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Unifi Official TM UniFi High Speed Broadband Thread V34, READ 1ST PAGE FOR TURBO SPEED INFO!
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cucubud
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Sep 12 2018, 04:36 PM
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QUOTE(tien171 @ Sep 12 2018, 04:28 PM) my 30Mbps plan was 159rm with free voice calls and Jumbo Lite on STB. The 100Mbps plan with Ultimate the cost is 129 +30 rm. Thank you for your reply. So it was speed or Ultimate pack for the price of RM159. Since you are on Ultimate pack now, you should be able to use back the STB.
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cucubud
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Sep 12 2018, 04:44 PM
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QUOTE(dk999 @ Sep 12 2018, 04:42 PM) curious to know if downgrade to 100mbps + ruby plus is the total monthly rm129 + tax? Or need extra for the ruby pack? Need upgrade home hardware about rm 400++ for router and cable, think downgrade is better as not heavy usage. RM129 + tax.
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cucubud
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Sep 12 2018, 04:48 PM
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QUOTE(iguana_dude_619 @ Sep 12 2018, 04:46 PM) same here so many people happily downgrade to 100 rm129 while im stuck here wait for my Turbo 500 while still paying rm179 but get 50 if TMNut dont turbo me by Malaysia Day Imma join the downgrade  Hmmm double the current speed and save RM50 per month. Not bad.
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cucubud
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Sep 12 2018, 04:54 PM
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QUOTE(youngy @ Sep 12 2018, 04:50 PM) But I prefer to have higher speed. Kena poison already.  For you, no need to look backwards. Just move forward to the highest speed.
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cucubud
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Sep 12 2018, 09:56 PM
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QUOTE(james2306 @ Sep 12 2018, 09:38 PM) 129 for 100. stb from old contract still with me... Promo Discount Perpetual Promo Discount RM30 Does the STB work on your new 100Mbps Account?
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cucubud
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Sep 12 2018, 10:05 PM
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QUOTE(nuel92 @ Sep 12 2018, 09:27 PM) I first upgrade my 10mpbs to 30mpbs like 3 weeks before. And last week i subscribe to the new 100mpbs plan, stated it will upgrade this week. Got an sms this evening stated i need installation next week but i already got the router, modem and stb like very new. So i dont see the logic that they need to do installation on 17th tho? So i went to the live chat and they said no installation needed since i already got all the new equipment. So why the sms stated i need installation on 17th? 😅😅 So on 17th, you remove all the equipment and wait for them to come and do installation. See whether they give you a new set of equipment.
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cucubud
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Sep 12 2018, 10:44 PM
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QUOTE(area61 @ Sep 12 2018, 10:20 PM) I got unifi lite 10Mbps earlier this year, today I checked the unifi portal, it changed to 100Mbps Turbo Speedtest only shows 30Mbps at best Live chat agent sold me the Pilot Phase selected customer crap Was supplied with the TPLINK AC1200 router, could this be the culprit? Already asked the unifi live agent to reset port, still same no change at all. Any suggestions? You did the Speedtest on Ethernet port or via WiFi?
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cucubud
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Sep 13 2018, 07:10 AM
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QUOTE(Coontbag @ Sep 13 2018, 06:49 AM) Hi all. I recently got turbo-ed to 800Mbps. I'm getting approximately 80Mbps on 2.4ghz, and about 600Mbps on 5.0ghz. I've tested this on a few devices and it is all returning with about the same speed. I am using ASUS BRT-AC828 router. My question is, why is there such a difference between 2.4ghz and 5.0ghz? Why don’t you Google it? Google can explain better than us.
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cucubud
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Sep 13 2018, 07:30 AM
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QUOTE(Coontbag @ Sep 13 2018, 07:18 AM) Why else do you think I'm still up. Before I got turbo-ed, the speed was very consistent on both 2.4 and 5GHz. In short, 2.4Ghz can only get maximum speed of about 90Mbps in real environment. 5Ghz can go much faster. When you were with 100Mbps plan, 2.4Ghz and 5Ghz will give you speed around 90Mbps. After you have turbo-ed to 800Mbps plan, your 2.4Ghz still max out at 90Mbps while 5Ghz can go beyond that. That is why on 5Ghz you can reach 600Mbps.
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cucubud
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Sep 13 2018, 10:01 AM
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QUOTE(aneip @ Sep 13 2018, 09:56 AM) Any reference to upload speed for 300mbps turbo? UL is 50Mbps
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cucubud
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Sep 13 2018, 10:47 AM
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QUOTE(stinky @ Sep 13 2018, 10:36 AM) really? is it confirm if reapply wont get to use back old STB? I look at it this way. I might be wrong. If you downgrade/upgrade, TM will retain your user id and password and the config. They only change your port speed. If you apply new Account, TM will delete your old Account and set up a new Account base on the plan you subscribe. For the new 100Mbps @RM129, you will get 100Mbps + Voice + Unifi Play TV (no STB).
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cucubud
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Sep 13 2018, 02:46 PM
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QUOTE(StuartLee2015 @ Sep 13 2018, 01:28 PM) I have been switching channels but can't get above 100mbps What if I get new router , new cables, new usb Wi-Fi adapter, and can't event hit pass 100 Mbps?  Borrow a router from your friends to try out first.
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cucubud
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Sep 13 2018, 04:29 PM
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QUOTE(Slekerz @ Sep 13 2018, 03:54 PM) today i go to tmpoint want to upgrade from 30mb to new package 100mb rm129, the lady at counter said need to to add rm30 because i already have stb, so total price rm159, no eligible to turbo. How much were you paying for your 30Mbps earlier?
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cucubud
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Sep 13 2018, 04:43 PM
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QUOTE(Slekerz @ Sep 13 2018, 04:31 PM) i right now on 30mb paying rm139 want to upgrade new package 100mb rm129 After turbo-ed, you'll be getting 300Mbps + Unifi Tv @ RM139. Now with 100Mbps + Unifi Tv + Voice @RM159. Eventually you'll be paying RM20 more for slower speed with Voice. If you want Voice, you could just add RM20 to your 30Mbps (turbo-ed to 300Mbps).
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cucubud
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Sep 13 2018, 05:36 PM
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QUOTE(th3game @ Sep 13 2018, 05:25 PM) u hv to be smart in dealing with tmpoint,sometimes they didnt know in details pls refer to tm FAQ and show them point no 33 https://unifi.com.my/lsds/assets/images/per...mefibre_faq.pdfThanks for the FAQ document. People who wants to change their plan to 100Mbps, please print out a set and bring along to show them (if they ask to add RM30 for the use of old STB).
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cucubud
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Sep 13 2018, 05:47 PM
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QUOTE(boner672 @ Sep 13 2018, 05:45 PM) [attachmentid=10019411] Hi guys whats the use of this box? it shows cat5e Lan Cable. I do realise my house got Lan socket in each room. can it be used to connect fibre to it? Cannot connect fiber to it.
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cucubud
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Sep 13 2018, 05:51 PM
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QUOTE(pisces1529 @ Sep 13 2018, 05:42 PM) [attachmentid=10019418] Did not mentioned RM30 in the FAQ and I came across this statement above. Cannot add?  If they ask to add RM30 for the use of old STB, you can refer to clause 33 on page 15 of that document.
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cucubud
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Sep 13 2018, 06:25 PM
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QUOTE(miloaisdino @ Sep 13 2018, 05:55 PM) Can la can either connect btu or router to those cat5e . But i think need terminate the wires yrself, just get a rj45 wire crimper then .. cos currently its only wired for telephone... I recommend u get a gigabit switch to connect all those wire to and leave a spare port for the router at that box. No power source there for equipment. That box is meant for a patch panel.
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cucubud
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Sep 13 2018, 09:58 PM
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QUOTE(Boldnut @ Sep 13 2018, 09:43 PM) clause 33 are refering to legacy VIP package if TM are serious about the clause they can deny the STB. As long as you are using the STB now, your new 100Mbps plan can continue to use the STB. No need to add RM30 to use the STB unless you want the Ultimate pack.
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cucubud
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Sep 13 2018, 10:30 PM
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QUOTE(Boldnut @ Sep 13 2018, 10:00 PM) there is a ruby/aneka/varnam pack on the new 100mbps package, have u actually tried those channels in those package to be viewed on STB directly. *without using the internet streaming? Do you mean the STB connect to the LAN port 4 of the router? BTW, I am not on the 100Mbps plan.
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