My guess is that they had to cut some corners in order to sign with DNB for 5G, so they're forcing users to go for new plans if they want 5G, the 5GB hotspot quota is already a sign that they're cutting corners.

Yes is still the cheapest at RM 30/month.

If you don't care about 5G and free 15GB roaming data, probably no reason to switch.

This post has been edited by xperiaDROID: Nov 3 2022, 04:51 PM

I'm using their new U38 plan, what I meant was if you don't fancy 5G and free roaming data, there's really not much reason to switch from GX68.

As long as your phone is in DNB's list, your phone should support the telco's 5G, and Poco F3 is indeed in the supported list.

https://www.digital-nasional.com.my/interactive-map#map

U Mobile's so called "list" is just the list of phones that they are selling on contract.

This post has been edited by xperiaDROID: Nov 3 2022, 10:35 PM

Sometimes their customer service is like hit and miss, some are very helpful and some are there just to copy paste makan gaji.

This post has been edited by xperiaDROID: Nov 4 2022, 01:40 PM

Pakcik Sam Sung.

This post has been edited by xperiaDROID: Nov 6 2022, 01:42 PM

I think you can, as long you settle the outstanding bills before switching.

Downgrading plan nowadays is relatively easy, even their CS on Facebook can do it pretty quickly for you.

Depends on your area, you may try getting a prepaid SIM pack to test or ask anyone around from your area that's using U Mobile. Personally I feel the network has been stable in KL most of the times, although there are some hiccups here and there especially in MRT underground tunnel or some basement car park.

As for Celcom, are they forcing you to upgrade to their more expensive plans? If that's so, this is not their first time doing this, you have to threaten them that you'll be reporting to MCMC for unfair business practice because they have no right to stop you from upgrading to any plans regardless of how old your current plan is.

The only difference is that Postpaid 38 is full speed but with 30GB data while Prepaid U35 having speed cap at 6 Mbps but with "unlimited" data (100GB FUP).

Ah yes, still using the same exact tactic to trick loyal users, it feels like they're trying to "penalize" loyal users for sticking with old plans for so long so they have force loyal users to jump straight to their premium plans, very dirty business tactic right there.

But anyhow, hope you're satisfied with U Mobile.

If you live in KL, you can try Berjaya Times Square or 1U because that's where their official service centres are located, the full list is here:

https://www.u.com.my/en/personal/support/st...ll-towns&t=esim

The ones in smaller malls are usually dealers, so they can't do the transition for you.

Non transferable at the moment, basically have to pay for new esim every time you switch phones.

You might have to wait until esim become more mainstream then they might change their capitalist-ish policy.



This post has been edited by xperiaDROID: Feb 6 2023, 07:58 PM

Luckily have been staying with them until now, 60GB for RM 38 is a steal, those who were worried that 30GB not enough for 5G need not to worry anymore.

If you're satisfied with what you're using, just stay where you are. Maxis will definitely be getting 5G after the review of DNB is completed by the government, and it's probably just a month away or two.

Trust me, there's really no point to port out just for 5G, after all it's just plain curiosity and initial wow factor from speedtests, you'll realize there's nothing special about it once you're using it daily.

If you're really curious, just get a prepaid SIM pack to test out or ask people around you that's using U Mobile.

It's understandable because I don't trust them either.

They are basically the "master of tumpang glamour" because even though they were the first to introduce 4G back then, they spent more on hype and advertising instead of improving the network, and that's why they have the worst 4G coverage. Now with 5G, it's almost the same tactic, what's different is that they're not the one building the 5G network, so they can tumpang all the way.

Either feedback to their CS via Facebook or use Jendela app.

Worst case scenario if none of them works, report to MCMC.

For those who can't use Ultra Hotspot on other devices, you have to activate it manually.

Logically yes, since it uses the quota from the main data pool.