TM upgraded my streamyx to unifi and there is additional charged for IPTV which i do not consent to. Any one face the same issue?

Hi all, I've just received a call from TM notifying that I am eligible for an upgrade to Unifi with 2 option - (both of which you will not like it and both is only limited to 10Mbps).

1st option - Upgrade to a one off RM80 monthly fee for good.

2nd option - You can opt to remain with your streamyx monthly bill (eg. paying RM66/month) but this offer is only valid for a year and soon after your 1 year period is up it will be automatically adjusted to RM120/RM129?

Both Options will not require you to sign a new contract, therefore you can cancel the deal after a year making the 2nd Option a better deal to save yourself a few RM and resubscribe to the current 'Unifi Basic @ RM80 30Mbps' if you so desire.

Personally I'm not technically happy at both option since TM website states that Streamyx customer should be getting 'Up to 100Mbps) speed upgrade. I did further check with my neighbors and many of which are subscribing to 30Mbps or more.

I did try to find out from TM why is my case so exceptional and their reply is that they have checked my port and my port is only limited to 10Mbps while many of my surrounding neighbors have higher ports (which don't seem to make any sense).

I'm in opinion that TM is trying to limit Streamyx upgrade to Unifi limited to 10Mbps for some obvious reasons. So do not be too overly excited with your Unifi upgrade.

Since TM announced that almost 50% of their Streamyx customer already received their Unifi upgrade, I would like to know if anyone receive speeds more than 10Mbps or if anyone considering making a formal complain to MCMC with a somewhat unethical TM business plan.

99 or 129?

How about the installation fee and services fee?

I am still using 4mb. Never been offer free upgrade