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> Lazada Discussion V29 | #WorkingOnBetterHastag, #DailyFlashSale #NoMoarVouchers

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BenYeeHua
post Feb 22 2019, 11:02 PM

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QUOTE(alexwsk @ Feb 22 2019, 09:07 PM)
just received an email from lzd:
Dear XXX,
We are sorry to inform you that we were unable to deliver your item(s) from order #2126888110XXXXX. Therefore, it has been cancelled in our system. To help us serve you better in the future, please answer the following survey.

Ordered this on 12/12/18 and it was delivered successfully. And I did not request for cancellation/refund. Should I inform lzd  hmm.gif  innocent.gif
*
Yup, it happen sometimes.

Just inform lzd and bank transfer back the money to lzd, so the money will give back to the seller. icon_rolleyes.gif

Unless you don't wanna purchasing from the seller anymore, it is completely depend on your moral. nod.gif
BenYeeHua
post Feb 23 2019, 01:29 PM

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QUOTE(alexwsk @ Feb 23 2019, 11:33 AM)
emailed them dy, money not yet refunded to my account
*
Better live chat, will received the email and lzd account info within 30 mins.

But I think you should wait for refund first, then give back to lzd, as this is less complex than stopping the refund happening. hmm.gif
BenYeeHua
post Feb 23 2019, 04:13 PM

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QUOTE(alexwsk @ Feb 23 2019, 01:43 PM)
tried dy, timed out and no live agent
ok, chatting with fauzi now
lol, you are right, can't stop the refund, asked me to bank in after getting the refund
*
thumbsup.gif

And as I saw in this topic, many people abuse this bug, and claiming back for full refund for their expensive device.
That's why you are sawing so less voucher available now. doh.gif

Still, they should improve this tracking system, maybe double check the shipping status before trigger the refund, or switch to manual trigger which required people to take a look on the shipping status before cancel and refund the money. sweat.gif

QUOTE(Irzani @ Feb 23 2019, 02:55 PM)
Lazada need to do something ... the monitor at office big liao
*
As they are lacking purchase record after people searching for "UPS", so no data for them to know it should be filter to PC Surge Protector.

So they just show whatever they got after finish showing up the most purchased/reviewed product, and that's what you are seeing now. rclxs0.gif

This post has been edited by BenYeeHua: Feb 23 2019, 04:18 PM
BenYeeHua
post Feb 24 2019, 10:10 AM

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And, another info.

Super Brand Day is coming, with warm up starting tomorrow(25-26 Feb), and start whole day on 27 Feb.

For more info, I guess it should be unlocked at night, or 12 AM tomorrow, or Facebook page. icon_rolleyes.gif

This post has been edited by BenYeeHua: Feb 24 2019, 10:10 AM
BenYeeHua
post Feb 28 2019, 10:18 AM

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QUOTE(icebryanchan @ Feb 28 2019, 09:55 AM)
help me please guys,

I ordered some item on Lazada and my wallet was insufficient money. So I clicked top up but after top up, I cannot pay my order and in my order it shows "TOP UP" option only.

I don't want the order to be cancelled because I am using RM500 voucher for that, I don't want my voucher to be gone.
Please help me, anyone faced this issue before?
*
If the voucher is collected, then it will available again after the order is cancelled.
For voucher code, same, unless it is a public released one which will be grab by other la. tongue.gif

If it is a limited time flash sale, unless it is still within the time, it should not be available.
Same also applied to the voucher.

Unless they changed the system/rule, you should able to claim back your voucher.
For best, please contact Lazada Live Chat agent? icon_rolleyes.gif

This post has been edited by BenYeeHua: Feb 28 2019, 10:19 AM
BenYeeHua
post Feb 28 2019, 04:58 PM

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QUOTE(icebryanchan @ Feb 28 2019, 01:18 PM)
contacted CS via live chat and via call, 3 times.

All of them just asked me to wait. I asked them, "Can I cancel the order and make a new order with the voucher, without my voucher going void?". They just asked me to wait. wth best CS ever, cant even answer a yes no question

Edit: any trick to make lazada process faster? They kept on telling me to wait 24hours to 72 hours. Why would I wait so long?  mad.gif  mad.gif

Really regret that I chose Lazada Wallet as payment, could've just used my credit card. So much problem and I can't even buy anything via the wallet now
*
Well, lot of people warn about e-wallet issues, so it is better to avoid it even it has cashback.

No trick so far, top up the remaining value one really get people stuck on it, I think 24-72 hours means wait until the payment make through, or auto cancel(3 days for payment).
If you are choosing other payment method than e-wallet, it is fine, you can choose other payment method again(or same method) without getting stuck, and even if you pay twice, nah, just give them the prove on your bank account record and ask them to give back the money, done.

Still, they should make like e-wallet is another payment method that allow you to switch to other method instead of asking you to top up, the top up button should be another button instead of replacing the "Make Payment" button, so at least you can pay without getting stuck so easier.
Their system is famous of waiting the update instead of pulling for update(save resource), so after you make top up, it should inform that order module about this event, but somehow it stuck, as I know this can be avoid by adding something like "Check Again" button etc, but making the system more complex is not a good thing. laugh.gif


And for trick, emmmm...
I think you can trick the system to make payment for this order again with some method, but the issues is I don't know did this is allowed for e-wallet at the first place, and it might make it worst, so better forgot it. hmm.gif
BenYeeHua
post Mar 23 2019, 04:17 PM

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Voucher for Non and Electronics had been refreshed, better hurry. wink.gif

QUOTE(monodevil @ Mar 23 2019, 02:05 PM)
Lazada voucer for electronic n non. Electronic is up again just now.. Go grab it guys
*
Ok, so it seem last like at least 2 hours tongue.gif

This post has been edited by BenYeeHua: Mar 23 2019, 04:18 PM
BenYeeHua
post Mar 27 2019, 12:15 PM

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QUOTE(unknown warrior @ Mar 27 2019, 12:06 PM)
got meh? RM170 voucher?
*
Got, I done my homework and found that it is design badly, you can bypass it without cupcake x200.

So it is possible that you obtain that voucher without any cupcake, but in TnC Lazada written "shall be prohibited" lol, so I just watch that cupcake voucher ran away~ thumbsup.gif

And also, why yesterday 12 PM don't refresh, but today?
Just write 27th 12 PM refresh la, waste my yesterday time for waiting it. bangwall.gif
---
Bonus, there is RM 150-17 voucher hidden in the cupcake reward store, it should shown up after they remove the RM 170.00 OFF voucher. tongue.gif

This post has been edited by BenYeeHua: Mar 27 2019, 12:16 PM
BenYeeHua
post Mar 27 2019, 12:20 PM

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QUOTE(monodevil @ Mar 27 2019, 12:18 PM)
feel like its scam..yesterday i enter to redeem at 12.00 milisecond..showed finish

then out and enter back every minutes

sama result..so today..i just let it go. maybe have forumer in here lucky enough to get it
*
Ya, yesterday no shown up, either they forgot, or they troll and should be today refresh. doh.gif

But ya, if you use tech, you can grab that voucher within 0.1s(0.5s if lousy computer), without any cupcake x200.

So let's us hope it is not some tech guy void the TnC and grab it la. icon_rolleyes.gif
BenYeeHua
post Mar 27 2019, 12:22 PM

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QUOTE(HimuraShin @ Mar 27 2019, 12:20 PM)
Any voucher code for Petronas card?
*
Yes, the RM170 for 12PM and RM 777 for yesterday livestream. bye.gif

Just kidding, you should have LZD voucher that can use for purchase Pet card, but only like RM 7, so you better seek on Shopee, which allow Shopee coins for much much higher discount la. icon_rolleyes.gif

This post has been edited by BenYeeHua: Mar 27 2019, 12:23 PM
BenYeeHua
post Mar 27 2019, 12:24 PM

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QUOTE(annoymous1234 @ Mar 27 2019, 12:22 PM)
Got lophole? Sure got ppl abuse it
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Unsure, because that hidden RM 150-17 no one collect it yet(still 20000 available), so can be just too much traffic. tongue.gif
Or someone is smart enough for not collect it. tongue.gif

Anyways, good to see some shop giving RM 0.99 items, and discount for purchase multiple 0.99 items.(at 12 AM)
Some even giving 2 RM 0.99 items, free shipping cost too. thumbup.gif

And it is also funny that, at 12AM flash sale, lot of Milo 2KG back to stock because lot of people not paying it within 30 Mins, as for today event, if you don't make payment within 30 Mins(and you know the payment boom like 30min+ lol), then the order still there but the stock you hold will back to pool. tongue.gif

This post has been edited by BenYeeHua: Mar 27 2019, 12:27 PM
BenYeeHua
post Mar 27 2019, 12:41 PM

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QUOTE(annoymous1234 @ Mar 27 2019, 12:29 PM)
The 150-17 need how many cakes?
*
50 icon_rolleyes.gif

QUOTE(HimuraShin @ Mar 27 2019, 12:29 PM)
yea, I have the rm7 voucher, but there's another voucher code that can be entered... just want to fill it lol blush.gif
*
So far nope~

QUOTE(likeness @ Mar 27 2019, 12:32 PM)
how come couldnt play the game for voucher
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Hmm, too old devices?

As I know, the Alibaba IT stuff is smart person, they will make a gameless lite version for people that having old and slow smartphone.
But it can be your account locked, or you don't verify it with a phone number yet. smile.gif


Anyways, don't forgot your Domino pizza, it is RM 7.77 for regular size + personal size. rclxm9.gif
https://forum.lowyat.net/topic/3962229/+3880
Or Rm 0.00 if you grab yesterday Slash It domino voucher, it is OOS after 5 mins, so I guess most people already grab it with 7 friend. laugh.gif


----
Just checked the event page, 3PM, first 77 phone number top up get 100% cashback for wallet, up to RM 88. smile.gif

This post has been edited by BenYeeHua: Mar 27 2019, 12:46 PM
BenYeeHua
post Mar 27 2019, 02:13 PM

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QUOTE(starry-starry @ Mar 27 2019, 12:59 PM)
Anyone knows if Lazada RM17 non electronic voucher is still valid?
*
When you collect it, it will be valid until it expired, for now, it is just not available for collect anymore. thumbsup.gif
BenYeeHua
post Mar 27 2019, 03:15 PM

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QUOTE(ziniowong @ Mar 27 2019, 03:05 PM)
cant use wallet if previous payment still stuck even if i have sufficient balance for the new and pending orders? why push us to use the wallet when there are obviously so many issues with it
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Yup, it also don't allow you to change method of payment, or repay again. notworthy.gif

QUOTE(starry-starry @ Mar 27 2019, 03:07 PM)
Then it's crazy! That stupid voucher is stuck with an item I can't check out - keeps popping error message and I can't use it for other items even above RM130
*
I guess you means that voucher is stuck with an item that you can't make payment?

If yes, cancel that order and the voucher will come back for you, it is stated on the Terms and Condition of all vouchers. smile.gif

This post has been edited by BenYeeHua: Mar 27 2019, 03:16 PM
BenYeeHua
post Mar 27 2019, 03:24 PM

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QUOTE(touristking @ Mar 27 2019, 03:21 PM)
Use to be easy to contact Lazada on missing shipment or whatever matter. But nowadays, impossible. Go to their Chat and you ask about one thing and the auto-answer give you answer on totally unrelated matter.

So how?
*
Use keyword like
livechat
human

etc to trigger the chat dialog for real cs. thumbsup.gif
BenYeeHua
post Mar 27 2019, 08:33 PM

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QUOTE(starry-starry @ Mar 27 2019, 05:10 PM)
That's the exact message I've been receiving since 12am and I can't buy the items I wanna buy at all whereby price also increases already!!! Chat with CS twice, no solution yet
*
Like other said, switch phone to place order and see how?
If can't, then voucher or account issues. sweat.gif

QUOTE(ahbenchai @ Mar 27 2019, 06:37 PM)
Think about XiaoMi?
https://forum.lowyat.net/topic/4622060

The best discount you can get is NO warranty, but getting -555(and more, depend on luck) RMB Red Money on Tmall, with the promo code(maybe -200 RMB), and Tmall Global Shop -200 RMB voucher, with free of 3% transaction charge for credit card. tongue.gif

So at the same price, you can choice RM 500 discount, or upgrade to Roborock with mopping feature.
(same as XiaoMi, just they don't give the name or XiaoMi as you need frequency cleaning the mop)

Unless you grab one of the RM 777 voucher yesterday night live stream la. brows.gif

QUOTE(annoymous1234 @ Mar 27 2019, 07:51 PM)
I don't think that RM17 voucher will ever come sad.gif
*
Well, they had lot of test voucher provided at 11.11, so it is possible they forgot that one too. laugh.gif

QUOTE(wokies @ Mar 27 2019, 08:16 PM)
scared the item oos..then no meaning la put money in wallet..stuck there until next sales..
*
Well, this is what's you got for cashback, next very Big sell should be 618, if sync with Taobao/Tmall.
BenYeeHua
post Mar 27 2019, 08:53 PM

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QUOTE(skysboyz @ Mar 27 2019, 08:44 PM)
Can use to buy petronas card 98x 4...

I hav 460-46
*
And new code~

LZBD45, Min RM 399, - RM 45. thumbsup.gif
BenYeeHua
post Mar 27 2019, 09:00 PM

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QUOTE(annoymous1234 @ Mar 27 2019, 08:57 PM)
wa I didn't know pcg can use voucher. thanks for informing!!!  rclxms.gif  rclxms.gif
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lol, but only got RM 98 la. laugh.gif

Just remember, you can get RM 20+ discount on Shopee per card, while flash sale, better do the calculation.

But if you are using lot of petrol, then it should be ok. thumbsup.gif

This post has been edited by BenYeeHua: Mar 27 2019, 09:00 PM
BenYeeHua
post Mar 27 2019, 09:05 PM

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QUOTE(annoymous1234 @ Mar 27 2019, 09:02 PM)
but how to get RM20+ discount on shopee? they usually sell RM94 and can't use voucher, only coins  sweat.gif
i just saw the pcg got shipping charges.. zzzz
*
Can use coins when Flash sale, just search on Shopee thread, should have enough clue for you. thumbsup.gif

QUOTE(KopiChia @ Mar 27 2019, 09:04 PM)
Lzbd45 min purchase rm399. Too expensive voucher for me. Any cheaper voucher?
*
Nope, and just saying, voucher code can't stack with Seller voucher, which is sad. bye.gif
BenYeeHua
post Mar 27 2019, 09:07 PM

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QUOTE(skysboyz @ Mar 27 2019, 09:06 PM)
Tq... bought another 5

87 per card after 2pct credit card rebate

Keep stock first
*
Tips for people who want to place order then pay later, you can only hold the stock for 30 mins(for today), after that it will release back to the pool for other people to place order. thumbsup.gif

This post has been edited by BenYeeHua: Mar 27 2019, 09:07 PM

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