Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsCredit Cards Maybankard 2 Gold & Platinum Cards V20, 5% M2 Amex on weekend spending (NOT ALL)
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 Oct 18 2018, 11:19 AM
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#121
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All Stars
65,278 posts Joined: Jan 2003 
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QUOTE(qu3vax @ Oct 18 2018, 11:15 AM) wow, cancellation of card is fast and easy. mbb dont do retention anyway, better they cut straight away than keep waiting for them to call back call up to cancel my m2c mastercard, no cancellation questions/reason asked, verified and proceeded straight away.   |
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Oct 18 2018, 11:32 AM
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#122
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All Stars
65,278 posts Joined: Jan 2003
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QUOTE(syaaron @ Oct 18 2018, 11:24 AM) Regarding the phone call , wondering why for outside malaysia it is using the number +603 while 24-hour service using the 1800 / 1300 ? there's a reason why overseas to call the +603 fixed dialing, right? isn't +603 use in Malaysia ?   1800/1300 routing is for local only, definitely not accessible/no connectivity to outside. |
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Oct 18 2018, 11:43 AM
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#123
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All Stars
65,278 posts Joined: Jan 2003
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QUOTE(burgerRamli @ Oct 18 2018, 11:36 AM) Thank you so much for the clarification. I had actually decided to cancel off my gold visa. Now thinking about wanna upgrade my Amex to platinum or not. just upgrade la, if you're eligible.no harm doing so. |
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Oct 18 2018, 12:09 PM
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#124
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All Stars
65,278 posts Joined: Jan 2003
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iirc, mcmc requested telcos not to charge for 1300/1800 to customers years ago.
but inter-connect fee still applies between operators, whereby terminating operator (receiving) gotta pay the originating operator (initiating) i.e telcos making money for receiving these calls QUOTE(alexanderclz @ Oct 18 2018, 11:50 AM) will kena sst again if upgrade? no idea. you can try asking their CS.This post has been edited by cybpsych: Oct 18 2018, 12:10 PM |
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Oct 18 2018, 12:17 PM
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#125
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All Stars
65,278 posts Joined: Jan 2003
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QUOTE(ClarenceT @ Oct 18 2018, 12:16 PM) 1300 still chargeable at local call rate. whatever the number is, just call local fixed number is safer1800 - Free Calls 1300 - Local Call (rate) |
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Oct 18 2018, 05:39 PM
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#126
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All Stars
65,278 posts Joined: Jan 2003
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QUOTE(kimi28laren @ Oct 18 2018, 05:29 PM) Successfully requested to cancel M2Card Mastercard. However, the card is still remain in M2U. Is it okay to be there? CC statement already not stated the card. yes, no issue. just eye sore call them again to remove the card from M2U. usually it doesnt get removed automatically, kena request. |
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Oct 18 2018, 08:23 PM
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#127
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All Stars
65,278 posts Joined: Jan 2003
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Oct 19 2018, 10:29 AM
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#128
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All Stars
65,278 posts Joined: Jan 2003
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QUOTE(nickocinde @ Oct 19 2018, 10:28 AM) anyone get the service charge waived? they offer to use 10k points to offset rm25, is that worth redeeming? either pay or redeem from TPno "waive". |
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Oct 19 2018, 12:26 PM
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#129
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All Stars
65,278 posts Joined: Jan 2003
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QUOTE(Subcrevv90 @ Oct 19 2018, 12:19 PM) If I have multiple BT in my visa card, can I request to cancel the card and transfer these BT to barcelona card? Anyone came across? call CS to find out.I transferred mine to m2c amex. |
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Oct 22 2018, 09:27 AM
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#130
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All Stars
65,278 posts Joined: Jan 2003
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QUOTE(x3Kai @ Oct 22 2018, 09:20 AM) GG got billed yesterday. Still in time to cancel? hahahaha instead of asking here and wait for answers, why not call CS immediately to find out? |
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Oct 22 2018, 01:46 PM
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#131
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All Stars
65,278 posts Joined: Jan 2003
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QUOTE(x3Kai @ Oct 22 2018, 01:43 PM) was doing something just now so just hope to get some response while i work on it yes, mbb cs is quite ok, imo. just called, the cs was nice. she said she'll apply the sst waiver for me. not sure if the waiver will be successful or not la haiz. think i'll have to make few more calls to cancel the remaining cards that i don't use. like the hsbc amanah and public bank's quantum visa since you're planning to cancel anyway, calling them directly would yield faster and fruitful results too. furthermore, you would have few follow-up questions too, so CS is the best way to tell you. |
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Oct 22 2018, 02:00 PM
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#132
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All Stars
65,278 posts Joined: Jan 2003
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QUOTE(x3Kai @ Oct 22 2018, 01:53 PM) true that, just trying to see if anyone else was in the same situation like me so i know what to expect mbb has the prerogative to approve or reject any requests anyway. since this is card termination, they would give it a review.as i mentioned, the waiver seems a little uncertain. i'll have to wait till my next statement to see if it is waived, since i just received this month's statement a few days back no need wait next statement. if approved, the amount would be shown as unbilled transaction in the history. give it a few days. |
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Oct 22 2018, 11:02 PM
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#133
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All Stars
65,278 posts Joined: Jan 2003
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QUOTE(lai_dm @ Oct 22 2018, 11:01 PM) MBB Amex card charge me service tax RM25 /= noanyone here call bank centre to void it ? [attachmentid=10080369] pay or use 10k TP to redeem rm25. |
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Oct 23 2018, 07:17 AM
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#134
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All Stars
65,278 posts Joined: Jan 2003
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QUOTE(cybpsych @ Sep 1 2018, 06:10 AM) Implementation of Sales Service Tax (SST) 01 SEPTEMBER 2018 Dear Valued Cardmembers, Please be informed that an annual Service Tax of RM25 will be imposed on all Credit and Charge Cards effective 1 September 2018. This is in accordance with the Service Tax Act 2018. Cardmembers may opt to pay the Service Tax using Maybank Points. Service Tax redemption can be made once it has been reflected in Cardmembers card statement. Cardmembers may redeem through these channels: - Complete the TreatsPoints redemption form / Membership Rewards redemption form and email it to maybankrewards@maybank.com.my - Walk-in to any Maybank Card centres or branches. - Call us at Maybank Group Customer Care as per telephone number at the back of your card. Click here for more information. Terms & Conditions: - Service Tax RM25 redemption is equivalent to 10,000 TreatsPoints/Membership Rewards - Service Tax redemption can only be made once it is reflected in the Cardmembers’ card statement. - Cardmembers are allowed to redeem limited to the number of Principal and Supplementary Cards under his/her account. QUOTE(kart @ Oct 23 2018, 06:14 AM) We all know that for Maybank credit cards, 10000 Treatspoints are needed to offset RM 25 Card Service Tax. no need confirm. it's already been stated by maybank. if only you do your homework at mbb's sst announcement.Let’s say that I have only one Maybank credit card. Suppose that I have insufficient Treatspoints as of now, and RM 25 Card Service Tax has been charged to my credit card and becomes a part of my statement balance. With that, I have to pay RM 25 Card Service Tax. Several months later, I have accumulated more than 10000 Treatspoints. Can I call Maybank CS to redeem 10000 Treatspoints (as an offset for my prior payment of RM 25 Card Service Tax), and request RM 25 to be credited to my Maybank credit card? I did just that, during pre-GST era. So, I wonder that whether paying RM 25 Card Service Tax first, and then redeeming 10000 Treatspoints as RM 25 credit to my credit card later is still applicable these days. Thank you for your confirmation.  https://www.maybank2u.com.my/iwov-resources...ardsSST_FAQ.pdf // 12: What is the Service Tax redemption period that we allow for the customer to redeem? The redemption period is only effective once the Service Tax is charged to the Card Account and up to 3 months period from the date the Service Tax is charged. // |
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Oct 23 2018, 11:45 AM
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#135
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All Stars
65,278 posts Joined: Jan 2003
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QUOTE(AskarPerang @ Oct 23 2018, 11:33 AM) Holding these 2 cards. Both kena charged RM25 each for SST. chopchop the m2c visa/mastercard lor.Oh damn. Need to cut down on the amount of cards now. |
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Oct 23 2018, 11:53 AM
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#136
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All Stars
65,278 posts Joined: Jan 2003
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QUOTE(#Victor @ Oct 23 2018, 11:47 AM) This FAQ under unifi mobile category, does it applicable to unifi home too? unifi home's statement comes from webe, not by tm unificurrently webe follow tm's rm2 autopay rebate. not sure if webe follow the same removal of the rebate.  |
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Oct 23 2018, 12:00 PM
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#137
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All Stars
65,278 posts Joined: Jan 2003
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QUOTE(fruitie @ Oct 23 2018, 11:52 AM) It's already in my latest UniFi broadband statement. only newer statement has it.my statement in early Oct, dont have this notification. so, i guess TM inserted this later. |
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Oct 23 2018, 12:07 PM
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#138
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All Stars
65,278 posts Joined: Jan 2003
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QUOTE(#Victor @ Oct 23 2018, 12:05 PM) Probably this is the sudden decision by TM to cut cost but where is the EDM or SMS? Oops... maybe another budget cut on EDM and SMS takes time to do.they need to do data massaging, comb thru users, copywrite/approve design and message, prep into sms/edm blaster, blast scheduling cuz cannot blast all in 1 day, etc |
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Oct 23 2018, 12:38 PM
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#139
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All Stars
65,278 posts Joined: Jan 2003
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QUOTE(#Victor @ Oct 23 2018, 12:36 PM) Communication to existing TM subscriber by 15th as mentioned while few more days to 1st November, yet many ppl still not known except those who watch this forum. technically tm is not removing the whole autopay service, hence no major service impact to existing autopay users. they just removed the rm2 rebate granting, and that's a minor impact. |
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Oct 24 2018, 09:13 AM
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#140
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All Stars
65,278 posts Joined: Jan 2003
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QUOTE(engyr @ Oct 24 2018, 08:41 AM) My m2visa still appeared in my maybank2u after I cancelled it. I cancelled it 10 days ago. Is there any effect on me? no effect. just annoying seeing those cancelled cards in m2u. give cs a call to remove them. not immediate, but few days. |
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