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> Lazada Discussion V29 | #WorkingOnBetterHastag, #DailyFlashSale #NoMoarVouchers

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xeon1989
post Dec 31 2018, 05:53 PM

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QUOTE(theng168 @ Dec 31 2018, 05:24 PM)
tag me when PGC available again too.
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It's available all the while.
Just that there're no promo price for it.


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xeon1989
post Jan 1 2019, 01:51 AM

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QUOTE(terradrgn @ Dec 31 2018, 06:05 PM)
you should know, items now still appear in searches even if they're out of stock.

Try clicking into all of the gift cards, you'll see what I mean.
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ok, now i know. smile.gif
It is plain stupid to list OOS item.
The only one got stock is RM500 one. blink.gif
xeon1989
post Jan 1 2019, 12:23 PM

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QUOTE(sgpdsmss @ Jan 1 2019, 10:15 AM)
i login using pc, need to print the return label but no option for me to print the label.
the money already return to my wallet.

how? meaning no need to return?
thanks...
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Better return, print label*2 cost you like 20cent.
xeon1989
post Jan 1 2019, 02:34 PM

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QUOTE(sgpdsmss @ Jan 1 2019, 02:30 PM)
problem is i cant click to print label ...
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ok, now only I noticed that the option completely gone. tongue.gif
Also, the process flow seems different than mine.
I suppose this means you can keep the item.

This post has been edited by xeon1989: Jan 1 2019, 02:35 PM


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xeon1989
post Jan 1 2019, 05:42 PM

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QUOTE(sgpdsmss @ Jan 1 2019, 04:38 PM)
the item cost rm59 .not sure its consider low value?
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send from China?

xeon1989
post Jan 2 2019, 09:40 AM

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QUOTE(lkoky @ Jan 2 2019, 08:20 AM)
long time no RM100 PGC on lzd already.
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Let me know if got. Plenty of money stucked in wallet. sad.gif
xeon1989
post Jan 5 2019, 05:20 PM

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QUOTE(azrilyp @ Jan 5 2019, 05:06 PM)
hi,
want to ask on returning the item bought as this is my first return. I ordered power window switch but got 10 can of spray paint instead. Those peelable type of paint and I have no use of it at all even thou the price of the paint is higher.

Do I have to pay for shipping fees when I return it thru drop off point, which in this case is Poslaju?
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10pcs of spray can should cost ~RM130.
If your power window switch cost less than RM50, then I can buy from you the spray can. tongue.gif

Joke aside, return cost nothing. Just remember to print 2 pcs of Return Label and bring it together with box.
xeon1989
post Jan 7 2019, 06:58 PM

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QUOTE(azrilyp @ Jan 7 2019, 06:22 PM)
Hi all,
  I've initiated a return of items and currently the status is "Return Initiated" and based on the message, the Seller will make a decision within 4 days. Question is, what happens if it passed 4 days and Seller has not make any decision? The seller is very quiet and my message to them is still in "Unread" status.
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You can make dispute after 4 days.
xeon1989
post Jan 10 2019, 01:21 PM

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I bought some stuff during 12.12, seller took quite some time to ship and I received it on 31st Dec 2018.
This is fine until when I open package, that was not what I want. sad.gif

Proceed with Return, but the status of order stuck in "Shipped" forever!
There are no Return button, only Cancel which was grey out.

Wait until 6th Jan, beh tahan d go n chat with support.
They said will escalated and take 24-48hrs to change status.
Fine...

Wait until 9th Jan, definitely more than 48hrs d.
Contact support and they said in progress.
As due date, they said no idea. mad.gif

Today contact them again, told them already more than 2x 48hrs as they promised, they only apologize and said will hightlight.

Folks, what action I can take in this case?
Already 1week+ and I have the unusable stuff at my place. vmad.gif
Not to mention I need to reorder again.
xeon1989
post Jan 11 2019, 01:17 AM

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QUOTE(kamfoo @ Jan 11 2019, 12:12 AM)
what is lazada customer email?
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asklaz@lazada.com.my
Not sure directly email them still works as they explicitly remove email address from Help and Support page
xeon1989
post Jan 11 2019, 01:31 PM

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QUOTE(weng13 @ Jan 11 2019, 12:23 AM)
Hi. I top up RM2k to my ewallet on 12.12 to buy a phone , but the machant cancelled my order afTer about 2 weeks time. I get refunded the RM2k to my ewallet lazada accout. I ask lazada to tranfer it back to my credit card, but lazada told me they can't do that & ask me to buy another products in lazada to utilize that amout of RM2k. Damn, now my money stuck at ewallet & my credit card statment out & I need to pay my credit card bill. Anyone here same thing happened? Any ways to lodge complaint? Bank negara Malaysia?
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according to TNC, buy with credit from wallet, refund to wallet. nothing wrong here.
The problem here is the limitation of withdrawing from wallet, IMO this should not in place at any circumstances.

QUOTE(e-fatty @ Jan 11 2019, 12:45 PM)
Same thing happened to me. Please lodge a complaint here https://www.kpdnhep.gov.my/?lang=en

Take a snapshot of your chat regarding the cancellation. Mine is under dispute right now. Lajada offering me RM30 for the trouble and I politely tell them to fxxk off. Still waiting for their replies.
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Great initiative! Please do update us the outcome.
xeon1989
post Jan 11 2019, 02:06 PM

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QUOTE(ericlks91 @ Jan 11 2019, 01:51 PM)
That is a problem if the cancelation is not initiated by the customers. If the cancelation is from lazada/seller then it is their own problem, can't force customer to buy other stuff. If like that lazada can always cancel because of out of stock or other reasons make make everyone's money stuck.

Out of stock shouldn't even be on their website in the first place. Usually it will say out of stock. In this case the seller was at fault or lazada website is at fault. I would also raise this to kpdnkk if I kena.
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Indeed! If cancelled and still can buy from other seller with same price - not an issue at all.
What I cannot tahan is sometime it was cancelled and customer lose the deal. Have to pay premium price for exactly same thing.

Normally OOS statement come out from seller. I really hope seller kena some degree of compound by doing this.

One question:
Is it ok to lodge complain to KPDNKK that often?
I dowan my name kena flagged as abuser on their system. sad.gif

This post has been edited by xeon1989: Jan 11 2019, 02:09 PM
xeon1989
post Jan 14 2019, 01:09 PM

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QUOTE(crapp0 @ Jan 14 2019, 11:27 AM)
https://www.lazada.com.my/shop/nokia-mobile...en&pageTypeId=1

Does anybody know how do i get the discounted items in red?

Interested in the nokia 6.1 plus at RM1029, but there doesnt seem to be any discounts since at checkout, is at the original price of RM1149.
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Price only started 16th Jan onwards.
xeon1989
post Jan 18 2019, 05:19 PM

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QUOTE(cenkudu @ Jan 18 2019, 05:07 PM)
just want to ask about lazada return. we just print the slip and drop off at pos laju isn't it? no other slip given by poslaju?
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just print 2 pcs, 1 stick on box another one give counter.
Nothing need to fill.
xeon1989
post Jan 21 2019, 06:04 PM

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I ordered monitor from Tesco Groceries on 14th Feb 2019. Get by 21st Jan 2019.
Latest update:
19 Jan 2019 - 14:04 Your package has been packed.

Contacted support, they said due to public holiday blah x3 new Get by date: 25th Jan 2019.
Delivery partner: Skynet.

fucuk my life bangwall.gif bangwall.gif

xeon1989
post Jan 24 2019, 01:29 PM

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QUOTE(WinterDays @ Jan 24 2019, 12:17 PM)
i bought phone cases from Senheng

Mxpress very slow delivery............
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No one wants phone case, don worry rclxms.gif
xeon1989
post Jan 25 2019, 11:54 AM

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QUOTE(LostAndFound @ Jan 25 2019, 11:48 AM)
Still got people buy online for time-sensitive item? Lazada itself don't promise next day delivery but you expect it to happen?
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What about the "Get by" date they posted on item page?
xeon1989
post Feb 1 2019, 01:51 AM

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QUOTE(fxrdxxs @ Feb 1 2019, 01:19 AM)
I know. Is there anyway for us able to kawtim to either refund my credit used to purchase voucher else just extend validity / revalidate the voucher since its partly my money in that voucher too wor sad.gif
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You mean digi lazada voucher?
By buying it, you are obligate to follow TnC, which specifies you have to use it within validity date.

There are no way to extend/revalidate expired voucher.
However, if you purchased something with it within validity date and ask for refund, chances that you can ask to revalidate used voucher.
xeon1989
post Feb 1 2019, 09:32 AM

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QUOTE(fxrdxxs @ Feb 1 2019, 02:36 AM)
Yeah from Digi. Oh well my forgetful mind betrayed me, again.
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QUOTE(voncrane @ Feb 1 2019, 08:06 AM)
Lzd very very stingy since past few months..  console.gif
Yup..  bye.gif
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Luckily i used mine and top up little bit to buy small capacity flash drive.
Can use to make Windows installation media. thumbsup.gif
xeon1989
post Feb 12 2019, 05:09 PM

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QUOTE(urb7 @ Feb 12 2019, 03:26 PM)
Hi all, I understand that you can't withdraw the deposit from Wallet. I was going to purchase something at 6k and thought could make use of the wallet and now only realised the maximum you can buy is RM3k and am stuck e that amount in the wallet.

Any ideas or ways to withdraw the funds ? What is the Refunds section in the wallet about ?
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That's a lot.
You better off just terminate your acc and ask them transfer money back to your acc.

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