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 TM Starts To Upgrade Streamyx Users 100MB Free, this thread for hutang screamyx users :)

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Milo_O
post Dec 3 2018, 01:58 PM

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QUOTE(agewisdom @ Dec 3 2018, 11:47 AM)
5 pages in, can anyone actually tell me:

1. Did any Streamyx user in an existing UNIFI area actually got upgraded to UNIFI for free?

2. If yes to no. 1, then what is the UNIFI package that you got upgraded to? The 30mbps with 60gb quota at RM79 price or the 30mbps with no quota at RM129?

3. What is the price that you have to pay? Does the price stay the same as your existing Streamyx fees? Some Streamyx users have a perpetual discount applied. Is this perpetual discount maintained?

4. Or does the price you have to pay is maintained for a period of time only, say 1-2 years and revert back to the retail price say RM129 at the end of the 2 years contract.

Some simple questions really, but I don't see LYN or Soya Cincau actually making the effort to find out the answers. They just copy and paste the announcements from TM without finding out the actual process.

If anyone that has actually gone through the process, any feedback posted here or PM'd to me, would be much appreciated!
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See below


1. Did any Streamyx user in an existing UNIFI area actually got upgraded to UNIFI for free?
Yes, upgraded to Unifi Lte 10Mbps

2. If yes to no. 1, then what is the UNIFI package that you got upgraded to? The 30mbps with 60gb quota at RM79 price or the 30mbps with no quota at RM129?
Upgraded to Uniti Lite 10 Mbps

3. What is the price that you have to pay? Does the price stay the same as your existing Streamyx fees? Some Streamyx users have a perpetual discount applied. Is this perpetual discount maintained?
Same as existing Streamyx pricing. Discount is maintain

4. Or does the price you have to pay is maintained for a period of time only, say 1-2 years and revert back to the retail price say RM129 at the end of the 2 years contract.
No, form my understanding, it will be same was what i am paying with no time limit

Milo_O
post Dec 3 2018, 02:46 PM

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QUOTE(agewisdom @ Dec 3 2018, 02:34 PM)
Finally, someone with some concrete answer.  rclxms.gif

Just a few more questions then:
1. Installation fees? Did you have to pay for the standard installation or is it really totally free?

2. For point no. 4, can you log into UNIFI and check your plan?
It should show something like the below:
Promo Discount Perpetual
Promo Discount RMXX


3. Last one, did you ask for the upgrade or did they just call to upgrade you? There's the Streamyx upgrade page, where you can ask them to upgrade to UNIFI but the terms and conditions are vague as to pricing.

Many thanks to you and hope to hear your reply soon.  notworthy.gif
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1. Installation fees? Did you have to pay for the standard installation or is it really totally free?
It depends on how the fibre optic cable "installation" into your house. Some prefer to the cable to go thru ceiling (additional charges).

2. For point no. 4, can you log into UNIFI and check your plan?
It should show something like the below:
Promo Discount Perpetual
Promo Discount RMXX



3. Last one, did you ask for the upgrade or did they just call to upgrade you? There's the Streamyx upgrade page, where you can ask them to upgrade to UNIFI but the terms and conditions are vague as to pricing.
TM called.
Milo_O
post Dec 3 2018, 04:13 PM

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QUOTE(agewisdom @ Dec 3 2018, 02:47 PM)
1. I mean the standard installation, was it free? The add-on, understandable if you had to pay extra.

2. Point no 2, em... typo? Didn't really answer my question.

3. Ah, I see biggrin.gif
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1. I mean the standard installation, was it free? The add-on, understandable if you had to pay extra.
Pls define standard installation from your point of view. I don't want to misunderstood.


2. Point no 2, em... typo? Didn't really answer my question.
Nothing stated


3. Ah, I see biggrin.gif
Milo_O
post Jun 27 2019, 10:28 AM

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QUOTE(JuneResources @ Jun 27 2019, 10:25 AM)
Receive an email yesterday after long fight with TM..
Here the information as below:-

[attachmentid=10271585]
Should we need to re-open the case until the year of 3019? vmad.gif
Or just let it go?

Need you all sifu to advice..
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I believe you are on Streamyx now.
Re-open the case to reduce your Streamyx billing price

 

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