Same question here, I got a
nearest DP from my house like 350 Meters away, if including the line redundancy for hot weather then should be 365-420 Meters, it is just a Taman with UniFi, place at the left side of my Taman.
Is it possible to pull a long cable from this DP, jumping via like 4-8 of the TM pole, then connect my house?
As I checked via UniFi Coverage website for all the ports for that whole taman, not a single DP/port are full, I wonder did they will just fxxk it for profit, and drag it for a single person on another Taman.
PS: Ya, I know they will list out all the unit number that supporting UniFi,
but can they do this for a house not inside the system too?
PS2: Ya, sadly to discover not a single rich person in that Taman give a sxxt for UniFi, surprisingly.
---
Just saying, for TM Point in my town, they don't understand anything of this, they even claim the system showing it is 2M Streamyx for my Taman, even the live chat and the UniFi Coverage website showing it is 4M package max for my Taman.
So nope, seeking helps from TM point in my town is not a solution.
---
And ya, just ask me if you want me to provide the UnIFi addressID in order to provide helps, I can obtain it from rhombuscake which is hosted by that kind person, that website is very helps a lot for seeking which Taman got UniFi than the official UniFi Coverage website, which will tell you to refine it if >300 results.
Or also the DP number if required, I can go snap a picture, calculate how much the pole in between.
And also, Thank for the helps.

TM didn't lie to you, your house not in coverage.
Need another closer DP and your address MUST UPDATE INSIDE SYSTEM for registration.
What's you can do is gather 4-8 households, better 10+ and submit petition for unifi demands to nearest TM point. (Not dealer or agent)
Then TM might do survey which side to extend DP into your house nearby.
P/s: PLS remind this process took months, might be faster if you seek YB helps.