QUOTE(BrookLes @ Mar 22 2022, 01:11 PM)
They can reduce postal by charging a small fee for delivery and introduce self collection. Dunno why they just cannot do self collection.
I saw self collect option at Mall but the postal charge is still the same.I would suggest something more effective.Return choosing shipping option.Reduce shipping fee as low as to rm1 for self collect within state or town.Self collect can be at the nearest location buyer choose.
Lets say poslaju nearest main office , buyer can select self collect.Seller Mall , can allow self collect too for most of their branch.Example Tesco/Lotus after buying , you can go to any tesco/lotus supermarket , show your shope purchase and if the product available just scan and take the product.
QUOTE(BrookLes @ Mar 22 2022, 01:13 PM)
Which food ? if no voucher sure got other seller selling cheaper.QUOTE(!@#$%^ @ Mar 22 2022, 04:06 PM)
had issue with shopee mall item previously, fragile item thrown into the house. i requested return and refund under shopee mall 15 day guarantee. but shopee took their own sweet time asking for 5 days after 5 days after 5 days and said item returned to seller from shopee warehouse. worst when it was the dateline to refund, they suddenly said seller raised dispute. i asked seller and was told the they did not receive the return nor raised dispute. the seller even showed me the screenshot from shopee telling them the item is still at their warehouse. i can only conclude shopee raised their own dispute.
enuf of their nonsense i made a complain to kpdnhep. and half hour after receiving acknowledged complain email from shopee, i was refunded.
This is communication problem with shope and seller.enuf of their nonsense i made a complain to kpdnhep. and half hour after receiving acknowledged complain email from shopee, i was refunded.
When purchase
Seller Mall -> Shope warehouse -> Courier -> to you
When return
From you -> Courier -> Shope warehouse -> Seller
Anything happen or delay in the middle will cause few working days.So try to avoid buying if the product is expensive.
Normally , the first thing if item damage is to contact seller with proved , then chat with the seller what are the step for returning.
This post has been edited by Maxieos: Mar 23 2022, 07:53 AM
Mar 23 2022, 07:52 AM

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