Dealing with Time Customer Service is like pulling teeth. They are of no help and if any marginal at best.

You may want to facilitate your registration & installation with the Time reseller in here. They are really helpful in assisting you to get your installation done. The guy that helped me is Yeap CH, he is lurking somewhere in this topic. Look him up.

Good luck!

This is my bad experience with TimeBroadband.

I have applied new connection with Time.
Installation scheduled at 15 June 2019
Received called from some guys said that need to reschedule due to blocker at my service apartment and probably done by 18 June 2019.
So I'm fine with that, since than till today, nobody called and update what is going on.

Called to CS, all the shit and common answer from team.
"We have escalate to the team"
"We are helpless too"
"We don't know what is going on"
"Please bear with us"

Dude, I need my broadband to be up to my work nature.

Sigh, this Time Broadband have the same mentality and efficiency as UniFi, I thought they are much different but not really. Sigh.....

hi, i jusr sign up rm99 package, they dont provide free dect phone already?

I'm having service disruption again today in Penang Georgetown area.

This is the 3rd time in 2 weeks already. Even I didn't get this problem when I was using my streamyx few years ago.

The internet will running just fine for about 1-2 minutes after I restarted the modem. Then it will down for few hours. After dew hours of down time, it was fine for few days. Then it is down again now. 

Anyone here know the process of transferring ownership?

Is Time down? Taman Molek @JB cant access now.

Is this normal?If not how do I fix this?

Old Klang road area down!

Hi Bro

Is up now.

Thanks

WARNING: Potential scam masquerading as an official TIME offer to win a mobile.

I was browsing the internet this morning and a page with all of the familiar Time logos and colour schemes popped up in my PC browser - "Time customer reward program". Asked me to fill in a survey, for which I would get the chance to win an iPhone or Galaxy 9S for just the postage.

I filled in the survey and found I had won, a choice of an iPhone XS or an S9.Just have to pay the RM5 postage. Has to be a scam, right? The domain name of the survey page was mobilevl dot com.

I think Time should be informed.

Down from Penang Jelutong

yup. me too

is current time promo good?
RM99 100mbps with rm100 on first bill.
or RM139 500mbps more stable?

guess voice call service too noob. worth for the free dect phone?
RM2.5 x 24 = RM60 for RM149 DECT phone

Dear administrator,

I hope you can proceed to setup infra at Pangsapuri Danau Perintis, Puncak Alam.

just wanted to know, how much request from resident, for at least , to setup infra for apartment. how many number of request minimum.

Hey guys, I signed up for TIME 500Mbps, and with the speedtest I got is around 200Mbps. This was tested with my phone and PC through WIFI. I'm not keen with cable.

I would like to maximize the capacity that is given. Should I change the router or any others way I can reach 500Mbps or close?

Currently the router that I'm using is default given by TIME, which is Archer C1200

hei guys, didnt read earlier threads.. would like to get Time Fibre for my unit, any person here can assist me?

Old Klang road down again.

morning bro, i restart the router twice and it works now.

But do you know why like that?

bro how to update the firmware?

I received a call from a self proclaimed sales guy that he is able to help me switch from my unifi to TIME subscription with free router upgrade and no extra 1 month deposit. Do you guys think it is genuine? Or does't it has extra cost? I was planning to sign up through the official TIME website but i noticed I have to pay almost RM400 for the router separately, on the other hand the sales is offering me a free router....