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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps

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stij
post Oct 17 2018, 07:25 PM

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QUOTE(FusionXY @ Oct 17 2018, 06:55 PM)
Hi, to perform direct connection to ONU. You must get your PPPoE details ready and connect to ONU from Laptop bypass the router and see whether you can get speed.

Check your link speed on your laptop as bro wirelessbuyer mentioned.

Do let me know if you need further assistances.
Downgrade from which plan to which plan?

Thanks
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From free upgraded 500Mbps to 100Mbps (?)
stij
post Oct 18 2018, 11:51 AM

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QUOTE(fookinell @ Oct 18 2018, 11:06 AM)
What is the best way to get in touch with Time customer service? I tried raising a ticket, e-mail, call & text via FB messenger but no response. I am new to Time, is Time really bad at customer service or they are just overwhelm due to the attractive package that they offer.

At least with TM, they will answer your call and reply to your message, whether they can resolve your issue is a different matter, but TM do respond.
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I think only email and FB messenger they do not reply to use, try using TIME application for iOS or Android and go to the support menu there bro, mine is directly answered just yesterday in minutes
stij
post Oct 18 2018, 11:53 AM

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Yesterday evening 17/10/2018 requested to downgrade my plans from 500Mbps to 100Mbps and voila now already at 100Mbps, but reset my contract term to 24 months which should be 16months left 🤣
stij
post Oct 18 2018, 01:19 PM

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QUOTE(chuahcs79 @ Oct 18 2018, 12:53 PM)
Is your downgraded 100Mbps speed stable and full 100Mbps?
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Using speedtest app for iOS gimme 105-109 Mbps using Fast.com app for iOS gimme 110-130 Mbps , haven’t tried using cat6 cable connect to my Macbook n download using folx from apple server (can try download ipsw) maybe will gimme full and perfect 100Mbps IMO.. Worth to downgrade if for me, because I’m not a hard downloader or streamer , just sometimes will stream netflix HD

Edit : added attachment

This post has been edited by stij: Oct 18 2018, 01:21 PM


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stij
post Oct 18 2018, 02:37 PM

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Is there any business opportunity here? I mean like who’s in charge for TIME retailer connection? Thanks in advance, really appreciate and excited to do this smile.gif
stij
post Oct 19 2018, 02:51 AM

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QUOTE(actisys @ Oct 19 2018, 12:51 AM)
1 laptop, 3 mobile phones, 1 IPTV and 1 CCTV ...  some time will use another laptop ..
( not console player, not pc gamer. only play mobile game )

For wifi speed 480Mbps +- .. when im in living room .. if at my own room will be 180-220Mbps
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Just sharing, I have 1 Macbook and rarely connected bcs only to download Box Offices, 4 5GHz devices, will connect to 2.4GHz if using extender, used to be 100Mbps ugraded to 500Mbps and now manually downgrade the speed to 100Mbps again, for me, more than enough bcs I only play PUBGMobile (which consumes real low bandwidth) and 1 Device for Netflix or Viu or iFlix and 2 other devices not at the same time only for stalking Instagram LOL

If you heavy downloader maybe suits you that 500Mbps, I rarely download, 100Mbps just way too much for me hahahaa.. if got 50Mbps plan with RM50 maybe I’ll take it biggrin.gif
stij
post Oct 19 2018, 02:57 AM

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Ah ya, if I’m doing something wrong please notice me and my apologize

I bought a J5Creator USB3.0 to Gigabit Ethernet cost me RM140 and 2metres Cat6 cable cost me RM20

After downgraded to 100Mbps I no longer use it, last time just tried and works and decided to downgrade, so I’m gonna sell it if anyone needs it can PM me, COD also can I live in Georgetown area Penang Island, all in perfect condition, price RM110 thanks

This post has been edited by stij: Oct 19 2018, 02:58 AM
stij
post Oct 19 2018, 12:03 PM

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QUOTE(terdit @ Oct 19 2018, 11:32 AM)
where to get my username and password for TIME?  tongue.gif
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If you know the login password for the router then u can login inside (usually from 192.168.0.1) and go to Internet Connection section to see you user name and password for the PPPoE

As attached

This post has been edited by stij: Oct 19 2018, 12:22 PM


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stij
post Oct 21 2018, 09:54 PM

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QUOTE(xKeneshirox @ Oct 21 2018, 09:50 PM)
NAT Boost enabled. No antivirus or firewall. Still the same.
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Hi bro, according to the Motherboard type u given, I think it’s not supporting Gigabit since 500Mbps also need Gigabit Ethernet Adapter and minimum Cat5e cable

But you can try first updating you router from here
https://www.time.com.my/updatemytplink/

Do update us if you got any questions, I will try to help biggrin.gif

This post has been edited by stij: Oct 21 2018, 10:25 PM
stij
post Oct 22 2018, 01:34 AM

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QUOTE(wirelessbuyer @ Oct 22 2018, 12:58 AM)
Actually his motherboard do support gigabit speed on LAN, as per this link, https://goo.gl/oTrjTW (I've checked for all revision as well)

I would suggest for you to check the ethernet adapter speed (sometimes called as link speed) on your windows machine first. Refer here, https://goo.gl/Vfq65o. Check whether it is showing as 1.0Gbps or 100Mbps?

From the previous discussion, the most common issues that is bottlenecking the speed is as below:

» Click to show Spoiler - click again to hide... «

If all of the common issues above is not related to you, then you might need to connect directly to your modem from your PC via LAN (this will bypass the router). Just setup a PPPOE connection on your windows with your PPPOE username and password. Here, you can perform speedtest to check the 'raw' speed that is coming from the ISP.

I hope this will help.
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Hi thanks for correcting me, so does it mean that he needs to flash / update the BIOS / MB if he unable to get the speed ?
stij
post Oct 22 2018, 03:28 PM

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QUOTE(shiunlei @ Oct 22 2018, 02:16 PM)
Hi all, Time allows existing user to downgrade from 500mbps @ RM139 to 100mbps @ RM99 with one condition, 24 months contract renewal. Does anyone know if this 24months is on top of existing contract period or start as fresh contract. Thanks.
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Contract will be reset fresh to zero
stij
post Jan 7 2019, 08:44 PM

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Hi, sorry I have a question, now my router TP-LINK AC1200 from TIME is it possible to make it as repeater or extender? Like Access Point , thanks in advance...

 

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