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Unifi Official TM UniFi High Speed Broadband Thread V35, READ 1ST PAGE FOR TURBO SPEED INFO!

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Boldnut
post Sep 20 2018, 05:47 PM

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QUOTE(set @ Sep 20 2018, 02:30 PM)
i changed package from 50mb to 100mbps, they come and changed my router yesterday, with dlink 842.
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You are on condo or landed FTTH or condo FTTH?
QUOTE(SilentVampire @ Sep 20 2018, 02:34 PM)
Nice router. Seems to be the newest router they are issuing now, but still having that Unifi logo is annoying as and there is '@unifi' on SSID? Plus there will definitely be TR-069 implemented in the router 🙄
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did they give same router regardless of condo vs landed FTTH?

Boldnut
post Sep 20 2018, 05:54 PM

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QUOTE(set @ Sep 20 2018, 05:49 PM)
landed FTTH
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befure this, ur router old TM router is what model?

Boldnut
post Sep 20 2018, 09:08 PM

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QUOTE(solarmystic @ Sep 20 2018, 06:53 PM)
I'll look into those when i eventually go for higher speed packages in the future. My main PC is hardwired to the DIR 842 so wireless coverage is secondary.

I've just been on that ancient TP-Link router for so long that my perception of what constitutes normal coverage for a WIFI signal is rather skewed lol.
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lol isnt that 1043 an old decent router?

if anything as long as it is not crap shit like DIR-615. I think it is a huge upgrade for us. 615 wouldnt even able to maintain 5mbps wifi without disconnect. because of this I ended up buying Asus RT-N14UHP many years ago. I was wondering if anyone can tell how the 842 wifi range vs that 14UHP.

This post has been edited by Boldnut: Sep 20 2018, 09:11 PM
Boldnut
post Sep 20 2018, 09:21 PM

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QUOTE(blacktubi @ Sep 20 2018, 09:17 PM)
1043ND is old but you cannot go fast. The CPU cannot handle more than 200Mbps WAN to LAN IINM.

DIR842 and N14UHP are 2 vastly different device. DIR842 is a Wireless AC device which is capable to push more than 300Mbps.

N14UHP focus on range and only push around 75Mbps tops on Wireless N.
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thats why I asked for range comparison. Not speed. I know AC is faster.

Boldnut
post Sep 21 2018, 07:30 AM

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QUOTE(blacktubi @ Sep 20 2018, 09:31 PM)
14UHP is bigger.
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then this is going to be a problem. I even got dead spot with that 14UHP. Haha

Boldnut
post Sep 25 2018, 04:41 PM

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I feels like we will not get anny anouncement by Sept 30. or even Oct 1st.

if no news I feel I will opt for RM129 package too.

Boldnut
post Sep 26 2018, 01:11 PM

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QUOTE(mylinear @ Sep 26 2018, 11:43 AM)
The turbo upgrade came from TM. It would be difficult for them to impose a new contract for upgrading users. The switch  to the new RM129 100M package is done by user's choice. They have to accept the new contract in that case.

Also the new package, if it was in response to Maxis package, users who moved to Maxis would have had a new contract anyway, so no difference. However, IMO, the contract could have been for 1 year instead of 2 years. Maybe if there was no need for equipment change or technical visits etc, then 1 year, otherwise maybe 2 years.

I said from the start, 10X was a mistake. It would have been so much better to do a 2X or 3X and I am guessing most users paying RM179-199 maybe have stayed with the upgraded 200M / 300M. They would not have lost revenue this way. From posts here, it seems many users prefer to pay RM129 as they think 100M is enough for now. Of course, they could also have higher speed packages to cater to heavy users as well. But the average users seems to be happy with 100M at a lower price. Was it so difficult for TM to figure this out with all their user data and usage statistics that they have? Or with a simple survey of users?
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10X upgrade was an atempt to comply the price/mbps probably set by gov. Instead of giving half the price, TM wanted to maintain APRU. They know that most people wont use that kind of speed, so they figure if they give 10x upgrade, their consumer will stfu and pay the same price.

but the situation in parliament change. Certain MP are questioning that decision, they wanted price cut, not 10x and they pressuring Gobind to look into it. Now because that change TM will have to swallow that 10x upgrade and also face potential price cut, thats double blow for them.

I think the recent 30mbps with quota + 100mbps package is a direct response for TM to fix their problem. The goal is to Lure the turbo user to tie them up with 2yrs contract. (so they wont switch package). When the gov finally force TM to price cut, these contract users will be excluded from the price cut. *smart plan there!

as for 30mbps with a quota? I personally think TM put that in place to scare you all to Sub 100mbps. If that 30mbps no quota, everyone will jump into that package. When all these is over, you will see TM remove that 30mbps quota to keep user from going Maxis. (IMO, they just wanna get as many user as they can to sign up 100mbps package with 2yrs contract instead of 30mbps package)

Besides I kinda wondered will the MSPA rebates still apply if user move to these newer 30mbps/100mbps package.

This post has been edited by Boldnut: Sep 26 2018, 01:28 PM
Boldnut
post Sep 26 2018, 02:16 PM

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QUOTE(mlamlam @ Sep 26 2018, 02:03 PM)
I don't agree with you.

For FTTH fiber connections, usually a backbone with a splitter box then split into 64/96 fibers.

when all TM users are using 30/50 Mbps, the backbone bandwidth is likely around 2Gbps or even just 1Gbps and enough to support those 64/96 users.

now those users are turbed to 10x speed, don't you think they need to upgrade their equipment? or even worse need to do the cabling again from their main switch to the DP box.

I worked in a big telecom in HK, for the first few years introducing the FTTH connections, the backbone is only around 2Gbps and split into 64/96(max) fibers, if more than 96 users apply in that area/building, need to have another backbone else the tx power is not enough.

and only recent few years the telecom upgraded the backbone to 10Gbps dl/10Gbps ul, so can provide 1000Mbps/500mbps package to user.

10x turbo upgrade is too aggressive to TM, I think they didn't or lazy to upgrade their infra due to lack of competition here, at now most of users can 10x turbo upgrade and their network may be overloaded.

Nowadays only sell the broadband cannot earn big money, TM should consider selling "content" or Value Added Service, like 4K TV resolution etc...
HK some telecom also offer addons to provide better routing to the gaming server to retail customers too
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yup bandwidth is overskill already. I think the 10x upgrade is done by some market exec in upper level that with no idea how the network works. He probably see total average real bandwidth usage vs total infrastructure can support, then judge from there lol.

as for bundle content, perhaps TM should bundle with soemthing popular like netflix/sportify premium at lower price than netflix/sportify charging us individualy. For ex. Mass bundling with netflix should get us cheaper rates than we sub netflix individually. That'll add decent value added service into their broadband package. I'll definately buy into that.

Boldnut
post Sep 26 2018, 05:57 PM

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QUOTE(dickybird @ Sep 26 2018, 05:53 PM)
Just have to wait and see. TM haven't confirmed that their turbo upgrade pilot project has epic failed. So just need to be patient.
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they have till next week I will jump to 129 package.

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post Sep 26 2018, 06:14 PM

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QUOTE(^pomen_GTR^ @ Sep 26 2018, 06:10 PM)
in this week alone i called 100 twice asking bout this...

and they say confirm to get this by this year...
thats 3months more to milk from overpaid user like us  mad.gif
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if you count from now to june 2019, thats 8 months milking, even the smallest package like RM159 (30mbps RM139 + STD20). It is still RM240 difference enough to get a new router haha

Boldnut
post Sep 28 2018, 10:46 AM

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QUOTE(JohnLai @ Sep 28 2018, 10:34 AM)
-.-.......I think those who subscribe to legal service need to beware!!
One day you will find out that you got hacked, virus infected and system compromised by hackers, stealing you identities, steal your bank info, steal you life!
https://en.wikipedia.org/wiki/List_of_data_breaches

whistling.gif
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Roflmao, he is trying hard to stir something in this unifi thread when people here are talking about Unifi stuff.

first he quoted the wrong person, then mistaken linux torrent is pirated. doh.gif LOL

Boldnut
post Sep 28 2018, 01:12 PM

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QUOTE(dickybird @ Sep 28 2018, 12:50 PM)
Going from 30 to 100 is probably more apparent than to 300 Mbps.

Unless you torrent a lot not really worth it.
Might as well pay less and switch to 100 Mbps.
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this.

Boldnut
post Sep 30 2018, 12:56 PM

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QUOTE(shahie @ Sep 30 2018, 11:01 AM)
i have dir-842 as an wired AP on one of my bedroom and yes, i still can get 290mbps (on note 8) while leaning on the bed, which 2-3 meter from that router. my package is 300mbps.
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the one given by TM?

whats the worst speed assuming u get the worst signal from furtherst away you can get from router?

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post Oct 3 2018, 12:32 PM

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QUOTE(y561994 @ Oct 3 2018, 10:37 AM)
Anyone on Unifi 30/300Mbps? Do you get STD20 @ RM139? (Since the new RM129 100Mbps got it)
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QUOTE(raemon @ Oct 3 2018, 11:29 AM)
Mine's RM159 with STD20.
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yup STD 20 @ 30mbps RM139 package makes it RM159.

if TM able to give us RM139 with STD20 I wont even bother to downgrade.

RM129 is still the best deal now for those needed STD20.

Boldnut
post Oct 4 2018, 02:54 PM

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QUOTE(SilentVampire @ Oct 4 2018, 02:45 PM)
Must be damn disappointing, sorry to hear that. They have 1.6 million unused ports nationwide, so don’t understand what they are doing with all that.
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framentation can be an issue, some many may not have enough user to sub unifi to use up all the ports? hmm.gif

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post Oct 4 2018, 05:03 PM

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QUOTE(leezhijiang @ Oct 4 2018, 04:04 PM)
My intention is not to terminate the service as I do not have alternative options. I just want them to resolve the pricing issue or give a word or promise. Until now they seriously still keep copy and pasting the Turbo Upgrade when I send them that I seriously don't know what to say.
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are you on a contract?

The turbo upgrade is in phases, they didnt promise you what date you will be receiving.

if you dont like their service you can terminate it.

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post Oct 7 2018, 06:33 PM

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QUOTE(AVFAN @ Oct 7 2018, 05:48 PM)
this is a big good question.

rm139 300mbps is probably the most suitable and best value package for the majority of users.

fast enuf speed for most people, likely no change needed for router, adaptors, cables.

so, the real questions are:

.. is it only for NEW customers?
.. those already turboed can change to it? with and w/o contract? any penalty?
.. those now on 50, 100mbps un-turbo-ed yet... can change to it? with and w/o contract? any penalty?

really... with all those news, announcements, livechats, call, tmpoint visits, do we have the answers?

can they prepare full answers for FAQ's before blaring out the "good" news?!!
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no point about value if you cannot use it fully.

Some of us (me @ RM139 + STD 20 = RM159) on that package even switch it to RM129 package.

I think if that 30mbps no quota I would switch it over too.

Boldnut
post Oct 8 2018, 09:45 PM

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QUOTE(soonwai @ Oct 8 2018, 09:35 PM)
This is TM so no unless you want to re-contract for another 2 yrs.
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no such thing also.

you need to potong and reconnect as new customer. if your old one can support = no change lol doh.gif

Boldnut
post Oct 10 2018, 10:00 PM

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QUOTE(cstkl1 @ Oct 10 2018, 09:32 PM)
no need
just tell them u know how they chose the Phase 1 criteria, Phase 2 action , Phase 3 implementation...

it was all a white lie BS about the need to upgrade infa etc...
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TM turbo too much, the phase is needed to smoothen out the increase spike network usage.

Everyone new on the fast internet speed will be "excited" first few months fully use the speed. After a while these hype die down, everyone will be back to typical usage again.


IMO, TM went wrong move by giving 10x. Should have turbo everyone 2x first, then 4x, 8x, 10x.

Boldnut
post Oct 12 2018, 02:26 PM

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QUOTE(Cynox @ Oct 12 2018, 09:53 AM)
I think at least wait until everyone got their Turbo.  IMHO it is very "un-smart" (in business sense) for TM to introduce RM129 100mbps actually like what we can see the backfire now.  Everyone downgraded and wait for future development.  If my line is not Turbo'ed just a few day before I make a trip to TM, I would have done the same.
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not really may be thats their plan to get everyone back to 100mbps.

the Turbo upgrade is an attempt to fullfill price/bandwidth set by gov. By giving its customer 10x speed, far more than we would use(because they know 90% wont use it). How often you use fully your bandwidth 24/7?
In doing this TM is hoping their customer will not ask for 25% or half the price discount. (thats worst than giving 10x speed)

as for 30mbps with 60gb quota in place is to force everyone sub 100mbps package.

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