Well, my summary

1. Streamyx user from 2004
2. No free anything or upgrade, even up until 2019.
3. Telephone copper wires - changed a few times thru the years.
4. When heavy rain /downpour ....pickup handset....crackling sound....no data means no internet.
5. My area unifi ready, request say no port.
6. Checked, only 2 tiang got the fibre terminal white TM box (1 box 8 ports x 2 tiang = 16 ports).
7. Front row 20 houses, back row 20 houses total 40 houses with 16 unifi ports.
8. Request request request until one fine day no streamyx. phone can't dial out.....complaint for almost a month.
9. Put in application for unifi, watch them key in for waiting list, sign and chop.....
10.My waiting list order went missing when went back to double check 2 weeks later.
11.After many rounds visiting TM service center, had courage to thank TM and gave "love letter".
12.For all my years with Streamyx, many Slowmix and frequent Nomix, this is what i got in return.......

a piece of termination paper.

[attachmentid=10262144]