqft condo with using Maxis home fibre. Im intend switch to Time Fibre with 200mbps plan after few months. is it recommend to replace other brands wifi router or stick with the device provide by TIME?

TIME is getting crappier and crappier after COVID.

Even I'm surprised by how smooth Unifi is these days compared to TIME.

hey all just gotten time after unifi been quite erratic recently in my area

I am using the archer AX20, so i setup as quick setup just putting in username and password through PPPOE like how i setup unifi, it still shows that i dont have internet.

is there any added step that i am missing? Thanks

Did you already set the 2 in 1 router/ont into bridge mode?
You can ask CS to do that for you

Also I think time might use VLAN 499

Weird. I call TIME today and said when browsing EU websites it is very slow. The officer checked my connection say no problem, and say nothing wrong.

I said "has TIME received any similar complaints?" which she responded "No."

I asked for the second time and said "are you sure?" which she responded "Yes, they haven't heard any complaints about EU slowness issue"

She basically just shrugged me off

Looks like normal call wouldn't make them take this seriously

Even browsing not possible for some location.... 

Anybody close to TIME to ask what's going on ?.....

Where is "here" ?
Seemse I am not alone.

Btw,
in the mind time, browsing improve  a bit.....

Anyone here having issue international sites, and anyone got problem accessing Twitter wont load?

my home facing internet issue just this morning. it happens at random where sometimes the internet is OK and then the next minute there's no internet.

i tried rebooting the router but that helps only a little. so i run the diagnostics in the router provided by TIME to see what went wrong hence got the error message.

now the internet seems to have resume on its own as i didn't mess the ONT Authentication that set up by the TIME service engineer.

Hi sifus, need some advice from you guys for my new house (double storey) setup which I recently signed up for their 1Gbps package that comes with 2 Dual Band Wireless Optical Network Terminal (not sure whether to call it router or modem anymore because they're 2-in-1 now):
1. HG8245X6-8N-30
2. HG8145X6

My fibre optic point is at ground floor at the TV/ Living area, hence that would be connected to the 1st unit (HG8245X6-8N-30) and at the ground floor, I can get close to 800+Mbps which I'm fine with. But now, when I'm upstairs, I can only get about 400+ Mbps (without using the router/ 2nd unit they gave). So then, I've tried putting the 2nd unit (HG8145X6) upstairs at the common area and when I did speedtest, the speed I'm getting is only about 300 Mbps (even slower than without using this router).

My question is, how can I improve this so that I can at least get the same speed both downstairs and upstairs?

Not sure if it will help, but I have 2 RJ-45 wall ports downstairs at the TV area beside the fibre optic point and 1 RJ-45 port upstairs at the common area (picture for reference below)

Allo seems like a really decent small provider with great connection quality. Heard many good things about them as well.

I am on the same boat as well, considering Maxis 1Gbps@RM159 promotion.

Finally terminated TIME, retention team offered free 6 months for 1Gbps plan with 24 months contract renewal. No discount provided.

Didn't take it and need to wait 30 days for service to be fully terminated.

Those contract ended who wish to stay with TIME can try to apply for termination. You can cancel the termination request within 30 days so no harm trying.

I am moving to Maxis as I don't think how it can be worst.

Sadly I cant perform direct comparison as Maxis will reuse the same fibre line from condo riser to my unit.

However, I currently have access to Unifi 500Mbps at my relative's place and it's definitely better than TIME. At least I can browse Twitter normally.

Lately I even notice some non-mainsteam YouTube videos are buffering on TIME's connection and I don't have such nonsense on any other ISPs.

I can speedtest with Singtel server but the latency and speed are not good.

I'm on 1G plan, never got the 161 range, always been 202

When TIME will be back to "normal " ?  :confused:

If not mistaken , is almost a month like this.....
Same as me, but I have +RM10 for phone.

U have no contract? Can switch so fast?