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> Lazada Discussion V29 | #WorkingOnBetterHastag, #DailyFlashSale #NoMoarVouchers

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voncrane
post Apr 3 2019, 11:05 PM

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QUOTE(RicoT @ Apr 3 2019, 11:01 PM)
Tried the chat, can't resolve because they switched to an AI CLEO. And I can't find their real person CS to chat to... That stupid AI just keeps redirect you to your order number, or just rediect you the FAQs page.

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Just trying to chat at this hour? That's too late... See why below..

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voncrane
post Apr 7 2019, 07:23 PM

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QUOTE(marcus_bread @ Apr 7 2019, 11:54 AM)
hi guys, need some help here.
it was the first time i use lazada wallet for payment of a phone purchased yesterday. at first i wanted to use Credit card direct payment but then system glitch so i use lazada wallet.
at the payment page since my lazada wallet was zero balance (first time user), so i click top up through credit card and made the payment d... so my credit card was charge for the same amount.

Now i wanted to cancel the order and understand from cs that the refund will go back to my lazada wallet (under deposit section) and i CANNOT withdraw it out. cause withdrawal only applicable for money in "refund" section. then CS said i only can use the refund money for purchase in Lazada only.

Is there not fair to us... then i have to fork out another sum of money to pay credit card and my money still sit in Lazada wallet....

anyone manage to do the withdrawal. pls help.
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This is the new normal.. So really at this point and especially since you could locate this thread and not read it earlier? This issue has been beaten to death and we tell all.. Do NOT deposit money into the Lazada or any e-wallet system that you aren't willing to use up or lose. Don't matter if they promise withdrawals or not. You just don't if they change their T&Cs to restrict that. So yes, you must pay your card bill and either use up the cash by purchasing other things on their platform or continue to fight em until they refund to you. The latter will not be easy and surely not before your card bill is due.

QUOTE(Axell @ Apr 7 2019, 03:36 PM)
Bought 2 Samsung Galaxy A30 from G Store, they sent me the phones with broken seal and they said that it is normal.

Checked with the distributor and the seal shouldn't broken. Initiated return process and Lazada customer service didn't help much since they are only a middle platform for buyer and seller. Damn frustrated!

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user posted image
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If you bought from a legit seller and it's ori with SME warranty? Yes, it's normal that they break the seal.. It's for warranty registration purposes.. Shouldn't be so, but it's so. Same happened with me and if not all who bought the Samsung Galaxy Note 9 during the pre-order stages. Both watch and phone had seals broken and warranty registered. Till date no issue. If your seller did the same, you should have gotten an sms directly from Samsung's warranty system about it being registered and covered. If so? Check the IMEI..confirm a it matches and don't sweat it.

QUOTE(annoymous1234 @ Apr 7 2019, 03:53 PM)
Some mentioned will unbox for checking or warranty purpose. Don't know true or not
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Yes. I didn't like it. But it's what it is. Sellers say it is a measure imposed by Samsung Malaysia. Normal users like we can't simply register our devices any longer.
voncrane
post Apr 7 2019, 11:02 PM

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QUOTE(soonwai @ Apr 7 2019, 07:34 PM)
Any idea what's needed inside the box to register warranty? Serial number?
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I have no idea.. I did ask last year but forgotten about it. Either way, got at a good price with freebies and all is SME warranty. No issues till date, so not bothered.

QUOTE(Rhetoric @ Apr 7 2019, 08:39 PM)
not according to Samsung Malaysia.

» Click to show Spoiler - click again to hide... «

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Not what they told me last year. You should ask that CS for how end users can register by themselves. Last I checked, we couldn't.
voncrane
post Apr 10 2019, 10:50 AM

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QUOTE(coolgoh98 @ Apr 10 2019, 07:46 AM)
Guys any where to get info about promo code ?
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Lalalaxx.... One stop.
voncrane
post Apr 12 2019, 03:48 PM

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QUOTE(miyakochan89 @ Apr 12 2019, 01:48 PM)
Guys, how do I get rid of the notifications of the messages icon in Lazada App? Mostly these are just the promos.
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These is some new nasty "feature" introduced lately.. Before, they don't show up at the badge counter and easily cleared once you just open the message center area. Now? You have to swipe them away.. Swipe, then tap the delete button.. EACH AND EVERY SINGLE ONE!... I had about 40 on mine. Kept clearing the badge counter on my home and app screen. It kept reappearing. Logged out, uninstalled the app and re-installed.. Logged back in.. Same shitz.. So no choice, had to do manual cleanup.
voncrane
post Apr 12 2019, 03:59 PM

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QUOTE(annoymous1234 @ Apr 12 2019, 03:55 PM)
Yea the badge thing is new. MCB! I have 56 need to clear one by one. Lapsap-da go die la
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Haha.. I thought mine was plenty enough and I tried to find a lazy way to get rid of it.. If I see 56.. I'll just go to their office and throw my phone at them.. Kek..
voncrane
post Apr 12 2019, 08:22 PM

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QUOTE(sakuraboo @ Apr 12 2019, 06:30 PM)
Would disable notification for the app help?

I disabled long time ago and I'm not getting any thing you guys talked about
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Unfortunately for me it doesn't work.. I too disabled mine several versions ago. Checked in the latest app's settings and it's still disabled..I even ticked off all the boxes under the Master switch.. Yet, I got the notifications and still get order status updates too.. So I give up.

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