QUOTE(chocobo7779 @ Sep 15 2018, 05:05 PM)
This is not exactly CS fault at all - this is pretty much their policy (again, blame their management for this), after all you cannot blame CS for all of that

Again, if you are that unhappy why not just swap out the plans if you can (unless you are bound to a contract of course)? It's not that you don't have a choice anymore

That's why we cannot have nice things sometimes - those who are eligible (or not eligible) for the upgrade or the new plan will always complain about other things, I mean come on we already have reasonably fast connection at relatively low prices (compared to the old plan), and yet people will want to complain

Well put.
But realistically we have no real choice since TM owns pretty much all of the last mile infra. I'm in a landed property so no option for Time fibre and maxis just piggybacks off TM infra so no difference there.
For me, the price difference is negligible to downgrade from my current 500 Mbps plan in-waiting to the now "sold out" 100 Mbps.
TM is really dumb or callous with their new pricing and plans and public communications leading to a lot of frustration and confusion.
When they screw up, you get all these people asking if they should wait for turbo or just get the 100 Mbps and be done with or get another plan that will give them turbo later (yes, some even think the new 100 Mbps plan will be turbo-ed later).
This is Malaysia way, you don't get anything unless you ask and do it firmly and repeatedly. Just like when I repeatedly tell them that their offers to upgrade my streamyx and VIP 5 was too expensive and not value for money.