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Unifi Official TM UniFi High Speed Broadband Thread V34, READ 1ST PAGE FOR TURBO SPEED INFO!

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cucubud
post Sep 12 2018, 04:36 PM

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QUOTE(tien171 @ Sep 12 2018, 04:28 PM)
my 30Mbps  plan was  159rm  with free voice  calls and Jumbo  Lite on STB.
The  100Mbps plan with  Ultimate  the cost is  129 +30 rm.
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Thank you for your reply.
So it was speed or Ultimate pack for the price of RM159.
Since you are on Ultimate pack now, you should be able to use back the STB.
cucubud
post Sep 12 2018, 04:44 PM

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QUOTE(dk999 @ Sep 12 2018, 04:42 PM)
curious to know if downgrade to 100mbps + ruby plus is the total monthly rm129 + tax?
Or need extra for the ruby pack?

Need upgrade home hardware about rm 400++ for router and cable, think downgrade is better as not heavy usage.
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RM129 + tax.
cucubud
post Sep 12 2018, 04:48 PM

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QUOTE(iguana_dude_619 @ Sep 12 2018, 04:46 PM)
same here  bangwall.gif
so many people happily downgrade to 100 rm129 while im stuck here wait for my Turbo 500 while still paying rm179 but get 50  mad.gif
if TMNut dont turbo me by Malaysia Day Imma join the downgrade  lol.gif
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Hmmm double the current speed and save RM50 per month. Not bad.

cucubud
post Sep 12 2018, 04:54 PM

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QUOTE(youngy @ Sep 12 2018, 04:50 PM)
But I prefer to have higher speed. Kena poison already.  devil.gif
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For you, no need to look backwards. Just move forward to the highest speed. biggrin.gif
cucubud
post Sep 12 2018, 09:56 PM

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QUOTE(james2306 @ Sep 12 2018, 09:38 PM)
129 for 100.

stb from old contract still with me...

Promo Discount Perpetual

Promo Discount RM30
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Does the STB work on your new 100Mbps Account?

cucubud
post Sep 12 2018, 10:05 PM

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QUOTE(nuel92 @ Sep 12 2018, 09:27 PM)
I first upgrade my 10mpbs to 30mpbs like 3 weeks before. And last week i subscribe to the new 100mpbs plan, stated it will upgrade this week. Got an sms this evening stated i need installation next week but i already got the router, modem and stb like very new. So i dont see the logic that they need to do installation on 17th tho? So i went to the live chat and they said no installation needed since i already got all the new equipment. So why the sms stated i need installation on 17th? 😅😅
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So on 17th, you remove all the equipment and wait for them to come and do installation.
See whether they give you a new set of equipment. biggrin.gif
cucubud
post Sep 12 2018, 10:44 PM

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QUOTE(area61 @ Sep 12 2018, 10:20 PM)
I got unifi lite 10Mbps earlier this year, today I checked the unifi portal, it changed to 100Mbps Turbo

Speedtest only shows 30Mbps at best

Live chat agent sold me the Pilot Phase selected customer crap

Was supplied with the TPLINK AC1200 router, could this be the culprit?

Already asked the unifi live agent to reset port, still same no change at all.

Any suggestions?
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You did the Speedtest on Ethernet port or via WiFi?
cucubud
post Sep 13 2018, 07:10 AM

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QUOTE(Coontbag @ Sep 13 2018, 06:49 AM)
Hi all.

I recently got turbo-ed to 800Mbps.

I'm getting approximately 80Mbps on 2.4ghz, and about 600Mbps on 5.0ghz. I've tested this on a few devices and it is all returning with about the same speed. I am using ASUS BRT-AC828 router.

My question is, why is there such a difference between 2.4ghz and 5.0ghz?
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Why don’t you Google it?
Google can explain better than us.
cucubud
post Sep 13 2018, 07:30 AM

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QUOTE(Coontbag @ Sep 13 2018, 07:18 AM)
Why else do you think I'm still up. Before I got turbo-ed, the speed was very consistent on both 2.4 and 5GHz.
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In short, 2.4Ghz can only get maximum speed of about 90Mbps in real environment.
5Ghz can go much faster.
When you were with 100Mbps plan, 2.4Ghz and 5Ghz will give you speed around 90Mbps.
After you have turbo-ed to 800Mbps plan, your 2.4Ghz still max out at 90Mbps while 5Ghz can go beyond that.
That is why on 5Ghz you can reach 600Mbps.

cucubud
post Sep 13 2018, 10:01 AM

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QUOTE(aneip @ Sep 13 2018, 09:56 AM)
Any reference to upload speed for 300mbps turbo?
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UL is 50Mbps
cucubud
post Sep 13 2018, 10:47 AM

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QUOTE(stinky @ Sep 13 2018, 10:36 AM)
really? is it confirm if reapply wont get to use back old STB?
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I look at it this way. I might be wrong.

If you downgrade/upgrade, TM will retain your user id and password and the config. They only change your port speed.

If you apply new Account, TM will delete your old Account and set up a new Account base on the plan you subscribe.
For the new 100Mbps @RM129, you will get 100Mbps + Voice + Unifi Play TV (no STB).
cucubud
post Sep 13 2018, 02:46 PM

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QUOTE(StuartLee2015 @ Sep 13 2018, 01:28 PM)
I have been switching channels but can't get above 100mbps

What if I get new router , new cables, new usb Wi-Fi adapter, and can't event hit pass 100 Mbps? rclxub.gif
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Borrow a router from your friends to try out first.
cucubud
post Sep 13 2018, 04:29 PM

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QUOTE(Slekerz @ Sep 13 2018, 03:54 PM)
today i go to tmpoint want to upgrade from 30mb to new package 100mb rm129, the lady at counter said need to to add rm30 because i already have stb, so total price rm159, no eligible to turbo.
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How much were you paying for your 30Mbps earlier?
cucubud
post Sep 13 2018, 04:43 PM

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QUOTE(Slekerz @ Sep 13 2018, 04:31 PM)
i right now on 30mb paying rm139 want to upgrade new package 100mb rm129
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After turbo-ed, you'll be getting 300Mbps + Unifi Tv @ RM139.
Now with 100Mbps + Unifi Tv + Voice @RM159.

Eventually you'll be paying RM20 more for slower speed with Voice.

If you want Voice, you could just add RM20 to your 30Mbps (turbo-ed to 300Mbps).

cucubud
post Sep 13 2018, 05:36 PM

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QUOTE(th3game @ Sep 13 2018, 05:25 PM)
u hv to be smart in dealing with tmpoint,sometimes they didnt know in details

pls refer to tm FAQ and show them point no 33

https://unifi.com.my/lsds/assets/images/per...mefibre_faq.pdf
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Thanks for the FAQ document.

People who wants to change their plan to 100Mbps, please print out a set and bring along to show them (if they ask to add RM30 for the use of old STB).

cucubud
post Sep 13 2018, 05:47 PM

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QUOTE(boner672 @ Sep 13 2018, 05:45 PM)
[attachmentid=10019411]

Hi guys whats the use of this box? it shows cat5e Lan Cable. I do realise my house got Lan socket in each room. can it be used to connect fibre to it?
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Cannot connect fiber to it.
cucubud
post Sep 13 2018, 05:51 PM

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QUOTE(pisces1529 @ Sep 13 2018, 05:42 PM)
[attachmentid=10019418]

Did not mentioned RM30 in the FAQ and I came across this statement above. Cannot add?  hmm.gif  hmm.gif
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If they ask to add RM30 for the use of old STB, you can refer to clause 33 on page 15 of that document.
cucubud
post Sep 13 2018, 06:25 PM

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QUOTE(miloaisdino @ Sep 13 2018, 05:55 PM)
Can la can either connect btu or router to those cat5e
. But i think need terminate the wires yrself, just get a rj45 wire crimper then .. cos currently its only wired for telephone...

I recommend u get a gigabit switch to connect all those wire to and leave a spare port for the router at that box.
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No power source there for equipment.
That box is meant for a patch panel.
cucubud
post Sep 13 2018, 09:58 PM

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QUOTE(Boldnut @ Sep 13 2018, 09:43 PM)
clause 33 are refering to legacy VIP package

if TM are serious about the clause they can deny the STB.
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As long as you are using the STB now, your new 100Mbps plan can continue to use the STB.
No need to add RM30 to use the STB unless you want the Ultimate pack.
cucubud
post Sep 13 2018, 10:30 PM

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QUOTE(Boldnut @ Sep 13 2018, 10:00 PM)
there is a ruby/aneka/varnam pack on the new 100mbps package, have u actually tried those channels in those package to be viewed on STB directly. *without using the internet streaming?
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Do you mean the STB connect to the LAN port 4 of the router?
BTW, I am not on the 100Mbps plan.

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