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Unifi Official TM UniFi High Speed Broadband Thread V34, READ 1ST PAGE FOR TURBO SPEED INFO!

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YoungMan
post Sep 7 2018, 09:39 PM

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QUOTE(hjh87 @ Sep 7 2018, 03:34 PM)
Have more info on this??

1. 10Mbps have quota limit?
No. No more 10mbps now, only 100mbps and 30mbps.
2. Need to visit TM point or call customer service to get this? (current location do have unifi coverage)
visit your nearest tmpoint to register.
3. New installation of Fibre will cost how much?
first page can find the detail.
4. Can transfer the old number to the new Unifi?
yes. just go to tmpoint and tell them. they'll do it for you.
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QUOTE(jason18689 @ Sep 7 2018, 07:19 PM)
Yup. Thanks for sharing YoungMan!  laugh.gif
There is one more thing i forgot to say, the existing number is under my parents name and they cant joint it like that.  I had to make a name transfer before they can proceed.
So in order for the existing number to migrate to Unifi, the name has to be the same!
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thanks for sharing. Yes it should be the same name, but I forget that streamyx can apply using phone that is not under your name.


YoungMan
post Sep 7 2018, 10:24 PM

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QUOTE(Anonymous34 @ Sep 7 2018, 11:12 PM)
Hi guys, i would like to know if anyone has luck trying to reduce the RM 169 VIP10 promo (when it was 199, then eventually upgraded to Advance 30) to lower price? It isnt fair because 30mbps for 169 is more expensive than most 30mbps users. Screwed by TM, didnt receive any call after this.
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Go to tmpoint and change it to RM139 30mbps (turbo to 300mbps) or 129 100mbps.
YoungMan
post Sep 8 2018, 11:34 AM

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QUOTE(miloaisdino @ Sep 8 2018, 12:57 AM)
I believe can if u change the btu (gpon) password... as tm does not check against s/n on their olt side.

Ultimately if use same btu without changing config only can if it ends up on the same pon port of the olt.

Has anyone tried 2 btu with same password? If can then its possible to extend unifi fibre from house to house by ourselves (cloned gpon pw + real pppoe id)
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TM BTU already disable access for user. Even you connect direct to PC also cannot access the config page.

QUOTE(Anonymous34 @ Sep 8 2018, 09:43 AM)
Can change to 139? Will it affect the turbo timeframe? Like will I be delayed? And is there any contracg? Thanks
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Most likely turbo next year and contract renew 24 months. Best is to consult tmpoint for a more accurate answer.

QUOTE(dannychen @ Sep 8 2018, 10:52 AM)
I live in area where unifi Basic and unifi 100Mbps are not available. What other plan can TM offer
to me?
 Please contact us or walk-in to the nearest TMpoint outlets to find out the special plan for you.

source
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They will offer you UniFi mobile instead. laugh.gif
YoungMan
post Sep 8 2018, 11:54 AM

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QUOTE(wilson1stop @ Sep 8 2018, 12:47 PM)
Since Day 1 @ 6th Sep, Bro.
must go TMpoint urself.
Wow, your area staffs was updated while mine need to treated until see Manager.

Kept told me it's Downgrade, now new plans FAQ mentioned can upgrade NO CHARGES/PENALTY to any higher plans.
hmmm, isnt that called Unifi Wireless? Mobile is for phone lah.
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Yes for phone. If your area has no fix broadband coverage and you go to tmpoint, they will offer you mobile plan. Think they want to go pasang the infra?
YoungMan
post Sep 8 2018, 12:49 PM

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QUOTE(mel5582 @ Sep 8 2018, 01:27 PM)
Sigh, you would think that being an old *ss subscriber would see some perks but since VIP20 till now, I can only say that TM sh*ts on us most of the time. Called to enquire about the RM129 plan and the CS keep asking me to terminate and downgrade. Wow..
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Their 100 CS is not efficient. You call 5 times probably will get 5 different answer from 5 different CS. Go to tmpoint next week and ask to change to 129 or 139 package. There are forumers few pages back which request to change, and they were not asked to terminate and reapply.
YoungMan
post Sep 8 2018, 02:46 PM

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QUOTE(angelofro @ Sep 8 2018, 01:57 PM)
i ask online tm cs, they told me can change to rm129 100mbps new plan. but will renew my contract to 24month.
looks like i need go tmpoint hq try my luck. see can get more discount on my current plan and wait for 800mbps upgrade. or just change to new plan and wait for new 800mbps plan.
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VIP20 only becomes 100mbps, because TM said 20mbps and below turbo to 100mbps. In this case you still can't get 800mbps unless you can change to current RM189 for 100mbps pack.
YoungMan
post Sep 9 2018, 03:59 PM

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QUOTE(danieltay @ Sep 9 2018, 02:33 PM)
Myself new line la, now on Maxis Ftth

If wait next month for 50Mbps then sorry la, once maxis call me to upgrade for 30Mbps @rm89, I'll have to do it

But I am on high rise, I was told Unifi can only accept 30Mbps for high rise

I stay 1st floor, if I insist getting the 50Mbps but ok if only can achieve 30Mbps, can Unifi accept me for the 50Mbps package ah?
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Why do you need to pay the price for 50mbps when only can get 30mbps? If the roomers are true, Unifi 50mbps is RM89, whereas Maxis 30mbps is RM89. You can upgrade to Maxis 30mbps starting 13th Sep already.
YoungMan
post Sep 12 2018, 08:32 PM

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QUOTE(james2306 @ Sep 12 2018, 08:45 PM)
So my story..

November last year i went and got their 30mb rm139 package, so fresh contract, was 50mb before, free upgrade... was paying 189 or something..
Got email in july that ill be turbo'ed Aug-Dec 2018.. but few weeks back checked with a forumer's link to see the details in the system and it stated mine was Jan-July 2019 instead..

decided to get the new 100mb package instead... even the 30mbps now also more than enough for me..

Live chat this morning.... said can do over phone by callling 100.
Called 100, say must go TMPOINT...
Went tmpoint usj at 4.30pm.. lady there told me need to set appointment for them to come check equipment... said only open slot next week wednesday.. so i agreed.. was in and out in less than 15mins..

Logged in unifi portal around 7pm noticed it says unifi 100Mbps (STB) BEST Now... went reboot BTU and modem and now im getting
user posted image

Despite what she told me at the counter that need to wait for appointment to verify before can upgrade.. i already got it..

Their Live Chat CS, the 100 CS, and over the counter, none of them at any point told me info that was 100% correct..... unbelievable.
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They will still come and check your hardware I believe. Last time when I upgraded my Streamyx the same thing happen, back from tmpoint and speed already increase.
YoungMan
post Sep 13 2018, 02:29 PM

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QUOTE(fruitie @ Sep 13 2018, 03:24 PM)
Latest development is RM 179 for 100Mbps and will Turbo in 14 days.
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Not bad lor. RM129 for 100mbps, RM179 soon to be 800mbps. Let's see if any of the local ISP can come up with better plan or not.
YoungMan
post Sep 16 2018, 11:05 AM

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QUOTE(nuel92 @ Sep 16 2018, 11:59 AM)
Is 30mbps rm129 to 100mbps rm129 a downgrade or not? When i went to tmpoint, they said no penalty since we will renew contract for 2 years
*
30 to 100 is an upgrade, and of course contract renew.
YoungMan
post Sep 16 2018, 11:24 AM

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QUOTE(cyclone9 @ Sep 16 2018, 11:26 AM)
tried but didn't work

what is the admin password for dir842?
*
The password at the sticker didn't work?
YoungMan
post Sep 16 2018, 09:20 PM

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QUOTE(V3nz @ Sep 16 2018, 10:03 PM)
Lol so they change ur speed but not the price. is that right?

My friends concern is that the price right now is too high,

so we are trying to get cheaper price. hopefully can change...
*
Then go to tmpoint to change to the latest 100mbps at RM129. It is possible to do.
YoungMan
post Sep 17 2018, 12:22 PM

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QUOTE(nuel92 @ Sep 17 2018, 01:11 PM)
Guys i finally got my 100mbps!!!
user posted image
I check my unifi plan is still 30mbps but speedtets shown 100mbps already without the technician coming. Still wondering what are they going to do here
*
Makan angin lor. Come and do some testing, confirm speed 100mbps, ask you to sign the service form.
YoungMan
post Sep 17 2018, 04:17 PM

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QUOTE(amandamai @ Sep 17 2018, 05:05 PM)
My bill is RM169 +sst RM179. 30 Mbps high rise too. Contract expires next year.

Not eligible for turbo upgrade. Max speed at apartment building 30 or 50 Mbps only, heard no 100 Mbps at high rise so me not upgrading to the RM129 plan.

What the others in our same boat do?

1) Stay same package, same price. No turbo ever.
2) Stay same package, asking for reduced  price ( Can aa?)
3) Upgrading to RM129 100 Mbps knowing can only get half the speed at best but at least no quota, and cheaper plan

4) Downgrade to RM79 30 Mbps with quota + 2 new contract years
5) Migrate to Maxis Fibre Rm89 30 Mbps no quota, free unlimited call (my floor has no maxis fibre yet, levels below me got)
6) Migrate to TIME (My place not within coverage)
7) Something else entirely
Currently I'm using Unifi stb as my Kodi box. If downgrade, need to buy own stb or watch on laptop and really need to plan quota for my streaming viewing

For no.4, I'm waiting to see how much the add-on quota would be priced. Need to wait till next year to know.

No 5 is appealing for the price alone
*
I think should really consider option 5 if TM is not gonna roll out cheaper package soon. You can save about half the bill.
YoungMan
post Sep 17 2018, 04:53 PM

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QUOTE(PJng @ Sep 17 2018, 05:40 PM)
I will choose no 3, even i know not possible 100mbps
No TIME on here, worry maxis not stable, not my choose
I don think TM can reduce price
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Not possible. TM will tell you sorry your place cannot support, and they will not do for you even if you want to have half the speed of the subscribe package.

QUOTE(klckm88 @ Sep 17 2018, 05:41 PM)
i'm same situation with u,pay RM 179 for 50mbps,not eligible for turbo

ask for reduce price they say cannot,upgrade to 100mbps get half speed also cannot.so just like stuck in the middle

thinking switch to TIME unless they do something on VDSL customers,like offer discount or new plan.
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If your area has Time coverage, think no more. Just potong and change.

YoungMan
post Sep 17 2018, 07:49 PM

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QUOTE(cho @ Sep 17 2018, 06:44 PM)
if i am you... will choose option 4.

currently the quota still has not enforce yet until end of this year..

we all know that later will be another 50mbps plan at RM99. once available to subs, just upgrade to that plan.  hopefully no quota for that plan too. 

if there is quota, then upgrade to 100mbps @ 129.

if tm doesnt allow, switch to maxis.
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IF TM doesn't allow, you already stuck with 2 years contract. By the time it is too late for you to jump to Maxis and you have to stay on for 2 years.

QUOTE(hazairi @ Sep 17 2018, 07:03 PM)
I'm currently using 50Mbps RM180. I'm living at a high-rise. If the infra can't support 500Mbps for the turbo-ed upgrade, what will TM compensate?
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I don't think they will compensate. TM already save their ass by saying upgrade base on technical ability.
YoungMan
post Sep 17 2018, 09:52 PM

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QUOTE(diversity @ Sep 17 2018, 10:34 PM)
I have two packages with Unifi

1) 100mbps lite RM129
2) 500mbps turbo upgrade RM179

Both using the newest routers given by TM (D link DIR-842 & TP Link Archer C1200 respectively).

However for both when using the normal 2.4ghz wifi can only get max 50Mbps (even when I'm standing infront of modem&router) with TM speed test & speedtest.net. In order to get the max speed, have to use the 5ghz only. Normal?
*
Try to read and set your WiFi as suggested in page 1 and then test your speed again. Also for reliability always test with cable instead of WiFi.

This post has been edited by YoungMan: Sep 17 2018, 09:53 PM

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