QUOTE(mylinear @ Sep 26 2018, 11:43 AM)
The turbo upgrade came from TM. It would be difficult for them to impose a new contract for upgrading users. The switch to the new RM129 100M package is done by user's choice. They have to accept the new contract in that case.
Also the new package, if it was in response to Maxis package, users who moved to Maxis would have had a new contract anyway, so no difference. However, IMO, the contract could have been for 1 year instead of 2 years. Maybe if there was no need for equipment change or technical visits etc, then 1 year, otherwise maybe 2 years.
I said from the start, 10X was a mistake. It would have been so much better to do a 2X or 3X and I am guessing most users paying RM179-199 maybe have stayed with the upgraded 200M / 300M. They would not have lost revenue this way. From posts here, it seems many users prefer to pay RM129 as they think 100M is enough for now. Of course, they could also have higher speed packages to cater to heavy users as well. But the average users seems to be happy with 100M at a lower price. Was it so difficult for TM to figure this out with all their user data and usage statistics that they have? Or with a simple survey of users?
10X upgrade was an atempt to comply the price/mbps probably set by gov. Instead of giving half the price, TM wanted to maintain APRU. They know that most people wont use that kind of speed, so they figure if they give 10x upgrade, their consumer will stfu and pay the same price.
but the situation in parliament change. Certain MP are questioning that decision, they wanted price cut, not 10x and they pressuring Gobind to look into it. Now because that change TM will have to swallow that 10x upgrade and also face potential price cut, thats double blow for them.
I think the recent 30mbps with quota + 100mbps package is a direct response for TM to fix their problem. The goal is to Lure the turbo user to tie them up with 2yrs contract. (so they wont switch package). When the gov finally force TM to price cut, these contract users will be excluded from the price cut. *smart plan there!
as for 30mbps with a quota? I personally think TM put that in place to scare you all to Sub 100mbps. If that 30mbps no quota, everyone will jump into that package. When all these is over, you will see TM remove that 30mbps quota to keep user from going Maxis. (IMO, they just wanna get as many user as they can to sign up 100mbps package with 2yrs contract instead of 30mbps package)
Besides I kinda wondered will the MSPA rebates still apply if user move to these newer 30mbps/100mbps package.
This post has been edited by Boldnut: Sep 26 2018, 01:28 PM