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 SHOPEE DEALS,CODE AND DISCUSSION Version 2.0!, Anything about shopee can be shared here

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WaCKy-Angel
post Feb 27 2020, 12:35 PM

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QUOTE(culain99 @ Feb 27 2020, 11:43 AM)
Why sometimes preferred seller can't use coin at checkout, and can't use rm19 free shipping? Item is car sticker
Shopee got problems...?
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cant use coin because got daily and weekly usage limit.

RM19 shipping need to have logo there only can use.
WaCKy-Angel
post Mar 4 2020, 08:03 AM

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QUOTE(sitescope @ Mar 4 2020, 08:01 AM)
This 1 no need buy frm shopee mall or prefered seller ?
Just pay via shopee pay

user posted image
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Like it says, only items with 15% banner shown is applicable.
WaCKy-Angel
post Mar 5 2020, 08:37 AM

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QUOTE(homicidal85 @ Mar 4 2020, 10:40 PM)
WTF?! Shopee coins can expired? I just lost more than rm30 worth of shopee coins because they expired. Where was this noted?
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QUOTE(TruboXL @ Mar 4 2020, 10:47 PM)
https://help.shopee.com.my/my/s/article/Wha...s-1542971593979

3 months, unfortunately cannot see the expire date, so use it whenever you can
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QUOTE(homicidal85 @ Mar 4 2020, 10:49 PM)
Well this is the most bullshit scam ive ever fallen for. Fuk shopee. Im leaving for good. Im going to finish off my remaining shittycoins and im never buying anything else on the platform.
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Not true though, u will receive notification atleast 7 days before your coins expiry
WaCKy-Angel
post Mar 6 2020, 10:29 AM

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QUOTE(Skylinestar @ Mar 5 2020, 11:59 AM)
poslaju shipping from west malaysia to sarawak super slow and not updated.  sad.gif
today is 05-03-2020.

05-03-2020 ?????????????????????????????????????????????????????
03-03-2020 09:50 [Pos Laju Transit Office]Consignment dispatch out from Transit Office
03-03-2020 01:57 [Pos Laju Transit Office (KLIA Hub)]Consignment dispatch out from Transit Office
03-03-2020 01:54 [Pos Laju Transit Office (KLIA Hub)]Item processed
02-03-2020 20:44 [Pos Laju Seremban]Item picked up
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https://forum.lowyat.net/index.php?showtopi...&#entry95723086

this is yours is it?


Anyway its pretty common.. especially now COVID-19 will take even longer time.
Where is your area?
WaCKy-Angel
post Mar 6 2020, 11:21 AM

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QUOTE(Skylinestar @ Mar 6 2020, 11:08 AM)
why covid19 makes it longer?  confused.gif postmen disinfect all parcel??
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kastam
WaCKy-Angel
post Mar 7 2020, 01:45 PM

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QUOTE(MGM @ Mar 6 2020, 05:06 PM)
Anyone can help me on this? When it said guarantee expiring on 7Mar, can I still do it on 7Mar itself or must extend it today?
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QUOTE(Skylinestar @ Mar 7 2020, 01:26 PM)
I think poslaju lost my item already.

Does that mean i can only click EXTEND SHOPEE GUARANTEE on 12-03-2020?
icon_question.gif
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U can click extend guarantee any time even before near end. It will just extend 3 days from the last day. So its better to extend earlier than later.
WaCKy-Angel
post Mar 10 2020, 01:14 PM

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QUOTE(bluraypirate @ Mar 10 2020, 12:50 PM)
Send back an earphone last week to monodigital as they confirmed l bought an earphone from one of their store.....

but at first they replied to me l need to go directly to panasonic service centre to claim warranty......l told them going directly to panasonic is going to be a problem......so they tell me l can send to them instead....l think they will handle it at first......

Received WhatsApp from monodigital today.....they send me a tracking no.....l thougt they send me a replacement......

Hell no......they send me back a defective item that l just send to them earlier....their excuse ???? I need to go directly to panasonic to claim warranty instead......
What ??????? I will never buy from monodigital ever again.....waste of my time and money.......
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QUOTE(bluraypirate @ Mar 10 2020, 12:57 PM)
Yup....you buy from them......when it comes to warranty its entirety up to you......lepas tangan.....

Why bother instructing me to send it to them at first ?????  Only for them to send it back to me ???? This is B$.....

Everyone stay away from monodigital......
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LOL nowadays all retail shops mostly does not help for warranty d lah..even from small items to big electrical items.
They most they help is help u to call service center.
WaCKy-Angel
post Mar 10 2020, 02:01 PM

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QUOTE(bluraypirate @ Mar 10 2020, 01:34 PM)
Well its not the first time l claimed warranty after buying from shopee and previous retailer have been helping me from start to finish.... although take them weeks to send replacement......but its still a big help imo....enuff to earn costumer trust....
Unlike monodigital though......
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Yes there are pros & cons...

If lucky ur item doesnt need warranty then MonoDigital could be a good choice since their prices might be lower than others.

QUOTE(bluraypirate @ Mar 10 2020, 01:39 PM)
Panasonic will certainly asked for warranty card blue color.....which monodigital didnt provide when l bought from them last year....only invoice.....

Also l lived and worked outside big city......kinda leceh if need to go to service center.......
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What item is it exactly? Did u asked them why they dont give warranty card?

Anyway if they manufacturer requires warranty card and MonoDigital dont provide, u can always complaint to KPDNHEP
WaCKy-Angel
post Mar 16 2020, 01:28 PM

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QUOTE(rhodon @ Mar 16 2020, 01:21 PM)
anyone has experience in returning an faulty product? any change to get shopee in to request refund only?
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Take photo, submit return/refund.

If seller reject, shopee will come in to decide.
WaCKy-Angel
post Mar 16 2020, 01:32 PM

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QUOTE(rhodon @ Mar 16 2020, 01:30 PM)
Ya. i dispute to shopee now. but think shopee will ask me to return too to get refund. the thing only cost RM13. if i knew need to return to get refund then sure wont order. wonder is it seller purposely did it like so that buyer wont get refund.
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So why dont just return it? shipping fee can be reimbursed by Shopee.
Just keep the poslaju receipt and chat with Shopee Support and show them receipt.

Anyway what is the problem? Depends on situation (or CS) may be able to refund without return.
WaCKy-Angel
post Mar 16 2020, 01:43 PM

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QUOTE(rhodon @ Mar 16 2020, 01:39 PM)
troublesome to return the item. need to send to posoffice is it? or any delivery company? if can i rather stay at home.
the product i bought is in open condition. i dont even know is it new or someone pakai already.
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Usually return to post office aka Poslaju, but i believe any delivery company also can as long got tracking number.

Thats the risk of buying things online..
WaCKy-Angel
post Mar 25 2020, 12:53 PM

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QUOTE(Human Nature @ Mar 25 2020, 11:32 AM)
Bought a headset for work from home arrangement. Shop profile state will delivery will start after MCO end on 1st April. After order is made, it shows shipment will be made after 7th April zzzz
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Shopee set allowed to ship out latest by 7 April. It all depends on the seller whether they want to ship out now or later.
Provided courier still working lah
WaCKy-Angel
post Mar 26 2020, 10:59 AM

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QUOTE(starry-starry @ Mar 24 2020, 02:50 PM)
My items arrived sinxe last week but post office but nobody is delivering my items. What about u guys? Is it because of shorter working hours?
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QUOTE(starry-starry @ Mar 26 2020, 08:05 AM)
Can i still extend shopee guatantee on 27 Mar if I have to confirm receipt by 27 Mar?
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extend only once. If still not reach by then just submit request for refund due to no receive. Seller have to dispute and let Shopee handle
WaCKy-Angel
post Mar 26 2020, 05:01 PM

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QUOTE(starry-starry @ Mar 26 2020, 03:31 PM)
I haven't clicked received but I have time to acknowldge receipt latest by 27 Mar. Do i have to extend guarantee today or tmr still ok?
Delivered to office address, thought to extend warranty and collect item later.
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You can extend guarantee anytime..No need to wait last minute.

However that will be 30 or 31 Mar, MCO is until 14 Mar iinm?

So if your office still have ppl best to ask them help open and verify content.
WaCKy-Angel
post Mar 26 2020, 10:52 PM

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QUOTE(homicidal85 @ Mar 26 2020, 10:50 PM)
Guys, looking for advice from shopee/lazada sifus, any good deals tonight for rm1k mobile phone?
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Realme i guess
WaCKy-Angel
post Mar 26 2020, 10:53 PM

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QUOTE(jhleo1 @ Mar 26 2020, 10:31 PM)
You can extend guarantee on last indicated delivery date ie 27 Mar.
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dont need to extend on the last day, just extend it any time you like. it will just extend from the last guarantee date NOT from the date you press extend guarantee.

WaCKy-Angel
post Mar 27 2020, 11:59 AM

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QUOTE(KingArthurVI @ Mar 27 2020, 11:53 AM)
I ordered from Watsons Shopee official store on 22/3, today it's been 5 days still no movement. Anyone in the same boat?
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all sellers are given extended date to ship out orders by 21 April due to MCO until 14 april + 7 days to ship out.

Now it depends whether seller will ship out early or later. and also depends courier working or not.
WaCKy-Angel
post Mar 31 2020, 09:06 AM

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QUOTE(lkoky @ Mar 31 2020, 08:54 AM)
shopee customer service really is nil.

ordered a pair of bicycle pedal, but seller only send one. Raise a dispute, shopee just said seller send right item, dispute close.

So when u order a pair of shoes and only received one... this still considered correct item in shopee.
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Did u take photo and attach?
Could you post the item link here? Possibly seller post photo of 1 pair pedal but description only 1 pcs.
Yes alot of scammer works that way.

QUOTE(IamAHuman @ Mar 31 2020, 08:56 AM)
Shopee SUCKS BIG TIME! They are always on the side of the seller and not the buyer. Even though their prices are sometimes cheaper than lazada, please be aware that if any shit happens, you are in your own.

So far I have no problem when it comes to a dispute in lazada.
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Not really. So far all my dispute wins.
WaCKy-Angel
post Mar 31 2020, 07:22 PM

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QUOTE(lkoky @ Mar 31 2020, 04:35 PM)
QUOTE(lkoky @ Mar 31 2020, 06:44 PM)
Hmm..  think seller just change the description. I screenshot it 2 days ago.

I am not really surprise, unscrupulous seller tried to pull a fast one. But am really disappointed with shopee agent and service provided.
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Yes seller can change descriptions any time but good thing about shopee is buyer still able to see whatever posted during order made.

U should dispute again and provide the screenshot above surely will win
WaCKy-Angel
post Apr 1 2020, 10:42 AM

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QUOTE(chamelion @ Apr 1 2020, 10:38 AM)
Shopee helpline just told me Shopee stop doing manual cancel from Shopee side.

This means if you request cancel an order due to seller fulfil the purchase agreement, nothing much a buyer can do if the seller rejects the request to cancel.

Careful oh
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That is the normal no?

Why would shopee help to cancel if seller reject request to cancel?

What do u mean seller unable to fulfill purchase agreement?

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