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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps

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doomx
post Nov 13 2020, 03:37 PM

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QUOTE(604weekendwarrior @ Nov 13 2020, 03:35 PM)
ok then i'm not the only one...  I have to reset the modem every 15mins.
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Yeap realise since this morning it’s keep showing me connected to router but no internet. Then keep getting more and more frequent. Hopefully everything will be alright since it’s going to be the weekend
doomx
post Apr 24 2024, 12:06 PM

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hey all just gotten time after unifi been quite erratic recently in my area

I am using the archer AX20, so i setup as quick setup just putting in username and password through PPPOE like how i setup unifi, it still shows that i dont have internet.

is there any added step that i am missing? Thanks
doomx
post Apr 24 2024, 01:16 PM

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QUOTE(ChenKaiWen @ Apr 24 2024, 12:20 PM)
U need to call time self care and request bridge mode
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okay, this is the only way yeah need to call to request for bridge mode. make sense why cannot connect then will do it now.

QUOTE(PRSXFENG @ Apr 24 2024, 12:20 PM)
Did you already set the 2 in 1 router/ont into bridge mode?
You can ask CS to do that for you

Also I think time might use VLAN 499
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Thanks you will call CS. i had a live chat with the CS

They mentioned dont need bridge mode, i can just unplug their router and use my ax20 and just plug and play.

let me try to see if i am doing something wrong or what

This post has been edited by doomx: Apr 24 2024, 01:44 PM

 

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