Hi,

Does Hotlink has an eSIM option? Switching to the iPhone XS and planning to use Hotlink eSIM as secondary number while in Malaysia.

TQ

Anybody have any experience with eSim? Maxis offered eSim for the Huawei Watch 2.
https://www.maxis.com.my/en/personal/plans/...plans/esim.html

Samsung Galaxy Watch (Sept 2018) comes in the LTE version which carries the eSim card embedded. Am keen to try this, if it arrives. lols

Hi y561994,

We only offers e-SIM under Maxis service (postpaid).

Thank you

Will hotlink offer e-sim? If not, time to switch telco!

seriously? then is time switch telco

I think you need to wait Maxis or whatever telco to announce the option. Plus the dual sim function will only be available on a later update https://support.apple.com/en-my/HT209044

You mean maxis will support s-SIM for (apple devices?) Apple watch, iPad & iPhone?

Which telco support E-Sim other than Maxis ?

Digi forum, same query. Digi representative replied -->More info will be provided soon!

https://community.digi.com.my/t5/Postpaid/E...e-XS/td-p/49669

Hi ,

At the moment, E-SIM currently offered in Postpaid . At the moment only applicable to be use with Huawei Watch 2.

TQ

when will esim be available on hotlink and maxis?

I think so far only Maxis support esim... switching telco won't help.

2020 now so any update?

2021 now so any new update Hotlink (prepaid) allowed to use esim?

Almost all telco only offer esim for their higher end package 🤦‍♂️

so cannot e-sim with hotlink prepaid?

Digi
Digi eSIM is available to all customers on Digi Postpaid, Digi Prepaid, & Digi Broadband plans.

U Mobile
Prepaid and Postpaid customers are eligible for U Mobile eSIM. Customers can walk into the nearest U Mobile Stores and request for an eSIM. The supported U Mobile eSIM devices are as below (updated list):


Yoodo, Tune Talk & XOX
While major Telcos require their customers to walk in to a service centre to get an eSIM, MNVOs such as Tune Talk and XOX and Yoodo (a digital prepaid service from Celcom Axiata) process the eSIM replacement request online.
Yoodo, Tune Talk & XOX all operates on the Celcom 4G/3G/2G network.


To find out more, can refer to the article below, quite comprehensive.
https://www.malaysianwireless.com/2020/09/e...GzNAhCjcnBszQel

Mac 2022 now. e-sim for hotlink prepaid yet?

No unfortunately. But with rumour rife that iPhone 15 (year 2024) may no longer offer physical sim slot, it's just a matter of time that Maxis extends eSIM service to Hotlink Prepaid since they can't afford to lose their Hotlink Prepaid users using iPhone.

What is current status for Hotlink eSIM?

Still the same, eSIM is only for postpaid.

Celcom also doesn't offer eSIM for prepaid.

Strange how Digi, Umobile able to offer eSIM for prepaids but biggest telco couldn't.

Any update on e-sim for Hotlink? How about Hotlink Postpaid?

https://www.maxis.com.my/en/faq/products-se.../sim-card/esim/

looks like hotlink postpaid can support esim

Hi, can anyone confirm is esim available for Hotlink Postpaid? Anyone using it?

The post above yours literally confirmed that eSIM is available for Hotlink Postpaid though.
I have friends who use eSIM and basically it has no difference when compared to conventional SIM

Really think Hotlink should allow esim for prepaid. It’s cost saving for them too, no? ie: can reduce amount of physical sim cards to manufacture + lower manpower needed at physical branches.

yeah. i need esim.. damn... stoopig starfxxk and sinktel in lion city do not even support esim for postpaid.

so lion city (physical sim) + hotlink (physical sim) = i could not use both on my iphone.
i can only do lion city (physical sim) + yoodo (esim).

yes. totally no difference. it is even better becos no need to poke the hole to swap sim card (if needed).

I use Yoodo too. Ok I don’t work/go to Singapore so no idea about their esim situation there.

I really like Yoodo’s esim. Took literally 5 minutes to setup (bought small data plan and random num to play around with esim). Just don’t see a future with Yoodo yet because they are in a state of limbo due to CelcomDigi merger.

Yeah yoodo is what I enjoy now. Becos celcom network is good in whole bolehland in terms of coverage. Esim is really seamless to setup. I just want to want to keep this pantas plan on my main bolehland no.

But I need to use random no for yoodo on my iPhone.

Not sure what will happen to yoodo eventually. Just enjoy while it still exists. It is really good for light user. 20GB is more than enough for me per month unless I am on travelling to other state. Just paying rm20 per mo is nice.

Yeah I'm thinking of porting out my main hotlink to Yoodo but it won't be soon. Or may never happen if Yoodo's status is uncertain.

But back to Hotlink. Still annoying why they cannot offer esim. I mean it'll cost them less CAPEX to do it. Ughhh.

I checked from Maxis FAQ, it seems hotlink postpaid supported esim for my watch. And just called CS, she confirm support esim under hotlink postpaid. Anyone tried? Am going to try end of the month. Need to change from postpaid to H.Postpaid first.

Hotlink follows Maxis, eSIM is available but only for postpaid.

don't forget once you use esim on hotlink postpaid, then your phone cannot use the same number also

Unless use maxis postpaid and subscribe their watch plan

Yes, you are right. I just dropped by to their centre in sunway few days ago.
In order to use esim in watch which share the same number in my phone, only maxis postpaid 98 and onwards is supported.

...

on iPhone, there is a convert to eSIM option in the iPhone menu. I am on Hotlink prepaid and i manage to get till the conversion page (redirected to Maxis webpage) where they ask me for IC/Passport Number and email address used to registered.

After a few tries, i got the IC/Passport Number correct but the email address always shows as invalid.

@Hotlink would you advise if i can get the registered email address from you?

This is because eSIM is not available for prepaid user.
Thus the process will never success if you are trying to do so.

Hope Maxis is listening that those prepaid user have been waiting for so many years

They say esim is problematic if you factory reset your phone, need to go back SC to get new esim. That's why I'm still using nano Sim for convenience

Factory reset can choose not to delete the esim.

why hotlink not available the 5G sim card ? last week i go change my sim card only give me 4G sim card.

Can I try ?

Your iPhone did not offer u convert to eSIM ?

I am using hotlink. Prepaid. The option is shown but when trying to convert it will fail.

U connect to wifi and try ?

nothing to with wifi or using cellular data.

hotlink is not eligible for esim conversion (via iphone). only maxis postpaid can.

Already said not this issue. I can go to the maxis page. Only that my no is hotlink and not maxis postpaid so cannot.

That new 4G sim can also receive 5G services. Don't worry.

For hotlink, you need to walk in to maxis centre to change sim to qr code. It can be done, i went with my friend before.

serious?

Hi, may I get your confirmation that if he is changing his HOTLINK POSTPAID into eSIM?
This is because accrding to Maxis, only Maxis & Hotlink Postpaid can change to eSIM.

For this thread, people is asking about if HOTLINK PREPAID able to get eSIM

This post has been edited by lowkelvin: Jan 29 2024, 02:30 PM

Is prepaid. Has to be their own centre like Gardens, Sunway, KLCC type of centre i think …

I went to Maxis Center @ Low Yat Plaza and both of their staff told me there is no eSIM for Hotlink Prepaid
I went when 3 weeks ago, 6 Jan 2024

Let's me try if I can walk in to another Maxis Center for this coming weekend

This post has been edited by lowkelvin: Jan 29 2024, 08:30 PM

You went for sim replacement or you want to buy a Hotlink Prepaid with esim? I think you cannot buy Hotlink Prepaid with esim. Previously I went for sim replacement. Will confirm again if any different.

This post has been edited by p4n6: Jan 30 2024, 07:58 AM

https://www.maxis.com.my/en/faq/products-se.../sim-card/esim/

Who is eligible to activate eSIM?
Maxis eSIM is available for all Maxis mobile postpaid customers including Hotlink Postpaid and Corporate plans. It is available for new line registrations and existing customers.

Is it a Hotlink "Postpaid" that got the esim ?

This post has been edited by pvateme: Jan 30 2024, 08:02 AM

SIM replacement. I was asking if I can convert my existing physical SIM to eSIM for my Hotlink Prepaid.
No possible.
Even the staff can only suggest me to go for Hotlink Postpaid for eSIM.

This post has been edited by lowkelvin: Jan 30 2024, 11:31 AM

ya i went to maxis centre also. hotlink prepaid cannot be converted to esim...

kena tipu. waste of my time. wtf...

eSIM is now available on Hotlink Prepaid, just got it done at Maxis Centre

Refer here for more
https://www.maxis.com.my/en/faq/products-se.../sim-card/esim/

Went to Maxis Centre at The Garden and EkoCheras
Both mentioned their system is not ready yet
And both staff doesn’t know the new FAQ

I have it done at NU Sentral ya FYI

how much did you pay?

When you get a chance in the future and know you will pass by the Maxis Center, do the eSIM conversion on your iPhone. In case anything happens, you can walk in immediately to get a SIM replacement.

I converted my Hotlink… but it is Postpaid SIM card when I went to the shopping mall last time during weekend. I did it while walking from the car park to the mall with personal hotspot from another device. It was a smooth experience, but took some minutes to complete the process. Be patient yah.

I also remember when I swapped my iPhone from the 14 Pro Max to the 15 Pro Max. I just did the eSIM transfer without needing to get a new esim QR code from the Maxis Center.

By the way, nowadays, the staff at Maxis Centers really lack training on their company’s products and services. They only focus on hard-selling devices with contracts, postpaid plans, and fiber plans. For customer service, it seems they prefer you don't come in, as there's no commission involved. They even dare to tell me cannot port-in to Prepaid plan. Only Postpaid available. Not the dealer, is the Maxis Center.

This post has been edited by jiaen0509: Jun 25 2024, 06:28 PM

I am thinking to go to NU Sental like Aerobreaker did to straight get an eSIM.


This happened to me at The Garden & EkoCheras Maxis Center

On the website it stated RM10 but I got it for free lol … unexpectedly

Maybe rm10 is for new register?

already jumped ship to celcomdigi (yellow) plan. cheaper...

nope, even 40gb is permenant

ic. then not bad then. same price as celcomdigi (yellow)..

but one thing good about celcomdigi (yellow) is that the validity follows the plan...

meaning if account validity expired today... i still have credit balance inside the account says.. rm20... i top up rm5 (make my account valdity extending by 5 days, but if i also buy the monthly plan rm25..., my validity of the acount will become 30 days...

so meaning comparing to hotlink, to keep the account valid for 30 days, u must top up rm30 monthly no matter how, but the plan is rm25 only, so u will have rm5 remaining in the account every month...and this rm5 will continue to roll with next month rm5... and so on...

but celcomdigi (yellow), also the same, rm5 remaining if i top up rm30 and buy rm25 plan... but once the accumulated hit rm25 or account balance is rm20 and i top up rm5 only, i can buy rm25 plan to get 30 days vadility... i just discovered this recently. find it useful to stop wastage...

yup, not sure topup rm100 is valid for 120 days or not, if yes ngam ngam 4 months.

if top up rm100 can last for 120 days then not bad...

but seems like now hotlink top up also works differently already...

https://www.hotlink.com.my/en/faq/products/...-pantas/top-up/

How does the top up validity work?
Each top up of RM10 and above will keep your account/SIM active for 30 days from the day you top up.

For example, if you choose to up RM20, your account/SIM will remain active for the next 30 days.

Whereas, each top up of RM5 will keep your account/SIM active for 5 days.

This post has been edited by westlife: Jul 1 2024, 10:07 AM

I changed to esim in Maxis TRX yesterday. The process was smooth. The staff there really well trained. And I got it for free.

Live reporting from Maxis TRX.

The replacement couldn’t be done. When I tried to show them the FAQ link above, looks like have removed the mention of “Hotlink Prepaid”.

So annoying!

Ouch..was planning to change prepaid to esim next weekend..

This post has been edited by akafoz: Jul 9 2024, 02:43 PM

Yeah have a look at this before vs after screenshot. Such a waste of time. Will try to complain to their social media.

Does it mean it can be done but the service centre refuse to do it anymore? or their system had been disabled.

Yea either cases sucks for Hotlink.

or could it be maxis changed their mind?

there used to be a dedicated page on hotlink site but it has been taken down.

hotlink.com.my/en/faq/services/prepaid-e-sim-activation/

1. The website was probably updated a few days ago to remove the mention of Hotlink Prepaid.

2. The staff also showed her iPad that contains internal directive / instruction and it showed Hotlink Prepaid not eligible.

So yeah, basically it was a new-ish directive sent to them. Some posts here from a few days / weeks ago were able to do it so it seemed like it’s a recent change. Ughh.

(deleted)

This post has been edited by Natsukashii: Jul 9 2024, 04:35 PM

Maxis TRX says no eSIM for hotlink prepaid.

I wanted the RM25 prepaid 40GB plan.. but no eSIM is a pain when traveling.

It's the reason why I switch to Celcomdigi kuning plan.

Honestly the coverage of both is similar, some places Celcomdigi better, some places are the other way around. I bought each of the SIM to test around for 1-2 weeks before deciding.

The good thing with kuning is the 40 GB is for both 4G/5G, and they are zero rating YouTube, Netflix and a few other services if you access it on 5G. It works for YouTube Music too for long drives. I think it's the better value for me overall

Walked into Maxis and was told that we can no longer buy prepaid SIM card. Now, have to sign up for post paid and then convert to prepaid after 6 month with postpaid. Is this true?

fake, probably some maxis partner/agent who earns commission from postpaid plan. u are better off searching for maxis centre.

Thanks!!

such bullsh*t

go to other central then

2024 does maxis offer esim to hotlink prepaid?

yes, i am also using celcomdigi kuning, it is the best prepaid as of now.. hotlink has similar package at rm25 same price but no esim is a big no to hotlink...

seems like all the staff inside telcos are trying to cheat ppl to sign up postpaid plans just for their commission...

i went to one digi store to convert physical sim to esim, and i was told by the staff that digi now follows celcom also do not offer esim to prepaid, i must sign up postpaid only can get esim..

then i went to another digi store.. i managed to get the esim immediately...

i should have note down the staff name and complain to digi...

no... celcomdigi kuning is the best alternative now only... no other choice....

I think after yoodo, its yes prepaid. All can be dine by online

Yes prepaid I never consider Becos their 4G is too unusable. It is never in my list of consideration. 🤪

Got no service in china. Aduh, ass pain in globalization.

u mobile also can be done via online without requiring visit to store

Hotlink have new update log for its app that mentioning eSIM

https://www.hotlink.com.my/en/services/esim/

Looks like still kena go to service center?