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Umobile Thread V11, Your Passion Drives Our Unlimited Ideas
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joshhd
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Sep 4 2020, 04:52 PM
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QUOTE(azhar75 @ Aug 31 2020, 01:45 PM)  Location : Food Court, Top Floor Suria KLCC. Dear UM, Please double check network coverage inside Suria KLCC @ Texas Chicken. Very shameful inside premium shopping mall no coverage at all. Don't blame the device as other telco (SIM2) has full bar coverage at the same spot. Do note that this Lowyat forum thread is not an official nor affiliated by U Mobile. It's just a forum where users gather and discuss about it. You should forward your complaint directly to U Mobile instead, such as U Mobile fb page, twitter, email or call customer service.
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joshhd
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Jan 16 2021, 10:23 PM
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QUOTE(sp6068 @ Jan 16 2021, 10:17 PM) Anyone else experiencing slow speed during this 2nd mco? I feel like speed really dropped these past few days. Sounds like network congestion in your area... You should report this to U Mobile directly, not here. Even if it feels like they might close your case after some time and you see no improvement afterwards, at least there is a record of your complaint in their system.
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joshhd
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Jan 16 2021, 10:52 PM
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QUOTE(sp6068 @ Jan 16 2021, 10:28 PM) U work for them? I asked a broad question you already "think" it's congestion. Plus I asked an open question not a report  Then what do you think is the reason that you're experiencing slow speed?
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joshhd
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Jan 17 2021, 11:49 AM
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QUOTE(judehow @ Jan 17 2021, 09:05 AM) I have encountered it to in pervious mco 1 the speed was very bad to be honestly and when getting worse after 4 pm More people stay at home = more people uses mobile data = more congestion is expected Nothing to be surprised about it also
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joshhd
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Jan 17 2021, 03:17 PM
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QUOTE(nexona88 @ Jan 17 2021, 01:38 PM) guess you're newbie in this U Mobile topic. that's why u accuse Josh as staff of U Mobile?? actually there's another guy who many think work/agent of U Mobile... as for your question... now is WFH... so it's not surprised speed is slower.... also kids also using it now... everything is online... class & exams... u think system/tower won't crash??? Malaysia not like some first world countries.... they plan advance... we here in Malaysia... got problems only would start looking... and after later on from few month to few years.. only upgrade the tower capacity or added new tower in congested/high traffic users areas.... Some people hope so much that I am a staff from every telco companies
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